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The garden hotel

2.0 star property
Hotel in Palenque with a 24-hour front desk
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The garden hotel

Standard Twin Room
Superior Suite, Balcony | Private kitchen
Reception
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
02 Central Nte. San Miguel, Palenque, CHIS, 29960
  • Museo Del Textil
    ‪2 min walk‬
  • El Panchán
    ‪12 min walk‬
  • Aluxes Eco Park
    ‪6 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, Balcony

Superior Suite, Balcony

Superior Suite, Balcony

Highlights

Balcony
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Living room
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Palenque

The garden hotel places you steps from Museo Del Textil and within a 15-minute stroll of El Panchán. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find luggage storage, a communal living room and a water dispenser. .In proximity to this Palenque hotel you'll find Cascadas de Agua Azul.

What's nearby

  • Museo Del Textil - 2 min walk
  • El Panchán - 12 min walk
  • Aluxes Eco Park - 6 min drive
  • Museo de Sitio Palenque - 10 min drive
  • Palenque Archaeological Zone - 11 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 10 min drive

Restaurants

  • ‪Asadero el Amigo - ‬1 min walk
  • ‪Café de Yara - ‬8 min walk
  • ‪La Terraza - ‬10 min walk
  • ‪Restaurante Xkatsime - ‬7 min walk
  • ‪El Marino - ‬6 min walk

About this property

The garden hotel

Hotel in Palenque with a 24-hour front desk
The garden hotel offers its guests dry cleaning/laundry services, a communal living room, and a water dispenser. Public spaces have free WiFi.

This Palenque hotel is smoke free.

  • 8 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Water dispenser
The garden hotel offers 8 accommodations. This Palenque hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The garden hotel

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The garden hotel Hotel
The garden hotel Palenque
The garden hotel Hotel Palenque

Frequently asked questions

What is the cancellation policy at The garden hotel?

The garden hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at The garden hotel?

No, The garden hotel does not offer an airport shuttle service.

What time are check-in & check-out at The garden hotel?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at The garden hotel?

No, pets and service animals are not allowed.

The garden hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities
Room super small
Stayed 1 night in Nov 2024

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities
La senora who manages the property is very kind and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

PERLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Luis Antonio

Stayed 9 nights in Jan 2025

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mantenimiento y limpieza
El hotel es muy bonito, las habitaciones son visualmente atractivas y acogedoras. Así como también, el personal es amable. Sin embargo, le falta más mantenimiento a ciertos espacios de dichas habitaciones. Si lo hicieran; todo sería perfecto.
Stayed 1 night in Dec 2024

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
espacio sencillo, agradable, limpio y tranquilo
Stayed 2 nights in Dec 2024

8/10 Good

Rocío

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

German

No tenían información sobre mi reservación, y tardaron como dos horas en atenderme. Al final no me ofrecieron ninguna solución. Tuve que buscar otro hospedaje.
Stayed 2 nights in Dec 2024

8/10 Good

Viviana Del Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien lo único es que no hay donde estacionarse
Stayed 2 nights in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
En general todo bien, estuve una sola noche y muy a gusto. Gracias ☺️
Stayed 1 night in Nov 2024

6/10 Okay

jessica

Business traveller
Disliked: Cleanliness
Recomendaciones
Mi experiencia fue buena, me quede varios días, sería bueno recordarle al huésped si necesita algo o en que horario quiere la limpieza.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Roberto Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024