2/10 Terrible
Michelle
Travelled with family, Travelled with pets
17 Aug 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor in the check-in lobby was sticking to my shoes. The carpet in the hallway needs to be stretched out and had lumps large enough that somebody could trip on it. They didn’t want to let us in for one night after seeing the condition becausewe had booked on Expedia. They tried to have us locked in to three nights. They put us in a room that was smelly, and it turns out the smell was from mold, causing me to have asthma issues. In the morning when I went to go take a shower, there was no water in the shower. The shower knob just spun in circles and you could see mold all over the handle. It was nasty. They gave us access to a different room to take a shower. The second room didn’t smell bad and the shower worked, however, the vent in the bathroom didn’t work and there was crickets in it. There were also holes in the walls. The carpet was dirty and made our socks dirty. The back door that was supposed to be locked at 9 o’clock at night, remained unlocked for the whole night. We heard people being loud at about 3 o’clock in the morning.
I blew a nut in the morning when I went to take a shower and it wasn’t working and asked to talk to the manager. He did refund our money for the two additional nights we were supposed to stay. How do you not know that a shower is not working in a room?
I wound up having to pay $86 to get an inhaler because I had left mine at home. I haven’t had problems in a while, but the nasty mold flared it up.
I’m sad for the bad review.
Michelle
Stayed 3 nights in Aug 2024