Sonesta Maho Beach All Inclusive Resort Casino & Spa

4.0 star property
Beach spa retreat, walking distance from Maho Beach
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sonesta Maho Beach All Inclusive Resort Casino & Spa

Outdoor pool, pool umbrellas, pool loungers
Exterior
Property amenity
Signature Room, 1 King Bed, Balcony (Ocean View)
Fitness facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 Rhine Road, Maho Bay, Lowlands
  • Casino Royale
    1 min walk
  • Maho Beach
    2 min walk
  • Maho Bay
    3 min walk
  • Philipsburg (SXM-Princess Juliana Intl.)
    17 min walk

Room options

Deluxe Room, 1 King Bed (Adults-Only Bay View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Adults-Only Club One Bedroom Ocean Vi)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds (Oasis Pool View Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds (Garden View Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds (Superior Room Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Signature Island View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (Signature Ocean View Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Signature Island View Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Partial View (Superior Room King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (Adults-Only Club Bay View Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Adults-Only Ocean View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Adults-Only Club Loft Suite)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Maho Reef

An all-inclusive stay in Lowlands awaits you at Sonesta Maho Beach All Inclusive Resort Casino & Spa. Within a 5-minute stroll you'll find Maho Beach and American University of the Caribbean within a 30-minute walk. Highlights at this beachfront property include 5 restaurants, 5 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The Village Tavern serves American cuisine and is open for dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and outdoor swimming pool. Other amenities include a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Lowlands property include Marigot Market and Fort St. Louis.

What's nearby

  • Maho Beach - 2 min walk
  • Mullet Bay Beach - 9 min walk
  • Simpson Bay Beach - 15 min walk
  • American University of the Caribbean - 2 min drive
  • Cupecoy Beach - 7 min drive

Getting around

  • Philipsburg (SXM-Princess Juliana Intl.) - 6 min drive

Restaurants

  • ‪Sunset Bar & Grill - ‬5 min walk
  • ‪The Palms Restaurant - ‬2 min walk
  • ‪Tortuga Beach Cafe - ‬2 min walk
  • ‪Ocean Terrace Restaurant - ‬3 min walk
  • ‪Driftwood Bar - ‬3 min walk

About this property

Sonesta Maho Beach All Inclusive Resort Casino & Spa

Beach spa retreat, walking distance from Maho Beach
Sonesta Maho Beach All Inclusive Resort Casino & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sonesta Maho Beach All Inclusive Resort Casino & Spa such as a complimentary water park and a complimentary children's club.

Free breakfast is available daily. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a children's pool and a fitness centre. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lowlands property.

  • 1 building
  • 420 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 7858 sq ft of conference space
  • 730 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Sonesta Maho Beach All Inclusive Resort Casino & Spa offers 420 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Beds feature Frette Italian sheets and premium bedding. 43-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • La Fontana
  • Ocean Terrace Buffet
  • Palms Grill & La Cantina
  • Pizzeria Napoli
  • The Village Tavern

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Highchair
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (7,858 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

All Inclusive Sonesta Maho Beach
Maho Beach Resort & Casino
Maho Beach Sonesta
Sonesta All Inclusive
Sonesta All Inclusive Resort
Sonesta Maho Beach All Inclusive
Sonesta Maho Beach All Inclusive Resort Casino Lowlands
Sonesta Maho Beach All Inclusive Resort & Casino
Sonesta Maho Beach Resort & Casino
Sonesta Maho Beach Resort & Casino All Inclusive
Sonesta Maho Beach All Inclusive Resort & Casino Lowlands
Sonesta Maho Beach All Inclusive Lowlands
Sonesta Maho Beach All Inclusive Casino Lowlands
Sonesta Maho Beach All Inclusive Resort Casino & Spa Lowlands

Frequently asked questions

What is the cancellation policy at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Sonesta Maho Beach All Inclusive Resort Casino & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Sonesta Maho Beach All Inclusive Resort Casino & Spa on 20 Nov 2024 start from AU$415.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Yep, Sonesta Maho Beach All Inclusive Resort Casino & Spa has a covered self car park with in/out privileges for USD 10 per day.

Are there any beaches close to Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Yep, Sonesta Maho Beach All Inclusive Resort Casino & Spa is a short 2-minute walk from Maho Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Yep, there is an onsite spa at Sonesta Maho Beach All Inclusive Resort Casino & Spa. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Sonesta Maho Beach All Inclusive Resort Casino & Spa have a pool?

Sonesta Maho Beach All Inclusive Resort Casino & Spa has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Sonesta Maho Beach All Inclusive Resort Casino & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Sonesta Maho Beach All Inclusive Resort Casino & Spa features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with Frette Italian sheets and free minibar items.

What makes Sonesta Maho Beach All Inclusive Resort Casino & Spa a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at Sonesta Maho Beach All Inclusive Resort Casino & Spa.

Is Sonesta Maho Beach All Inclusive Resort Casino & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that Sonesta Maho Beach All Inclusive Resort Casino & Spa is a hit with families.

Does Sonesta Maho Beach All Inclusive Resort Casino & Spa serve breakfast?

You bet, free buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

No, Sonesta Maho Beach All Inclusive Resort Casino & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

No, only service animals are allowed.

Is there a golf course on site at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

There is a golf course next to Sonesta Maho Beach All Inclusive Resort Casino & Spa.

Sonesta Maho Beach All Inclusive Resort Casino & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 852 out of 1951 reviews" "
Rating 8 - Good. 512 out of 1951 reviews" "
Rating 6 - Okay. 299 out of 1951 reviews" "
Rating 4 - Poor. 145 out of 1951 reviews" "
Rating 2 - Terrible. 143 out of 1951 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dady Esthere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 5 nights in Aug 2024

8/10 Good

Darissa

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The choices to eat
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, food was great, and rooms were nice.
Stayed 7 nights in Aug 2024

10/10 Excellent

jaleel

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

jaynattie

Find a roach in room
Stayed 5 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only real dislike was that the resort is considered all inclusive but after you return from a night out/ clubbing you will not find any restaurants open and have an option for room service on the Maho side of the resort. Other than that, I had a great time. Maho pool was live. Dj set up by the pool. If the power go out, you have to scream and clap “No music, No Music” and keep the party going. The people working at the resort were nice, knowledgeable and very helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was cool. What I didn’t like is. There is no bank on the resort. I had to walk about 5 minutes for a Atm
Stayed 3 nights in Aug 2024

8/10 Good

Nellie C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Sonesta Maho . The staff was pleasant and the food was good
Stayed 4 nights in Aug 2024

8/10 Good

vanessa

Liked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Michel

Travelled with family
Limited activities (no water sports, no beach sports)
Stayed 3 nights in Aug 2024

6/10 Okay

Julien

Liked: Cleanliness
Stayed 7 nights in Aug 2024

6/10 Okay

Dannette

Disliked: Staff & service, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

SHPENDI

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the location, accessible to an amazing beach (Maho) food options were solid too. Rooms are kind of small and the beds are small too. Easy access to Maho Village and airport.
Stayed 3 nights in Aug 2024

6/10 Okay

Brittney

Travelled with partner
Disliked: Staff & service, amenities
The property was overall satisfactory, but there are several areas that need improvement. The limited number of elevators creates inconvenience, particularly since the power outages occur daily around 4 or 5 PM. I had issues with both blow dryers provided, neither of which worked properly. The showers have poor drainage, leading to a consistently soaked bathroom floor. Additionally, there is an unpleasant odor throughout the property, including the hallways, which often smell like a sour mop. Unfortunately, the staff could have been more welcoming and friendly. We will not stay here again !
Stayed 8 nights in Aug 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 7 nights in Aug 2024

2/10 Terrible

Anthia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Holly

Travelled with partner
Liked: Cleanliness, amenities
Overall good for the value. Good choice of food and plenty to do. Some of the staff was awesome and friendly other staff was rude and not auper helpful. Busy and loud most of the day inside and out. Neat to see the planes fly over the beach but the beach is small itself for how many people are around.
Stayed 2 nights in Aug 2024

4/10 Poor

Brandon Josiah

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

4/10 Poor

Amy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The property was ok, the room we were in we complained about everyday that there was a mildew smell. They sent maintenance to the room and he claimed he didn't smell anything until someone else in our group stated "i can smell it outside the door". While we were at dinner that night, the maintenance person came in our room and sprayed something but it didn't last long. He said he would file a report about it but it went nowhere. We complained to the front desk the next day and they said the manager wasn't available. The following day we complained again and they said they had no record of a complaint. We complained once again on our last night there and was told there was nothing they could do. The pool was an ok size. The DJs and entertainment staff were amazing. The food was ok they just need more variety at the buffet. The best part was the beach, it was amazing.
Stayed 4 nights in Aug 2024

8/10 Good

Rachel, San Fernando

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2024

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this hotel Its the most ratchet hotel you will ever experience The staff is VERY rude everyone has a ugly unpleasent feeling to it It is packed !!!! 100s of people stay here even the airlines crew stay gere Area is great- walkable to other great places 5 mins from hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Sophia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

jahod

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is nothing to do here! The property doesn’t have many options to be all inclusive! The coffee bar is typically out of stock but closes at 6:45 the power goes out overnight and you wake up dripping wet! The quality of the food extremely poor! I would probably ever visit this island again but more less this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and we had a nice view. I really enjoyed the beach. Its not a big beach but it is nice and was nice watching the planes come and go. The one thing that I was displeased about was the restaurants. I've stayed at several AI resorts and never had had to wait for food, and several times we had about an hour wait. But overall our stayed was good not sure I would return though becasue of the food situation.
Stayed 7 nights in Jul 2024