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HOTEL MAYA PALENQUE

3.0 star property
Boardwalk/promenade hotel with spa services and 24-hour front desk

Photo gallery for HOTEL MAYA PALENQUE

Outdoor pool
Property grounds
Daily cooked-to-order breakfast for a fee
Comfort Double Room
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available
  • Parking included
The current price is AU$115
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
La Cañada, Palenque, CHIS, 29960
  • El Panchán
    ‪10 min walk‬
  • Aluxes Eco Park
    ‪4 min drive‬
  • Misol-Ha Waterfalls
    ‪6 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪7 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Cable channels
Desk
In-room massage
  • Sleeps 4
  • 2 Double Beds

About the area

Palenque

At HOTEL MAYA PALENQUE you'll be 0.8 km (0.5 mi) from El Panchán and 4.8 km (3 mi) from Palenque National Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a conference centre and spa services. Cooked-to-order breakfast is available daily between 7:00 AM and noon. .Sights within a 10-minute drive of this 3-property class Palenque hotel include Misol-Ha Waterfalls and Museo de Sitio Palenque.

What's nearby

  • El Panchán - 10 min walk - 0.9 km
  • Aluxes Eco Park - 4 min drive - 3.1 km
  • Palenque National Park - 6 min drive - 4.8 km
  • Misol-Ha Waterfalls - 6 min drive - 7.3 km
  • Palenque Archaeological Zone - 9 min drive - 7.3 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive

Restaurants

  • ‪Cafe Jade - ‬4 min walk
  • ‪Restaurante Maya Cañada - ‬3 min walk
  • ‪Mr. Taco - ‬5 min walk
  • ‪Chivo's Mar & Tierra - ‬5 min walk
  • ‪La Selva - ‬3 min walk

About this property

HOTEL MAYA PALENQUE

Boardwalk/promenade hotel with spa services and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square metres) and includes a conference centre. An outdoor pool, spa services, and a terrace are also featured at the business-friendly HOTEL MAYA PALENQUE. Self parking is free.

This 3-star Palenque hotel is smoke free.

  • 50 guestrooms or units
  • 900 sq ft of conference space
  • 84 sq. m of conference space
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
HOTEL MAYA PALENQUE offers 50 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers.

This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Spanish

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Outdoor pool

Hotel Ciudad Real Palenque

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, 516 reviews
The price is AU$133
includes taxes & fees
8 Apr - 9 Apr
Hotel Ciudad Real Palenque

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre (900 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL MAYA PALENQUE

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

Frequently asked questions

What is the cancellation policy at HOTEL MAYA PALENQUE?

HOTEL MAYA PALENQUE offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL MAYA PALENQUE?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at HOTEL MAYA PALENQUE on 1 Apr 2025 start from AU$115.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL MAYA PALENQUE?

Yep, HOTEL MAYA PALENQUE has a free self car park.

Is there a spa on site at HOTEL MAYA PALENQUE?

There's no onsite spa, but this property does offer services like massages.

Does HOTEL MAYA PALENQUE have a pool?

HOTEL MAYA PALENQUE has an outdoor pool.

What makes HOTEL MAYA PALENQUE a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at HOTEL MAYA PALENQUE.

Does HOTEL MAYA PALENQUE serve breakfast?

Yep, cooked-to-order brekkie is served daily between 7:00 AM and noon.

Is there a free airport shuttle available at HOTEL MAYA PALENQUE?

No, HOTEL MAYA PALENQUE does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL MAYA PALENQUE?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HOTEL MAYA PALENQUE?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HOTEL MAYA PALENQUE?

No, pets and service animals are not allowed.

HOTEL MAYA PALENQUE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 103 reviews
Rating 8 - Good. 35 out of 103 reviews
Rating 6 - Okay. 3 out of 103 reviews
Rating 4 - Poor. 3 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024

8/10 Good

Marisol Dominguez

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Felipe

Travelled with partner
Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024

10/10 Excellent

Drew, O Fallon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outdoor pool area
Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024

8/10 Good

CARLOS ENRIQUE FERRIÑO

Stayed 4 nights in Dec 2024

8/10 Good

RODOLFO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
El hotel cuenta con muy buena ubicación y el personal es amable. Deben trabajar en limpieza y fumigación pues en PB cerca del lobby encontré una cucaracha.
Stayed 1 night in Dec 2024

10/10 Excellent

Myrna Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Alberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ANAYELI YURITZI

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue muy buena, con excelente ubicación en una calle donde se ubican variedad de Restaurantes, tiene una agradable alberca que puede usar, frente a la terminal de transporte ADO, como inconveniente no tiene elevador por si tiene problemas para caminar o malestar en rodillas. Muy limpias las instalaciones y amables en el servicio
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La limpieza es aceptable, pero el hotel es viejo, sin elevador, ni siquiera hay luz en las escaleras, que son bastantes oscuras la mayor parte del día, motivo por el que me caí. No volvería a ese hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

natalhie

Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal súper amable, siempre al pendiente.
Stayed 7 nights in Nov 2024

8/10 Good

Gilberto

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
bien ubicado
Stayed 1 night in Nov 2024

8/10 Good

CARLOS ENRIQUE FERRIÑO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones comodas
Stayed 7 nights in Oct 2024

8/10 Good

Victor, Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente
Stayed 1 night in Oct 2024

10/10 Excellent

Francisco Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Marco Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel, al estar cerca de la terminal de autobuses puede ser un poco ruidoso, pero en la noche ya no lo es, las habitaciones están grandes, la única queja es que las almohadas son muy suaves y suele ser incómodas
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daisy

Travelled with family
Deberían contar con elevador, para ser mas incluyente con las personas adultas mayores
Stayed 1 night in Oct 2024