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Hotel Porta Felice & Spa

4.0 star property
Palermo hotel in Palermo Historical Center with full-service spa and free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Porta Felice & Spa

Terrace/patio
Exterior detail
Suite
Lobby
Sauna, hot tub, steam room, body treatments, hot stone massages

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Via Butera, 45, Palermo, PA, 90133
  • Via Vittorio Emanuele
    3 min walk
  • Foro Italico
    5 min walk
  • Piazza Marina
    5 min walk
  • Palermo (PMO-Punta Raisi)
    26 min drive

Room options

View all photos for Suite

Suite | Bathroom

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Double Room Single Use

Classic Double Room Single Use

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Room amenity

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Balcony view

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hairdryer
  • 19.8 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double or 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hairdryer
  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Hotel Plaza Opera
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Air conditioning
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4.3 out of 5, Excellent, (488)
The price is AU$220
for 1 night
includes taxes & fees
29 Nov - 30 Nov
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About the area

Palermo

Hotel Porta Felice & Spa puts you in the heart of Palermo, within steps of Palazzo Butera and Church of Santa Maria della Pieta. Highlights at this hotel include free self-service breakfast, a full-service spa and a 24-hour gym. .A pampering day can include deep-tissue massages, hot stone massages and body scrubs along with access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Palermo Historical Center hotel include Teatro Massimo and Palermo Harbour.

What's nearby

  • Via Vittorio Emanuele - 3 min walk
  • Quattro Canti - 13 min walk
  • Teatro Massimo - 18 min walk
  • Palermo Cathedral - 5 min drive
  • Palermo Harbour - 6 min drive

Getting around

  • Imperatore Federico Station - 5 min drive
  • Palermo Central Station - 15 min walk
  • Palermo (PMO-Punta Raisi) - 26 min drive

Restaurants

  • ‪Pani Cà Meusa Porta Carbone - ‬5 min walk
  • ‪Nautoscopio - ‬5 min walk
  • ‪L'Ottava Nota - ‬1 min walk
  • ‪Pelle d'Oca - ‬6 min walk
  • ‪Cioccolateria Lorenzo - ‬3 min walk

About this property

Hotel Porta Felice & Spa

Palermo hotel in Palermo Historical Center with full-service spa and free breakfast
Hotel Porta Felice & Spa offers its guests a full-service spa and a 24-hour fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Porta Felice & Spa. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 4-star Palermo hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 4 levels
  • Built in 2008
  • Breakfast available (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Porta Felice & Spa offers 33 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 8:00 PM; EUR 25 per night; reservations required
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2008
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 45 per person (one-way)
  • Nearby parking fee: EUR 25 per night (3281 ft away; open 8:00 AM to 8:00 PM)
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo

Frequently asked questions

What is the cancellation policy at Hotel Porta Felice & Spa?

Hotel Porta Felice & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Porta Felice & Spa?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Porta Felice & Spa on 22 Nov 2024 start from AU$269.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Porta Felice & Spa?

The closest beach to Hotel Porta Felice & Spa is Mondello Beach (10.4 km).

Is there a spa on site at Hotel Porta Felice & Spa?

Yep, there is an onsite spa at Hotel Porta Felice & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

What makes Hotel Porta Felice & Spa a romantic place to stay?

A hot tub and romance packages, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hotel Porta Felice & Spa.

Is Hotel Porta Felice & Spa family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hotel Porta Felice & Spa is a hit with families.

Are there hot tubs in the rooms at Hotel Porta Felice & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Porta Felice & Spa serve breakfast?

You bet, our travelers highly rate the free self-service brekkie here! Offered daily from 7 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Porta Felice & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hotel Porta Felice & Spa?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Porta Felice & Spa?

No, pets are not allowed.

Hotel Porta Felice & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 565 reviews" "
Rating 8 - Good. 204 out of 565 reviews" "
Rating 6 - Okay. 35 out of 565 reviews" "
Rating 4 - Poor. 5 out of 565 reviews" "
Rating 2 - Terrible. 12 out of 565 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 days at this hotel and we loved our stay there. Very nice staff and wonderful free breakfast. We intend to stay there again next time we go back to visit Palermo
Stayed 3 nights in Jul 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 4 nights in Jul 2024

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it very much
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice location and roof top bar
Lovely clean hotel. The best feature was the roof top bar area for breakfast, view and drinks. The shower could use improvement as the doors were flimsy and the base was shallow and flooded easily.
Roof top bar
Stayed 3 nights in Jun 2024

8/10 Good

Thorlakur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that is situated in a very good area in Palermo.
Stayed 8 nights in Jun 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very accommodating. Breakfast was excellent. The bed in my room was a little firm for my liking. Hotel was centrally located.
Stayed 1 night in Jun 2024

10/10 Excellent

Shirley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, beds are comfortable. Excellent cocktails at a great price during Happy Hour. Breakfast buffet has great variety of options.
Stayed 3 nights in Jun 2024

10/10 Excellent

Steven, Leawood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a quiet part of town near the waterfront. Great staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Nice hotel. Walking distance to centre. Really big bedroom and bathroom. Nice breakfast. The harbour area nearby is really nice.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

julia

Travelled with family
Liked: Property conditions & facilities
bad customer service
hotel itself is not bad at all , nice breakfast terrace and spa we had an issue with house keeping. on the first night we put do not disturb sign because room was not bad and we did not want to make people do extra work but on the last night we needed clean up and new towels and toilet paper , so we made sure that we took do no disturb sign off . when we came back , someone got in our room , took spa robe out of the room and put do not disturb sign on the door . they did not clean the room . when i addressed it with customer service they started argue with us saying that the tag was on the door .it was not . But if it was like they claimed then who gave them ok to still enter the room and take the robe and check the fridge ( when we were checking out they charged us for the cookies from the fridge that my son had ) So, they knew already that cookies were gone. with all that being said : not only they did not clean our room because they said tag was on , but they entered the room with tag on ( according to them ) . Breakfast was ok very dirty around hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Chuan, Silver Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Nicolas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location made it easy to walk to most local attractions and good eating. Having the Palazzo Butera right across the street was a treat! You can get great views from there or enjoy a beautiful scene from the hotel’s own 4th floor restaurant/bar. Was unable to enjoy the spa services because they were fully booked. You may want to reserve a spot in advance.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Kiefer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property interior was lovely, staff were all helpful and breakfast was good. We stayed for 5 nights and had no problems. Area around the hotel is a little rundown but you wouldnt be able to tell from the inside.
Stayed 5 nights in Nov 2023

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in Palermo
Amazing breakfast (nice roof-top view as well). Very nice hotel but did lack spare pillows and blankets.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well kept, clean and has a luxury feel. My room was large and beautiful. The breakfast is wonderful, lots of delicious options and the view is outstanding! My stay at the Felice was a wonderful surprise. I would stay here again.

8/10 Good

Mykayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. The hotel itself is beautiful and room was beautiful and spacious. We liked that breakfast was available each morning and was delicious. I reserved spa services as well as a massage during our stay and it was so relaxing. A few things that could have been better during our stay: The pillows were very flat, but the brochure in the room states you can order more pillows as needed, which we did. The bed isn't very soft, but it was a great size. The room had AC, but it can be controlled by the front desk. When we first arrived, we couldn't control the thermostat and had to call the desk to turn it on. We also realized that nearly every time we left the property, they would turn the AC off and restrict our access to it upon arrival each time. We had to call the front desk on multiple occasions to turn it back on. Not listing this as a complaint, as the AC worked great when it was on, just letting other visitors know how it may work when arriving. We also found the street outside our patio to be a bit noisy early in the mornings, but not so bad that it disturbed our sleep. The hotel was in a great location for shopping and dining, easily doable for walking. It's also located close to the coast, so it was nice to take a stroll and see the ocean. I would recommend staying here, just be sure to reach the brochure in your room for details about your stay.
Stayed 4 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Very helpful staff. Lovely terrace for breakfast.
Stayed 2 nights in Oct 2023

6/10 Okay

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a hit!
The hotels location is on a side street within walkkng distance from many nice piazzas and restaurants, so that was ok. But, we booked the hotel specifically because they offer parking. That is not entirely true. They have a valet service where they can take your car to a parking lot for the day, but at 8pm you have to pick it up from the lot 1km away and then youre on your own. Parking in Palermo is not simple or safe, so this makes the amenity useless. At breakfast, on a lovely rooftop terrace, we got to enjoy american guests throwing food to the roof below for cats. Disgusting. But apparently ok behavior according to the hotel staff. The bed is rock hard and the pillows are, well, they are not. In general, we were disappointed with the hotel, and especially recommend thorough research of you decide to drive a car to Sicily.
Stayed 2 nights in Oct 2023