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H10 Playa Esmeralda - Adults Only

4.0 star property
Adults-only beach hotel with outdoor pool

Photo gallery for H10 Playa Esmeralda - Adults Only

Indoor pool, outdoor pool
View from room
View from property
View from room
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Room service
  • Spa
  • Gym
The current price is AU$299
includes taxes & fees
4 May - 5 May

Explore the area

Map
Calle Punta del Roquito, 2, Pajara, Fuerteventura, 35627
  • Costa Calma Beach South
    ‪9 min walk‬
  • Costa Calma Beach
    ‪13 min walk‬
  • Sotavento de Jandia Beach
    ‪10 min drive‬
  • Puerto del Rosario (FUE-Fuerteventura)
    ‪57 min drive‬

Room options

View all photos for Double Room, Sea View (3 adults)

Minibar, in-room safe, desk, laptop workspace

Double Room, Sea View (3 adults)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Designer toiletries
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room (3 adults)

Minibar, in-room safe, desk, laptop workspace

Double or Twin Room (3 adults)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Designer toiletries
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Single Use, Sea View

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Designer toiletries
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sea view
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Ocean view
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Designer toiletries
Bathrobes
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Double Room (3 adults)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room (3 adults)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite Privilege

Minibar, in-room safe, desk, laptop workspace

Junior Suite Privilege

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Ocean view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Suite Privilege

Minibar, in-room safe, desk, laptop workspace

Junior Suite Privilege

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sea view
  • 45 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Esmeralda Royal Suite

Minibar, in-room safe, desk, laptop workspace

Esmeralda Royal Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Privilege

Minibar, in-room safe, desk, laptop workspace

Junior Suite Privilege

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Privilege Room (1 adult)

View from room

Privilege Room (1 adult)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Privilege Room (3 adults)

View from room

Privilege Room (3 adults)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Designer toiletries
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room (2 adults)

Minibar, in-room safe, desk, laptop workspace

Double or Twin Room (2 adults)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Designer toiletries
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Esmeralda Royal Suite

Minibar, in-room safe, desk, laptop workspace

Esmeralda Royal Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View (2 adults)

Minibar, in-room safe, desk, laptop workspace

Double Room, Sea View (2 adults)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Designer toiletries
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege Room (2 adults)

View from room

Privilege Room (2 adults)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Pajara

At H10 Playa Esmeralda - Adults Only you'll be within just a 10-minute stroll of Pájara Beach and Costa Calma Beach South. Highlights at this beach hotel include 3 bars/lounges, 2 coffee shops/cafes and a full-service spa. .A day of pampering at Despacio Beauty Centre can include massages and body treatments along with access to the sauna and hot tub. The buffet restaurant, Jandia, is open for breakfast, lunch and dinner. Snack Bar Maxorata is the hotel's own cocktail bar. Enjoy the indoor swimming pool, outdoor swimming pool, nightclub and gym. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also free self parking, along with the convenience of car rentals on site. .Within a 15-minute drive of this 4-property class Costa Calma hotel, attractions include Costa Calma Beach and Sotavento de Jandia Beach.

What's nearby

  • Pájara Beach - 5 min walk - 0.5 km
  • Costa Calma Beach South - 9 min walk - 0.8 km
  • Playa Esmeralda - 13 min walk - 1.1 km
  • Costa Calma Beach - 13 min walk - 1.2 km
  • Sotavento de Jandia Beach - 10 min drive - 6.4 km

Getting around

  • Puerto del Rosario (FUE-Fuerteventura) - 57 min drive

Restaurants

  • ‪Fuerte Action - ‬4 min drive
  • ‪H10 Tindaya - ‬9 min walk
  • ‪Rapa Nui Boardriders Bar - ‬18 min walk
  • ‪Restaurante Terraza del Gato - ‬6 min walk
  • ‪B-side café - ‬18 min walk

About this property

H10 Playa Esmeralda - Adults Only

Adults-only beach hotel with outdoor pool
Some rates at H10 Playa Esmeralda - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

H10 Playa Esmeralda - Adults Only offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1614 square feet (150 square metres) and includes conference space. A health club, a nightclub, and a sauna are also featured at the eco-certified H10 Playa Esmeralda - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pajara hotel.

  • 1 building
  • 333 guestrooms or units
  • 3 bars or lounges
  • 2 coffee shops
  • 1614 sq ft of conference space
  • 150 sq. m of conference space
  • Nightclub
  • Deli
  • Towels for the beach
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
H10 Playa Esmeralda - Adults Only offers 333 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. 24-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

This Pajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Despacio Beauty Centre. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Bar
  • El Jable
  • Jandia
  • Mike's Coffee
  • Snack Bar Maxorata

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,614 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • Terrace

Full-service spa

  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Esmeralda H10
H10 Esmeralda
H10 Sentido Esmeralda
H10 Sentido Playa
H10 Sentido Playa Esmeralda Hotel
H10 Sentido Playa Esmeralda Hotel Pajara
H10 Sentido Playa Esmeralda Pajara
Sentido Esmeralda

Frequently asked questions

What is the cancellation policy at H10 Playa Esmeralda - Adults Only?

H10 Playa Esmeralda - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at H10 Playa Esmeralda - Adults Only?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at H10 Playa Esmeralda - Adults Only on 4 May 2025 start from AU$299.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at H10 Playa Esmeralda - Adults Only?

Yep, H10 Playa Esmeralda - Adults Only has a free self car park.

Are there any beaches close to H10 Playa Esmeralda - Adults Only?

Yep, H10 Playa Esmeralda - Adults Only is a short 13-minute walk from Costa Calma Beach. Fun beach activities include scuba diving.

Is there a spa on site at H10 Playa Esmeralda - Adults Only?

Yep, Despacio Beauty Centre is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like body treatments.

Does H10 Playa Esmeralda - Adults Only have a pool?

H10 Playa Esmeralda - Adults Only has an outdoor pool and an indoor pool.

What luxury perks are available at H10 Playa Esmeralda - Adults Only?

H10 Playa Esmeralda - Adults Only features a full-service spa, a nightclub and a health club.

What makes H10 Playa Esmeralda - Adults Only a romantic place to stay?

A hot tub and ocean-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at H10 Playa Esmeralda - Adults Only.

Is H10 Playa Esmeralda - Adults Only family-friendly?

No, H10 Playa Esmeralda - Adults Only is an adults-only property.

Is there a free airport shuttle available at H10 Playa Esmeralda - Adults Only?

No, H10 Playa Esmeralda - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at H10 Playa Esmeralda - Adults Only?

Yep, you can grab a meal at H10 Playa Esmeralda - Adults Only's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at H10 Playa Esmeralda - Adults Only?

Check-in begins at 3 PM. Check-out time is 11:30 AM.

Are pets allowed at H10 Playa Esmeralda - Adults Only?

No, only service animals are allowed.

H10 Playa Esmeralda - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 241 out of 528 reviews
Rating 8 - Good. 223 out of 528 reviews
Rating 6 - Okay. 47 out of 528 reviews
Rating 4 - Poor. 14 out of 528 reviews
Rating 2 - Terrible. 3 out of 528 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful island.
Stayed 8 nights in Dec 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

William, Cupar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here for a one week break and deliberately chose it for reasonable access to Cofete and the beaches around Esmeralda. The drive down from the airport was very easy and finding the hotel was a dawdle too. Food was good and varied, as was the drink. I did feel they were slightly understaffed at times particularly at peak meal times. I would however return, and recommend it to others.
Stayed 7 nights in Dec 2024

6/10 Okay

Jill

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The food was excellent. The pool and pool bar was excellent. The room was comfortable though faces the carpark and had a blocked toilet for 2 days. Checking in and the reception staff were very inadequate. They kept us waiting for an hour to get our room. Wanted loads of pointless information off us when they already had our booking reference and passports we then had to wait another 30 mins for someone to show us the room we could of easily found ourself and then he hung around obviously waiting for a tip???? Two days into our stay after revcirving full payment off us they asked us to reception again to go through all the tedious checking in again because they missed something. I had to tell the confussed girl to do it herslf as i was having breakfast and want nothing more to do with them. After that it was meraculasly all forgotten . I think they need some training put in place as i heard from other people having the same problem with them. I have been to many hotels and never spent more then 15 mins at reception checkong in.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was very nice. Staff was over worked. Entertainment was awful
Stayed 9 nights in Sep 2024

8/10 Good

Luca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato in questo hotel dal 10 al 24 agosto in vacanza di coppia. La struttura è in una posizione molto tranquilla dell’isola e questo ci ha permesso di fare una vacanza rilassante, inoltre è un punto ventilato e quindi c’è un clima molto più gradevole rispetto ad altri punti dell’ isola. La struttura è organizzata e molto pulita, lo staff è stato molto efficiente sopratutto Gerardo e Maite che hanno dimostrato professionalità ma anche gentilezza. La camera vista mare come la struttura è stata tenuta sempre molto pulita. Le 4 stelle di valutazione sono per la mancanza di acqua a cena per la mezza pensione e per lo scarso intrattenimento serale, ma questo è un gusto personale. Nel complesso una bellissima vacanza, ci torneremo
Stayed 14 nights in Aug 2024

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lovely beach within walking view of the property. The staff were friendly. The hotel was beautifully presented. It was in a quiet location. The entertainment was good.
Stayed 6 nights in Apr 2024

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a complete chill out and that is what we got. Very quiet which is what we needed. Be prepared very windy.
Stayed 6 nights in Mar 2024

10/10 Excellent

James Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 7 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful holiday in H10 Esmeralda
This was our fifth time to stay in this fabulous hotel. Standards remain high and the staff are superb
Stayed 11 nights in Feb 2024

10/10 Excellent

Stuart William Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very laid back, very relaxed feel. Food was 10/10. In a good location with amazing beaches not far away.
Stayed 7 nights in Mar 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2022

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms and grounds
Excellent hotel and facilities. Bit of a walk (sloping with few steps) to beach and bear in mind one has to pay for the sunbeds/umbrella on the beach.
Stayed 5 nights in May 2022

4/10 Poor

L

Liked: Cleanliness
Disliked: Staff & service
Poor food and service
The hotel was very clean and well maintained. Staff were ok - some better than others. Unfortunately we found the food to be poor, both in choice and quality - certainly not 4*.
Stayed 3 nights in Apr 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Simply wonderful!
Stayed 2 nights in Jan 2022

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i thought the hotel was very comfortable, nicely designed, nice buffet restaurant and al la carte restaurant(for privileged guests if on all inclusive basis, the staff were very attentive and really professional,
Stayed 5 nights in Dec 2021

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Christmas Break
Wonderful service. Beautifully decorated for Xmas. Choice of 3 restaurants for food. Great cocktails. Definitely worth upgrading to privilege Be warned….pool not heated.
Stayed 4 nights in Dec 2021

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities, room comfort
Big hotel
Hotel was very big lots of walking to do so when you are not told everything at reception you have to walk around to find out things like where to get pool towels and entertainment available as these things are it clear on arrival more info for guests needed.
Stayed 4 nights in Nov 2021

8/10 Good

Maddalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with direct access to the beautiful Jandia beach. Some parts of the structure are a bit outdated but they are doing a great job in refurbishing and keeping everything extra clean and pristine. The rooms are very new and equipped with everything. The buffet could use some improvement but I am Italian and worked in the hospitality industry ;). The only negative thing was a person at the reception who greeted us with a bad attitude the very first day, but I really hope she was a new hired and still learning the profession.
Stayed 8 nights in Oct 2021

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just excellent
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great holiday, excellent hotel
Excellent, genuine 4 star resort. Outside terrace on top (5) floor overlooking resort and sea. Excellent restaurant on fourth floor - quality food, with daily changes, on a seven day rota. All food hot and fresh. Cava, omelettes, fresh fruit starts off each day to a T. Lots of loungers by pool. Spacious pool, if a little chilly in March! Towels can be changed daily. Nice indoor pool and spa / treatment zone, with gym. Spacious bedrooms with bath, shower and daily toiletries. Comfortable balcony / terrace leading from bedroom. Safety deposit box in room for daily hire. TV with BBC World. Take a look at the family of turtles on floor 1 - so cute! Excellent holiday at a great resort. Would highly recommend
Stayed 9 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff friendly Quiet and good sized room.
Stayed 10 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was perfect from start to finish. I look forward to returning...
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 7 nights in Jan 2020