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Copthorne Hotel Palmerston North

4.0 star property
Palmerston North hotel in West End with fitness centre and 24-hour front desk

Photo gallery for Copthorne Hotel Palmerston North

Bar (on property)
Bar (on property)
Family Room | Private kitchen
Lobby sitting area
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
The current price is AU$171
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
110 Fitzherbert Avenue, Palmerston North, 5301
  • The Square
    ‪6 min walk‬
  • Palmerston North Convention Centre
    ‪8 min walk‬
  • City Library
    ‪8 min walk‬
  • Palmerston North (PMR-Palmerston North Intl.)
    ‪12 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
LCD TV
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Twin

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2014
Portable fan
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate dining area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Portable fan
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Portable fan
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Palmerston North

Copthorne Hotel Palmerston North puts you in the heart of Palmerston North, within just a 10-minute stroll of The Square and Palmerston North Convention Centre. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Jimmy Cooks Kiwi Kitchen, serves local cuisine and is open for breakfast and dinner. Jimmy Cooks Bar is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of RV/bus/truck parking. .Sights within a 15-minute walk of this West End hotel include City Library and Te Manawa.

What's nearby

  • The Square - 6 min walk
  • Palmerston North Convention Centre - 8 min walk
  • Centrepoint Theatre - 9 min walk
  • Arena Manawatu - 3 min drive
  • Palmerston North Hospital - 5 min drive

Getting around

  • Palmerston North (PMR-Palmerston North Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Flavour Bistro - ‬9 min walk
  • ‪Fishtown Takeaways - ‬4 min walk
  • ‪The Office - ‬10 min walk
  • ‪Columbus Coffee Palmerston North - ‬6 min walk

About this property

Copthorne Hotel Palmerston North

Palmerston North hotel in West End with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness centre, a library, and a garden are also featured at the business-friendly Copthorne Hotel Palmerston North. Free self parking is available.

This Palmerston North hotel is smoke free.

  • 76 guestrooms or units
  • 6 levels
  • 2 buildings
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Palmerston North offers 76 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Bar
  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All Standard Rooms are located directly outside of the the main building.

Renovations and closures

The property will be renovating from 11 December 2023 to 1 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses wind and solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Frequently asked questions

What is the cancellation policy at Copthorne Hotel Palmerston North?

Copthorne Hotel Palmerston North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel Palmerston North?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel Palmerston North on 23 Feb 2025 start from AU$170.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel Palmerston North?

Yep, Copthorne Hotel Palmerston North has a free self car park.

Are there any beaches close to Copthorne Hotel Palmerston North?

The closest beach to Copthorne Hotel Palmerston North is Himatagi Beach (33 km).

Is Copthorne Hotel Palmerston North family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Copthorne Hotel Palmerston North is a hit with families.

Does Copthorne Hotel Palmerston North serve breakfast?

Sure does, buffet brekkie is available weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Copthorne Hotel Palmerston North?

No, Copthorne Hotel Palmerston North does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel Palmerston North?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Copthorne Hotel Palmerston North?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Copthorne Hotel Palmerston North?

No, only service animals are allowed.

Copthorne Hotel Palmerston North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 386 out of 1002 reviews
Rating 8 - Good. 374 out of 1002 reviews
Rating 6 - Okay. 163 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location friendly staff.
Stayed 2 nights in Jan 2025

6/10 Okay

Maggie

Liked: Cleanliness, staff & service
We did not know that the property was in the middle of extensive renovations but the workers were as quiet as possible. The shower was very dangerous without grabrails. The meal in the restaurant was disappointing as the fish was over cooked, tough and dry.
Stayed 1 night in Dec 2024

8/10 Good

Donghwa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2024

6/10 Okay

Brett

Business traveller
Liked: Staff & service
Stayed here for 1 night, stop over for work, stayed in outside unit, place didn’t feel clean, very outdated, staff were excellent, a lot of building and renovation going on around the main hotel building, very average really, probably would stay elsewhere next time

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town ro visit family.
Stayed 1 night in Nov 2024

2/10 Terrible

Betty

Disliked: Staff & service, property conditions & facilities
The whole place was mess as a building site and very noisy. There was a loud noise in the room & I am a good sleeper but would not have been able to sleep with that so I got the manager who rang the kitchen and asked them to put off their expelair. That was the noise so I was told it would go until 9pm each night but went until 9.30pm then started up at 5-45 am for breakfast besides the banging next door of the builders during the day it was not a plesant place to sit. I paid good money for that room and should have been given a discount. The website should have stated it was a building site and I would not have gone there. They should never had that room occupied and I paid for 3 nights in advance. Very very dissappointing stay. The consumers act says a service must be fit for the purpose. This was definitely not
Stayed 3 nights in Oct 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Oct 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax & enjoy this stay
Lovely stay
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked us in last Saturday, 21/09 around 5pm was very accommodating. He epitomises “customer service” — highly commendable. Copthorne will be our 1st choice of accommodation on our next visit because of him — hopefully after all the construction are done.
Stayed 1 night in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and very helpful staff. There were some problems with the elevators and it was hard to get around the building because the stairs were closed, but I think that's just due to the age of the building and current renovations.
Stayed 1 night in Sep 2024

4/10 Poor

Kylie

This property is under construction….the construction noise started at 8:30am and was restless!
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Staff & service
Under construciton, workers started early
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Loved our stay and even with Reno going on the woodpecker didn't start until 8am
Stayed 2 nights in Sep 2024

8/10 Good

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
the room was great - at night i wanted a shower but no hot water so had it in the morning when there was hot water - i asked for a blanket for the bed as there were none in the room and the service for that was fantastic. great location for what i needed.
Stayed 3 nights in Sep 2024

6/10 Okay

Isabella

Stayed 1 night in Jun 2024

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are really lovely, I had a really polite gentleman working in the restaurant at breakfast on both mornings and the reception staff and room service were really courteous too. The gym was good, room was spacious. Restaurant food quality was VERY GOOD and they accommodate dietary requests with no issues. Would recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient overnight stay. Safe parking
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice one night stay. On going building work going on will be very nice once finished
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the comfort and tranquility of the hotel. The staff were so polite and engaging. It was a very pleasant stay.
Stayed 4 nights in Aug 2024

8/10 Good

Kingsley

Business traveller
Liked: Cleanliness
Renovation's happening
Stayed 2 nights in Apr 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I would have liked information of shoppping a map of town just information of your restaurant ect TV also
Stayed 3 nights in Aug 2024