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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property
Eco-certified hotel with bars/lounges and 24-hour fitness centre

Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
Terrace/patio
2 bars/lounges, rooftop bar
Front of property - evening/night
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is AU$238
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪2 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪17 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout curtains, soundproofing

Andaz, Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Rainfall showerhead
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Rainfall showerhead
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Rainfall showerhead
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT places you steps from Byward Market Square and within a 10-minute stroll of University of Ottawa. Highlights at this eco-friendly hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, Feast + Revel, is open for breakfast. Copper, Spirits & Sights is the hotel's own rooftop bar, serving drinks along with light fare. 4500 square feet (418 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown Ottawa hotel include Rideau Canal and Rogers Centre Ottawa.

What's nearby

  • Byward Market Square - 2 min walk - 0.3 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Rogers Centre Ottawa - 8 min walk - 0.7 km
  • Parliament Hill - 17 min walk - 1.4 km
  • Canadian Museum of History - 5 min drive - 3.6 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬2 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Le Moulin de Provence - ‬2 min walk
  • ‪Lowertown Brewery - ‬1 min walk
  • ‪The Keg Steakhouse + Bar - ‬1 min walk

About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Eco-certified hotel with bars/lounges and 24-hour fitness centre
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Conference rooms
  • 4500 sq ft of conference space
  • 418 sq. m of conference space
  • Built in 2016
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • Valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

Frequently asked questions

What is the cancellation policy at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at ANDAZ OTTAWA BYWARD MARKET, BY HYATT on 20 Apr 2025 start from AU$238.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

Yep, ANDAZ OTTAWA BYWARD MARKET, BY HYATT has secured covered valet parking with in/out privileges for CAD 48 per day.

Is ANDAZ OTTAWA BYWARD MARKET, BY HYATT family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that ANDAZ OTTAWA BYWARD MARKET, BY HYATT is a hit with families.

Does ANDAZ OTTAWA BYWARD MARKET, BY HYATT serve breakfast?

Sure does, cooked-to-order brekkie is served weekdays between 7:00 AM and 11:00 AM and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

No, ANDAZ OTTAWA BYWARD MARKET, BY HYATT does not offer an airport shuttle service.

Is there a bar or restaurant at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

Yep, you can grab a meal at ANDAZ OTTAWA BYWARD MARKET, BY HYATT's onsite restaurant.

What time are check-in & check-out at ANDAZ OTTAWA BYWARD MARKET, BY HYATT?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 983 out of 1660 reviews
Rating 8 - Good. 342 out of 1660 reviews
Rating 6 - Okay. 139 out of 1660 reviews
Rating 4 - Poor. 96 out of 1660 reviews
Rating 2 - Terrible. 100 out of 1660 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Construction

The hotel was beautiful and the service was great. But I was a little concerned when I saw the type of construction that was happening in the lot next door. Had I know about the type of construction I probably would not have stayed here. I was very uncomfortable with the depth of the excavation going on right next to the hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelika Louise

Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this hotel numerous times and have always had pleasant experiences in the past. However, during my most recent visit, a few aspects left room for improvement. The check-in process was quick and efficient, which I appreciated. However, when inquiring about off-site parking options, the staff seemed unsure, which was surprising given that there is no parking on-site. Additionally, we were informed that the handicap parking spot located right outside the door (which did not require valet service) was still charged the valet rate of $48 per night. This felt a bit excessive, especially since the driver in our party uses a cane. Our room itself was comfortable, but a few details could have been better. While earplugs were thoughtfully provided, likely due to the construction noise that began at 7 am, the room lacked extra pillows and bed linens in the closet. There was only one robe for our two-person stay and no slippers, which seemed like an oversight. The Byredo toiletries in full sized bottles is a major plus for this hotel and served to enhance the wonderful shower. The staff at the lobby bar were friendly but unfortunately did not seem familiar with how to make a proper Americano, which was a minor disappointment. Despite these points, our overall stay was good, just not up to the consistently outstanding level I’ve come to expect from this property. I hope these small issues can be addressed to ensure that future stays meet the usual high standard.
Stayed 1 night in Jan 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Jamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pas certain que ca vaut le prix. Nous etions pour la soiree de l nouvelle année, aucune activité ou celebration ou meme motion si on n’est pas au rooftop! Avoir su qu’il n’y a aucune activité, nous aurions été ailleurs pour le prix
Stayed 1 night in Dec 2024

2/10 Terrible

Madison

Liked: Cleanliness
Disliked: Staff & service, room comfort

TERRIBLE

Loud construction that scared us out of bed at 7am. No prior notice about the noise until check in. Fire alarm test in the morning. Terrible pillows and no hot water. I’m requesting a refund.
Stayed 1 night in Jan 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and very clean! Rooms have been nicelt updated too.
Stayed 1 night in Dec 2024

10/10 Excellent

will

Stayed 2 nights in Jan 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Awesome propert with perfect location
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marlon

Liked: Amenities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Stayed 1 night in Jan 2025

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Scot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay!

Always love the Andaz. Service is always superb.
Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience in accommodation, staff and food options. Simple three day family getaway was made enjoyable by the fine team at Andaz Ottawa.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, friends staff, beautiful and clean !!!
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star

This location is stellar. The workout place is great. The bar has an amazing view. We felt the customer service was respectful but reflected an attitude of “this is what you get - anything else will cost you” which we find uncomfortable. Linens were lovely.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

4/10 Poor

Xiaoyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud construction noise! There is a construction site right behind the hotel and it’s very loud and consistent noise, I can’t even stay in the room just for that. So I have no choice but to “upgrade” the room with extra cost to higher floor that could minimize the noise a bit. However, the construction noise starts again next day at 7 a.m., it woke me up and not able back to sleep because of the loud noise. It is very annoying. This hotel will punish everyone who doesn’t read reviews before booking. Also, the parking is also different, there is no free parking in the hotel and you have to park somewhere else and walk back which is not very convenient.
Stayed 1 night in Dec 2024