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Capital Plaza Hotel

3.5 star property
Comfortable hotel, walk to Museum of Maya Culture

Choose dates to view prices

Photo gallery for Capital Plaza Hotel

Outdoor pool
Outdoor pool
Standard Double Room
Breakfast area
Combined shower/bathtub, free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Pool
    PoolPool
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Parking included
    Parking includedParking included

Explore the area

Map
Av Heroes 171 Col. Centro, Chetumal, QROO, 77000
  • Popular LocationMuseum of Maya Culture2 min walk
  • Popular LocationMuseo de la Ciudad3 min walk
  • Popular LocationChetumal Ferry Terminal18 min walk
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)8 min drive

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Desk, iron/ironing board, free WiFi

Junior Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Free bottled water
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Desk, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Desk, iron/ironing board, free WiFi

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

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Room
Hotel Suites Arges - Centro Chetumal
Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (329)
The price is AU$88
for 1 night
includes taxes & fees
21 July - 22 July
Hotel Suites Arges - Centro Chetumal

About the area

Chetumal

Capital Plaza Hotel puts you in the heart of Chetumal, within steps of Museum of Maya Culture and Museo de la Ciudad. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Nah Balam, serves international cuisine and is open for breakfast, lunch and dinner. 0 square feet (0 square metres) of event facilities include 4 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas and a gym. .With a stay at this 3.5-property class Chetumal hotel, you'll be 1.2 km (0.8 mi) from Fisherman's Fountain and 3.9 km (2.4 mi) from Santuario del Manati.

What's nearby

  • Museum of Maya Culture - 2 min walk
  • Museo de la Ciudad - 3 min walk
  • Fisherman's Fountain - 15 min walk
  • Chetumal Ferry Terminal - 18 min walk
  • Palacio Municipal De Othon P. Blanco - 18 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Restaurant Pantoja - ‬3 min walk
  • ‪Babu Té Bar - ‬5 min walk
  • ‪Mantura - ‬5 min walk
  • ‪Restaurant Chetumal - ‬1 min walk

About this property

Capital Plaza Hotel

Comfortable hotel, walk to Museum of Maya Culture
There's a restaurant on site. WiFi is free in public spaces. Capital Plaza Hotel offers its guests an outdoor pool and a fitness centre. Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. The business-friendly Capital Plaza Hotel also features a terrace, a garden, and room service (during limited hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

  • 85 guestrooms or units
  • 4 levels
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • ATM
  • No smoking on site
  • Dining venue
Capital Plaza Hotel offers 85 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chetumal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Nah Balam

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Daily housekeeping

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Capital Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Capital Plaza Chetumal
Capital Plaza Hotel Chetumal
Capital Plaza Hotel Hotel
Capital Plaza Hotel Chetumal
Capital Plaza Hotel Hotel Chetumal

Frequently asked questions

What is the cancellation policy at Capital Plaza Hotel?

Capital Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Capital Plaza Hotel?

Yep, Capital Plaza Hotel has a free self car park.

Are there any beaches close to Capital Plaza Hotel?

The closest beach to Capital Plaza Hotel is Dos Mulas (2 km).

Does Capital Plaza Hotel have a pool?

Capital Plaza Hotel has an outdoor pool.

Is there a free airport shuttle available at Capital Plaza Hotel?

No, Capital Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Capital Plaza Hotel?

Yep, you can grab a meal at Capital Plaza Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Capital Plaza Hotel?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Capital Plaza Hotel?

No, pets and service animals are not allowed.

Capital Plaza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 724 reviews" "
Rating 8 - Good. 295 out of 724 reviews" "
Rating 6 - Okay. 80 out of 724 reviews" "
Rating 4 - Poor. 24 out of 724 reviews" "
Rating 2 - Terrible. 7 out of 724 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa Elida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alicia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service, room comfort
A bit aged but bed was comfortable. The hotel was clean but aged a bit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shumari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good and staff was very friendly and accomodating.
Stayed 1 night in Feb 2024

2/10 Terrible

Jasmine

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Harry

Stayed 1 night in Jan 2024

8/10 Good

Ceon

Stayed 1 night in Oct 2023

8/10 Good

Karina

Liked: Staff & service, property conditions & facilities
Every thing
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel, San Bernardino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
By the Mayan museum, downtown area.
Stayed 1 night in Jun 2023

8/10 Good

Loraine

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when traveling through Chetumal.
Stayed 1 night in Apr 2023

6/10 Okay

Lidia

Travelled with family
Liked: Cleanliness, amenities
Ac was old
Stayed 2 nights in Feb 2023

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please tell experience
Stayed 1 night in Feb 2023

8/10 Good

Dilip

Stayed 1 night in Jan 2023

4/10 Poor

wedige

Stayed 1 night in Nov 2022

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've never enjoyed such soft and comfortable beds at a hotel in Chetumal before. The staff tried their best to understand me as me or my friends could not speak Spanish. The attendant was attentive and help us get to our rooms with ease.

10/10 Excellent

Errol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was very relaxing because of the quiet area even thought in was by the market. The staff was very friendly.
Stayed 1 night in Oct 2022

10/10 Excellent

Edwin, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Harry

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

meily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that we had enough space for ourselves. Also the tidiness of the place was a plus.
Stayed 2 nights in Jul 2022

10/10 Excellent

Zazil ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 1 night in Jun 2022

8/10 Good

Richie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located Pool Dated but functional
Stayed 5 nights in May 2022