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Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels

4.0 star property
Mediterranean Palm Springs hotel in Downtown Palm Springs with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels

3 outdoor pools, open 8:00 AM to 10:00 PM, free pool cabanas
Courtyard
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Couples treatment room(s), steam room, body treatments, aromatherapy
Designer toiletries, hair dryer, dressing gowns, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
415 South Belardo Rd, Palm Springs, CA, 92262
  • Agua Caliente Cultural Museum
    6 min walk
  • Palm Springs Art Museum
    11 min walk
  • Agua Caliente Casino
    17 min walk
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    10 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, Accessible

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premium Studio, Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Studio, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premium Studio, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premium Studio, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Bungalow, Multiple Beds

Highlights

Furnished patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 83 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 Double Bed (Regency)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room, 1 Double Bed (Regency)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bungalow, 1 King Bed

50-inch Smart TV with digital channels, Netflix, pay films

Bungalow, 1 King Bed

Highlights

Furnished patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio (Courtyard)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premium Studio (Courtyard)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Kimpton Rowan Palm Springs Hotel, an IHG Hotel
Pool
Spa
Pet-friendly
Restaurant
4.6 out of 5, Wonderful, (1006)
The price is AU$704
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Kimpton Rowan Palm Springs Hotel, an IHG Hotel

About the area

Palm Springs

At Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels you'll be within just a 10-minute stroll of Agua Caliente Cultural Museum and San Jacinto Mountains. Highlights at this boutique hotel include 3 outdoor swimming pools, 2 hot tubs and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, Chi Chi Restaurant, serves Californian cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, kids' swimming pool, free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. Cooked-to-order breakfast is available daily between 8:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free parking nearby. .Within a 15-minute drive of this 4-property class Downtown Palm Springs hotel, attractions include Palm Springs Convention Center and Indian Canyon.

What's nearby

  • Agua Caliente Cultural Museum - 6 min walk
  • Palm Springs Art Museum - 11 min walk
  • Agua Caliente Casino - 17 min walk
  • Palm Springs Convention Center - 3 min drive
  • Tahquitz Canyon - 3 min drive

Getting around

  • Palm Springs Station - 19 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 10 min drive

Restaurants

  • ‪Hunters Video Bar - ‬9 min walk
  • ‪Street Bar - ‬9 min walk
  • ‪Chill Lounge - ‬7 min walk
  • ‪Lulu California Bistro - ‬6 min walk
  • ‪Village Pub - ‬5 min walk

About this property

Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels

Mediterranean Palm Springs hotel in Downtown Palm Springs with 3 outdoor swimming pools
Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels offers its guests a full-service spa, 3 outdoor swimming pools, and 2 hot tubs along with a 24-hour fitness centre and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1664 square feet (155 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a picnic area are also featured at the boutique Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels.

This Mediterranean Palm Springs hotel is smoke free.

  • 72 guestrooms or units
  • 5 buildings
  • Conference rooms
  • 1664 sq ft of conference space
  • 155 sq. m of conference space
  • Built in 1922
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels offers 72 accommodations, which are accessible via exterior corridors and feature minibars and a safe. 50-inch Smart televisions come with digital channels, pay-per-view films and Netflix. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

This Palm Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chi Chi Restaurant

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,664 square feet of conference space
  • Meeting room

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 1922
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 57.34 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room safe
  • Newspaper
  • Partner property access
  • Partner property pool access
  • Pool access
  • Spa access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults and USD 10.00 to 30.00 for children
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palm Springs Viceroy
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel
Viceroy Palm Springs Hotel Palm Springs
Avalon Palm Springs Hotel
Avalon Hotel Bungalows Palm Springs
Avalon Hotel Bungalows Palm Springs a Member of Design Hotels

Frequently asked questions

What is the cancellation policy at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels?

Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels on 3 Dec 2024 start from AU$332.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels?

Yep, there is an onsite spa at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels. It has 2 hot tubs and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels have a pool?

Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels?

Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels features 3 outdoor pools, 2 hot tubs and free pool cabanas.

Is Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels is a hit with families.

Does Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels serve breakfast?

You bet, cooked-to-order breakfast is served daily between 8:00 AM and noon.

Is there a free airport shuttle available at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels?

No, Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels?

Dogs are welcome at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 14 kg per pet.

Is there a golf course on site at Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels?

There isn't one on site, but O'Donnell Golf Club is a short 12-minute walk away.

Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1000 reviews" "
Rating 8 - Good. 268 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meghan

Stayed 3 nights in Aug 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The suite to which we were upgraded looked NOTHING like the pictures. It was a battle to get the upgrade.
Stayed 1 night in Jul 2024

10/10 Excellent

Lala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live this place. Staff are so nice and the place is do clean, beautiful n quiet.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel stay rating
Great location and didn’t need to rent a car since downtown with lots of restaurants within walking. Hotel nice and quiet and they keep up the grounds nicely. I liked that they had an adult pool separate from the family pool. The room needed some improvement with bathroom outlet not working and the tp holder falling off the wall. The light from the refrigerator was too bright so I threw a towel over it when sleeping. I liked that we were able to use their bikes to tour around the neighborhood. Overall pretty good…
Stayed 3 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Savy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute boutique hotel. We stayed in a suite and was surprised on how big it was - size of small apartment with full size fridge and kitchen area. Property is well maintained- although it is an older property. We stayed for relaxing pool time. Staff was great and food was good. One suggestion for improvement- toilet could use replacement for stronger flushing. It was very weak.
Stayed 2 nights in Jun 2024

8/10 Good

Clark

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so friendly and so on it….made the stay so enjoyable!
Stayed 1 night in Jun 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Leon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful grounds.
Stayed 3 nights in May 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff!
We had a wonderful time at Avalon. The staff at this hotel is amazing. Accommodating, pleasant, professional. We used the hotel bikes for transportation and it was perfect. Pools were lovely.
Stayed 4 nights in May 2024

10/10 Excellent

Vera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd stay at the property - attentive staff and quiet pools
Stayed 3 nights in May 2024

10/10 Excellent

TRACY Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Avalon previously and loved it so I brought my bestie to enjoy some sunshine!
Stayed 3 nights in May 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Professional, courteous and very friendly
Stayed 1 night in May 2024

10/10 Excellent

Smadar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really relaxing and healing place
Stayed 4 nights in Apr 2024

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. In town for a trade show and enjoyed staying here. Landscaping and grounds of property is stunning! Room was small but clean and cute. Loved the Netflix, apple tv, login on TV. Since here for work, felt a few issues like had to call for ice and couldn't go to ice machine. Didnt make clear on what Wifi was for working on laptop. But small issues, really lovely stay and staff is so kind. LOVED it all!
Stayed 3 nights in Mar 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved poolside service and adult only pool - that’s what we were paying for! Staff were so kind and treated us like royalty.
Stayed 8 nights in Mar 2024

10/10 Excellent

Deidre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cute Palm Springs boutique hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we loved our stay! Beautiful property and very friendly and helpful staff. Also GREAT location!! Areas where improvements are needed: -Sleeper sofa VERY lumpy and uncomfortable -hot water was not consistently available for all. -We had 5 guests and the bungalow allowed for 6. There were only 4 of all items in kitchen such as 4 wine glasses, spoons, plates, etc. Need at least 6 of each. Also need more utensils Definitely need more USB ports and plugs! -one blower dryer did not work -would be nice to have a microwave
Stayed 3 nights in Feb 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beautiful pool but rooms didn’t match
Lovely grounds but our room was nothing like the photos on line. We were out in a dark musty room in the back of the property- with barely a window. The shower was plastic. Walls super thin. I’m sure the bungalows are much nicer but the basic rooms were not worth the price. Pool attendees were so nice!! Yoga teacher was awesome 😎
Stayed 2 nights in Mar 2024

8/10 Good

David

A beautiful oasis
Can’t help the weather! But a very comfortable place to stay. The only slight let downs are the plumbing - the shower was a bit weak and connects to the bath taps so a bit difficult to adjust to the right temperature, when all you want to do it set it to where you want it and leave it there. No hot water in the bath sink. Odd, but perhaps in keeping with a period property.
Stayed 5 nights in Feb 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Shahin, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service
Location - Fantastic. Close to shopping and dining Valet - Fantastic. Polite and timely Entrance - A mandatory sign is posted that notes about safety issues at the hotel, presumably linked to asbestos, with reference to risk of child defect, cancer, etc. I'm certain it is a safe place to stay, but the sign is not a good, comforting sign upon check-in. Staff- Fantastic. Friendly and helpful Room - updated, but old. No amount of paint and updates, takes away from the fact that the room was small, lack of closet or shelving space to unpack a suitcase, bathrooms without ventilation or functioning window. The sound insulation was horrible and I could hear the guest upstairs and next door at all hours of the night.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lana

Great
Stayed 2 nights in Jan 2024

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jan 2024