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el PRADO

4.0 star property
Family-friendly Palo Alto hotel in University South with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for el PRADO

Lobby sitting area
View from property
Deluxe Suite, Balcony
Deluxe Suite, Balcony | Living room
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Parking available
    Parking available

Explore the area

Map
520 Cowper Street, Palo Alto, CA, 94301
  • Stanford Theatre
    6 min walk
  • Stanford Shopping Center
    14 min walk
  • Palo Alto Junior Museum and Zoo
    20 min walk
  • Palo Alto, CA (PAO-Santa Clara County)
    8 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Deluxe Room, 1 King Bed, Fireplace

Deluxe Room, 1 King Bed, Fireplace

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony

Deluxe Suite, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
The Stanford Park Hotel
Pool
Hot tub
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1001)
The price is AU$541
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Stanford Park Hotel

About the area

Palo Alto

A family-friendly stay in the heart of Palo Alto awaits you at el PRADO. Within just a 15-minute stroll, you'll find Stanford Theatre and Stanford University Arboretum. Highlights at this boutique hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Il Fornaio, serves Italian cuisine and is open for lunch and dinner. Il Fornaio is the hotel's own bar, serving drinks along with dinner. 7000 square feet (650 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this University South hotel include Stanford University and San Francisco Bay.

What's nearby

  • Stanford Shopping Center - 14 min walk - 1.2 km
  • Lucile Salter Packard Children's Hospital at Stanford - 4 min drive - 2.6 km
  • Stanford Stadium - 4 min drive - 2.4 km
  • Stanford University - 5 min drive - 3.4 km
  • Stanford University Medical Center - 6 min drive - 3.4 km

Getting around

  • Palo Alto Station - 10 min walk
  • San Francisco International Airport (SFO) - 26 min drive

Restaurants

  • ‪HanaHaus - ‬2 min walk
  • ‪Varsity Theatre - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬2 min walk
  • ‪Café Venetia - ‬3 min walk
  • ‪Crepevine - ‬4 min walk

About this property

el PRADO

Family-friendly Palo Alto hotel in University South with a fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the family-friendly el PRADO. For a fee, parking is available. The property offers extended parking privileges.

This Palo Alto hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 4 levels
  • Conference rooms
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1986
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
El PRADO offers 62 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 100 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Il Fornaio
  • Il Fornaio

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 100 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Court Garden Hotel
Garden Court
Garden Court Hotel
Garden Court Hotel Palo Alto
Garden Court Palo Alto
el PRADO Hotel
el PRADO Palo Alto
Garden Court Hotel
el PRADO Hotel Palo Alto

Frequently asked questions

What is the cancellation policy at el PRADO?

El PRADO offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at el PRADO?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at el PRADO on 28 Nov 2024 start from AU$536.7, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at el PRADO?

Yep, el PRADO has valet parking with in/out privileges for USD 35 per night.

What makes el PRADO a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at el PRADO.

Does el PRADO serve breakfast?

You bet, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at el PRADO?

No, el PRADO does not offer an airport shuttle service.

Is there a bar or restaurant at el PRADO?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at el PRADO?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at el PRADO?

Dogs are welcome at el PRADO, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 32 kg per pet.

el PRADO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 419 out of 541 reviews" "
Rating 8 - Good. 80 out of 541 reviews" "
Rating 6 - Okay. 24 out of 541 reviews" "
Rating 4 - Poor. 8 out of 541 reviews" "
Rating 2 - Terrible. 10 out of 541 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed at Prado 6-8x over last 2 years … and it remains our “ go to” in Palo Alto for 1-5 days stays. The rooms are lovely — nice linens, towels, good black out curtains etc - and service is awesome!
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel - comfortable bed, immaculate bath, and quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Stayed 3 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

8/10 Good

Stacey, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Cidnie

Stayed 1 night in Jul 2024

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 3 nights in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely service
Stayed 1 night in May 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are incredibly helpful and pleasant .. among the best of any hotel I've ever been in.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michela, South Pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a great boutique hotel. The rooms are large and very pretty and clean. We had a odd smell from the carpet cleaning going on in the hall that made the room smell a bit too. Seemed odd to do it on the weekend. Parking is expensive. The staff is super nice and very helpful. I'd stay here again for sure.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the stay, staff were very attentive and helpful. Room was everything we expected. Plan to return soon. Thanks again to everyone who puts their best work into maintaining this property.
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay at el Prado! Staff is very friendly and the rooms are clean and comfortable.
Stayed 3 nights in May 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay
Outstanding service, amazing place!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent ... room, staff, cleanliness and location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Glenn, San Francisco

Stayed 1 night in Apr 2024

10/10 Excellent

Robert, Salamanca

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, great location
Stayed 1 night in Apr 2024

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024