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Hesperia Ciudad de Mallorca

4.0 star property
Pet-friendly hotel connected to a shopping centre in Portopí with free parking

Photo gallery for Hesperia Ciudad de Mallorca

Seasonal outdoor pool
Reception
View from property
View from property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Room service
The current price is AU$110
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
Francesco Vidal Sureda 24, Palma de Mallorca, Mallorca, 7015
  • Porto Pi Centro Comercial
    ‪6 min walk‬
  • Mallorca Casino
    ‪7 min walk‬
  • Paseo Maritimo
    ‪7 min walk‬
  • Palma de Mallorca (PMI)
    ‪23 min drive‬

Room options

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 3 adults)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Comfort Double Room, Balcony, Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Comfort Double Room, Balcony, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Room (Extra Bed 3 adults)

Comfort Room (Extra Bed 3 adults)

Comfort Room (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | Living area

Family Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Comfort Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Comfort Double Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Basic Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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  • Hot tub
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, (795)
The price is AU$200
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Catalonia Majorica Hotel

About the area

Palma de Mallorca

Hesperia Ciudad de Mallorca puts you in the heart of Palma de Mallorca, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Port of Palma de Mallorca and Porto Pi Centro Comercial. Highlights at this hotel include free self-parking and a poolside bar. .Enjoy the gym, seasonal outdoor swimming pool and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Attractions within a 30-minute walk of this Portopí hotel include Bellver Castle and Cala Mayor Beach.

What's nearby

  • Porto Pi Centro Comercial - 6 min walk
  • Port of Palma de Mallorca - 9 min walk
  • Bellver Castle - 17 min walk
  • Cala Mayor Beach - 3 min drive
  • Cathedral of Santa Maria of Palma - 10 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 9 min drive
  • Son Costa-Son Fortesa Station - 9 min drive
  • Palma de Mallorca (PMI) - 23 min drive

Restaurants

  • ‪Estación Marítima 2 - ‬12 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Palma Café Gallery - ‬9 min walk
  • ‪Torre Peraires - ‬10 min walk
  • ‪Marchica - ‬8 min walk

About this property

Hesperia Ciudad de Mallorca

Pet-friendly hotel connected to a shopping centre in Portopí with free parking
Hesperia Ciudad de Mallorca offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. You can enjoy a drink at the pool bar. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2906 square feet (270 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hesperia Ciudad de Mallorca. Free self parking is available.

This Palma de Mallorca hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2906 sq ft of conference space
  • 270 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar by the pool
Hesperia Ciudad de Mallorca offers 60 accommodations with minibars and a safe. Digital televisions are provided.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 18 per person
  • A poolside bar

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,906 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, Barclaycard, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hesperia Ciutat
Hesperia Ciutat Hotel
Hesperia Ciutat Hotel Mallorca
Hesperia Ciutat Mallorca
Hesperia Mallorca
Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
Hesperia Ciutat Mallorca Hotel Palma de Mallorca
Hesperia Ciutat Mallorca Hotel
Hesperia Ciutat Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca Hotel Palma de Mallorca
Hesperia Ciudad Mallorca Hotel
Hesperia Ciudad Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca
Hesperia Ciudad De Mallorca Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat De Mallorca
Hesperia Ciudad de Mallorca Hotel
Hesperia Ciudad de Mallorca Palma de Mallorca
Hesperia Ciudad de Mallorca Hotel Palma de Mallorca

Frequently asked questions

What is the cancellation policy at Hesperia Ciudad de Mallorca?

Hesperia Ciudad de Mallorca offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hesperia Ciudad de Mallorca?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hesperia Ciudad de Mallorca on 23 Feb 2025 start from AU$107.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hesperia Ciudad de Mallorca?

Yep, Hesperia Ciudad de Mallorca has a free self car park.

Are there any beaches close to Hesperia Ciudad de Mallorca?

The closest beach to Hesperia Ciudad de Mallorca is Cala Mayor Beach (1.3 km).

Does Hesperia Ciudad de Mallorca have a pool?

Hesperia Ciudad de Mallorca has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from May to October.

Does Hesperia Ciudad de Mallorca serve breakfast?

Sure does, buffet breakfast is available weekdays between 7:00 AM and 11:00 AM and weekends between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hesperia Ciudad de Mallorca?

No, Hesperia Ciudad de Mallorca does not offer an airport shuttle service.

What time are check-in & check-out at Hesperia Ciudad de Mallorca?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hesperia Ciudad de Mallorca?

Dogs are welcome at Hesperia Ciudad de Mallorca, with food and water bowls on offer.

Hesperia Ciudad de Mallorca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 121 out of 414 reviews
Rating 8 - Good. 200 out of 414 reviews
Rating 6 - Okay. 63 out of 414 reviews
Rating 4 - Poor. 22 out of 414 reviews
Rating 2 - Terrible. 8 out of 414 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and breakfast was also good
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Amenities, property conditions & facilities
The staff and room were lovely
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Aircon was out of order, which made our stay less enjoyable. But we really enjoyed our breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Drew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, however the AC did not work very well so it got very warm. Mini fridge did not get very cold and was turned off completely at first. Had to pull out the entire cabinet to access the back of the fridge to turn the dial up. Even on the highest setting, it was only slightly colder than room temperature. Parking was convenient and easy, however there are not too many spaces so this could be an issue at times as there isn’t much street parking in the area. Convenient location to take the bus into Palma. Breakfast buffet was good. Overall a good stay.
Stayed 3 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, friendly staff
Second visit to this hotel. Delightful welcome, nice clean, comfortable room. Service was great throughout, lovely breakfast, and loved just sitting on the balcony watching the world go by. Will definitely be back.
Stayed 4 nights in Apr 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff could not be nicer Thank you
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
property was great. The rooms were clean and the staff were great. The breakfast was a bit expensive for what was offered. Location is not bad, but you do have to drive or take public transport if you don’t want to walk far.
Stayed 4 nights in Jun 2023

8/10 Good

JAIME

Stayed 3 nights in Dec 2022

8/10 Good

Yi Lam

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation on the hill
Very lovely accommodation, spacious with a balcony. Breakfast had a nice selection. About 4kms from the city centre, so not the closest location in terms of walking, but plenty of buses (bus no. 4, 20 & 46) taking about 22 mins, costing €2. 1.5 km walk to the awesome medieval castle "Castell de Bellver". Please note, the pool is closed during the off season.
Stayed 2 nights in Nov 2022

8/10 Good

Iryna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel with a great pool and great staff, however the bar closes at 2:30pm which means you cannot get drinks in the afternoon which is a little bit weird. Overall satisfied
Stayed 7 nights in Jun 2022

10/10 Excellent

DSC, Michigan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Helpful staff. Good location although quite a walk to mall.
Stayed 1 night in Sep 2019

10/10 Excellent

Stephan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and pleasent staff. The food was good.
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and the staff are excellent. Very helpful in pointing out local businesses and eateries. Restaurant is very affordable and food is excellent.
Stayed 1 night in Oct 2019

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike at all. Our stay was very enjoyable in all respects. Recommended.
Stayed 4 nights in Oct 2019

2/10 Terrible

f

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly beautiful pool excellent service
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019