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Hyatt Place Ottawa West

3.0 star property
Suburban Ottawa hotel in Nepean with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Ottawa West

Lunch and dinner served, American cuisine
Room, 1 King Bed with Sofa bed
Reception
Exterior
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Restaurant
  • Gym
  • Parking included
  • Pet-friendly
  • Bar
    Bar
The price is AU$187
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Queensway Carleton Hospital
    4 min drive
  • Bayshore Shopping Centre
    6 min drive
  • Algonquin College
    8 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    24 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub | Exterior

Suite, Multiple Beds, Accessible, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1004)
The price is AU$190
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

About the area

Ottawa

At Hyatt Place Ottawa West you'll be 3.4 km (2.1 mi) from Queensway Carleton Hospital and 4.5 km (2.8 mi) from Bayshore Shopping Centre. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, The Placery, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. 1183 square feet (110 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Nepean hotel include Canadian Tire Centre and Rideau Canal.

What's nearby

  • Queensway Carleton Hospital - 4 min drive - 3.7 km
  • Bayshore Shopping Centre - 6 min drive - 5.0 km
  • Kanata Centrum Shopping Centre - 7 min drive - 8.7 km
  • Algonquin College - 8 min drive - 7.5 km
  • Canadian Tire Centre - 9 min drive - 11.3 km

Getting around

  • Ottawa Station - 15 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪The Brew Table - ‬7 min walk
  • ‪Harvey's - ‬16 min walk

About this property

Hyatt Place Ottawa West

Suburban Ottawa hotel in Nepean with free breakfast
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square metres) and includes conference space. The eco-certified Hyatt Place Ottawa West also features multilingual staff, coffee/tea in common area, and dry cleaning/laundry services. Self parking is free.

This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 1183 sq ft of conference space
  • 110 sq. m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation includes queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Weight limit: 40 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Hyatt Place Ottawa West?

Hyatt Place Ottawa West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Ottawa West?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Place Ottawa West on 1 Dec 2024 start from AU$186.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Ottawa West?

Yep, Hyatt Place Ottawa West has a free self car park.

Does Hyatt Place Ottawa West have a pool?

Yep, and guests recommend it! Hyatt Place Ottawa West has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

Is Hyatt Place Ottawa West family-friendly?

You bet! With amenities such as an indoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Hyatt Place Ottawa West is a hit with families.

Does Hyatt Place Ottawa West serve breakfast?

You bet, visitors enjoy the free buffet breakfast here! Offered weekdays from 6:30 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Ottawa West?

No, Hyatt Place Ottawa West does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Ottawa West?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Place Ottawa West?

Check-in begins at 3:00 PM. Check-out time is noon.

Hyatt Place Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1082 out of 1692 reviews" "
Rating 8 - Good. 423 out of 1692 reviews" "
Rating 6 - Okay. 94 out of 1692 reviews" "
Rating 4 - Poor. 47 out of 1692 reviews" "
Rating 2 - Terrible. 46 out of 1692 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Piotr

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing special, normal
Stayed 1 night in Aug 2024

10/10 Excellent

Shenthuran

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, great location for our purpose, clean and well-maintained.
Stayed 1 night in Aug 2024

8/10 Good

Loraine Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Simonas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Good pool. Breakfast was good and fresh, but not a ton of options for dietary restrictions. Overall, we were pleased.
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Majd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was a good place to stay at. I would recommend it. The staff is good. The design/ look is good.
Stayed 2 nights in Aug 2024

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Gurmeet

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Gurmeet

Travelled with family
Disliked: Cleanliness
Room was booked already but when we reached in the hotel they said we didn’t have room and sent to other hotel. It was inconvenient for me and for my family.
Stayed 1 night in Aug 2024

8/10 Good

Amber

Liked: Cleanliness
The pool was very disturbing Not enough staff to manage the people
Stayed 1 night in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alishia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities
staff were friendly, lots of seating area in lobby, breakfast was your typical continental food, beds (mattress) extremely soft they seemed like I was sleeping on a waterbed, just awful, restaurant option outside the hotel which was nice
Stayed 5 nights in Aug 2024

10/10 Excellent

Oussama

Good
Stayed 1 night in Aug 2024

8/10 Good

fareena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My partner and kids were in the pool so I decided to order a cappuccino while I waited for them in the lobby area. I was told it was going to be a couple of minutes since the machine needed cleaning. No worries - I paid and waited for my cappuccino. The front desk started to get busy and the staff was attending to them- maybe 20 mins later - still no coffee, no apologies, no acknowledgement- nothing. My kids came out and I had to go up to my room to help them out of their wet clothing. I can back down and waited another 10 mins for my coffee only to received 1/2 cup full. The other half was filled with froth. The cup almost weight nothing. Totally not worth the almost $6 I paid and the front desk staff totally didn’t seem to care that I bought a coffee there vs Tim’s was just around the corner. No apologies- nothing.
Stayed 1 night in Aug 2024

10/10 Excellent

Edwina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Line

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Will Come back for sure
Stayed 2 nights in Aug 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Zhan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check-in experience was uncomfortable. I forgot my physical ID and suggested there should be a digital solution. Instead of offering assistance, the hotel manager insisted that a physical ID is required, stating, "I've been working in the hospitality industry for over 10 years," followed by a dismissive "I don’t know which world you live in." This approach affected my overall experience, and despite the long travel, she even attempted to upsell us memberships. The room service did not meet expectations. Upon returning, the bed was left unmade with a sign indicating it wasn't cleaned due to personal belongings. However, my snacks were missing. This was the first time at a 3-star hotel or motel where the room wasn't cleaned and items were lost. Many hotels even fold clothes and place them neatly on the bed. In addition, the cutlery at breakfast on both days was not properly washed. While the room facilities and layout were satisfactory, these experiences have led to questions regarding the quality and professionalism of the hotel’s management and staff. Oh, 3 days after our stay, a $24.99 was charged to our credit card. The hotel explained it was for watching TV, which did not occur. I requested to have the hotel manager look into it, and am still waiting for a resolution.
Stayed 2 nights in Aug 2024

10/10 Excellent

Javid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tilawat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay at Hyatt Hotel
It’s Amazing experience with Stay at Hayat Really nice services, nice clean environment, gorgeous Break fast, speedy wireless .. Easy access to Market Nice customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Antoni, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is clean and perfect place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024