8/10 Good
Karen
Business traveller
22 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities
A good choice. The Sonder model, at least at this location, which was my first experience seems to be akin to a no frills about it, self service shopping experience. Minimal contact with staff, who were very friendly and helpful and easy checkin simply by showing up. The app works well. I had everything I needed, almost and slept well except for the false fire alarm.
The room was great. Only two complaints. No USB ports and no lotion. Two things most of us have come to expect with a hotel. I was only there two nights, but easily found the resupply cupboard if I needed it. One point that did concern me was that each night table was stocked with a fresh pkg of foam ear plugs. Why do I need ear plugs in your hotel? I’ve never seen this before but might expect it if it was more like a hostel. I did t need to use them but…
The self service luggage storage lockers worked well and I was able to get one before checking in and after checking out.
Location was perfect for me needs.
I originally ally booked here because the price was so good and the ratings were strong. However, after changing my booking from 3 to 2 nights a week ahead of my trip, the cost was no longer worth the self service style. That issue is probably a complaint to Expedia , though, not Sonder.
Otherwise, if the price is right, I recommend.
Karen
Stayed 2 nights in Nov 2024