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Winíka Alterra

3.0 star property
Hotel with free valet parking, near Misol-Ha Waterfalls
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Winíka Alterra

Reception
Outdoor pool, pool umbrellas, pool loungers
Family Cabin, Multiple Beds
Breakfast, lunch, dinner served; Mexican cuisine, pool views
View from property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking included
  • Air conditioning
The price is AU$310
includes taxes & fees
25 Dec - 26 Dec

Explore the area

Map
Carretera Palenque-Ocosingo Km 4.5, Palenque, CHIS, 29960
  • Misol-Ha Waterfalls
    2 min drive
  • El Panchán
    6 min drive
  • Museo Del Textil
    7 min drive
  • Palenque, Chiapas (PQM-Palenque Intl.)
    19 min drive

Room options

View all photos for Family Cabin, Multiple Beds

Desk, free WiFi

Family Cabin, Multiple Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 42 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Cabin, 1 King Bed

Deluxe Cabin, 1 King Bed

Deluxe Cabin, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Chan-Kah Resort Village

Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (759)
The price is AU$245
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Chan-Kah Resort Village

About the area

Palenque

At Winíka Alterra, you'll be 2.9 km (1.8 mi) from Misol-Ha Waterfalls. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The fine-dining restaurant, Winíka, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 11:30 AM. There's also the convenience of an airport shuttle. .In the region of this 3-property class Palenque hotel you'll find Cascadas de Agua Azul.

What's nearby

  • Misol-Ha Waterfalls - 2 min drive
  • El Panchán - 6 min drive
  • Aluxes Eco Park - 7 min drive
  • Palenque National Park - 10 min drive
  • Palenque Archaeological Zone - 13 min drive

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 124 min drive

Restaurants

  • ‪Asadero el Amigo - ‬7 min drive
  • ‪La Terraza - ‬6 min drive
  • ‪Restaurante Xkatsime - ‬6 min drive
  • ‪El Marino - ‬6 min drive
  • ‪Café Te el Café de la Montaña - ‬7 min drive

About this property

Winíka Alterra

Hotel with free valet parking, near Misol-Ha Waterfalls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at Winíka Alterra. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

This 3-star Palenque hotel is smoke free.

  • 5 guestrooms or units
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Winíka Alterra offers 5 accommodations with complimentary bottles of water and free toiletries. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. This Palenque hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: MXN 85 to 155 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Winíka

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 85 to 155 per person
  • Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Winíka Alterra Hotel Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel Palenque

Frequently asked questions

What is the cancellation policy at Winíka Alterra?

Winíka Alterra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Winíka Alterra?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Winíka Alterra on 25 Dec 2024 start from AU$310.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Winíka Alterra?

Yep, Winíka Alterra has a free self car park and free valet parking.

Does Winíka Alterra have a pool?

Winíka Alterra has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Winíka Alterra a romantic place to stay?

Garden-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Winíka Alterra.

Does Winíka Alterra serve breakfast?

You bet, cooked-to-order breakfast is available daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Winíka Alterra?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Winíka Alterra?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Winíka Alterra?

Check-in begins at 2 PM. Check-out time is 1 PM.

Are pets allowed at Winíka Alterra?

No, only service animals are allowed.

Winíka Alterra Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 34 reviews" "
Rating 8 - Good. 3 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sandeep K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Stayed 6 nights in Jul 2022

6/10 Okay

Maria, Houston

Travelled with family
Liked: Cleanliness, staff & service
Súper amable el personal! Pero Un poco básico el hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

PatricioA, Los Cabos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Very quiet. Incredible view. Just perfect to relax
Stayed 3 nights in Jul 2019

10/10 Excellent

Pavel, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place off the beaten path. Very friendly staff: makes everything more enjoyable. Nice small pool with eco-friendly system.
Stayed 1 night in Jul 2018

8/10 Good

luz adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palenque
Great hotel for an adventurous guest. This hotel is out in the hillside. There are no TVs in the room. You are somewhat Limited to staying there to eat as it's not very convenient to be traveling back-and-forth between the hotel and the main city. The people are very nice and the food is great although the service at the restaurant is little bit slow. The people are very nice and the food is great although the service at the restaurant is little bit slow. The one downside was that was a lot of ants that came into the room. The staff was helpful but this impacted our stay.
Stayed 1 night in Aug 2017

10/10 Excellent

ESMIRNA DE LA O

Stayed 1 night in Apr 2022

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Maravillosas cabañitas multicolores, en un entorno encantador, súper cómoda la cama y muy rica la regadera.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

VICTOR OSWALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECTO...
TODO ESTUVO EXCEPCIONAL. ABSOLUTAMENTE RECOMENDABLE.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están muy bonitas las cabañas, y la atencion del personal y los dueños excelente. El único detalle es la entrada al lugar que es de terrazeria, y es un buen tramo, si traes carro bajito podrías batallar al entrar sobre todo si esta lloviendo.
Stayed 2 nights in Feb 2020

10/10 Excellent

Raul Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toda bien, la comida y el servicio de primera, solo tener cuidado con las cortinas de acceso en las puertas, por que se atoran
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Todo me pareció excelente no necesitas salir del hotel alli encuentras todo y ademas es super relajante el contacto con la naturaleza. Felicidades!!!!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para descansar, excelente servicio
Stayed 4 nights in Apr 2019

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto súper recomendado: excelente servicio y lugsr
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el trato del personal todas las instalaciones maravillosas muy bonito el lugar y en ina excelente ubicación
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para estar en contacto coa naturaleza y descansar, alejado del ruido de la ciudad
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar muy bello en medio de la naturaleza. Una excelente cocina en el restaurante
Stayed 2 nights in Mar 2019