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Hierapark Thermal & Spa Hotel

Family-friendly Denizli hotel in Pamukkale with 4 indoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hierapark Thermal & Spa Hotel

4 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers
4 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers
View from property
Sauna, steam room, Turkish bath/hammam, body treatments, body wraps
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190
  • Red Travertine of Karahayit
    8 min walk
  • Pamukkale-Hierapolis
    18 min walk
  • Hierapolis Necropolis
    5 min drive

Room options

View all photos for Superior Suite

Premium bedding, desk, soundproofing, free WiFi

Superior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Front of property
Venus Suite Hotel
Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1004)
The price is AU$123
for 1 night
includes taxes & fees
19 Oct - 20 Oct
Venus Suite Hotel

About the area

Denizli

A family-friendly stay in the heart of Denizli awaits you at Hierapark Thermal & Spa Hotel. Within a 20-minute stroll, you'll find Red Travertine of Karahayit and Pamukkale-Hierapolis. Highlights at this hotel include 2 outdoor swimming pools, 4 indoor swimming pools and a full-service spa. .A day of pampering at Hierapark Spa can include massages, body wraps and body scrubs along with access to the sauna and steam room. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free water park, Turkish bath/hammam, sauna and kids' swimming pool. 3014 square feet (280 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Near this Pamukkale hotel, you'll find Pamukkale Thermal Pools.

What's nearby

  • Red Travertine of Karahayit - 8 min walk
  • Pamukkale Travertine Terraces - 7 min drive
  • Pamukkale Thermal Pools - 8 min drive
  • Hierapolis - 8 min drive
  • Antique Pool - 9 min drive

Getting around

  • Saraykoy Station - 27 min drive

Restaurants

  • ‪Karahayıt Meydan Dönercisi - ‬7 min walk
  • ‪Ece Yengari Restorant - ‬8 min walk
  • ‪Sultan Sofrası - ‬9 min walk
  • ‪Yörük Evi - ‬7 min walk
  • ‪Semaver Gözleme Çay Evi - ‬8 min walk

About this property

Hierapark Thermal & Spa Hotel

Family-friendly Denizli hotel in Pamukkale with 4 indoor swimming pools
Hierapark Thermal & Spa Hotel offers its guests a full-service spa, a complimentary water park, 2 outdoor swimming pools, and 4 indoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 3014 square feet (280 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Hierapark Thermal & Spa Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This Denizli hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • 3 buildings
  • Conference rooms
  • 3014 sq ft of conference space
  • 280 sq. m of conference space
  • Built in 2017
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hierapark Thermal & Spa Hotel offers 104 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Denizli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hierapark Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • 4 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,014 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 19027

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Frequently asked questions

What is the cancellation policy at Hierapark Thermal & Spa Hotel?

Hierapark Thermal & Spa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hierapark Thermal & Spa Hotel?

As of 5 Oct 2024, prices found for a 1-night stay for 2 adults at Hierapark Thermal & Spa Hotel on 16 Oct 2024 start from AU$237.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hierapark Thermal & Spa Hotel?

Yep, Hierapark Thermal & Spa Hotel has a free self car park.

Is there a spa on site at Hierapark Thermal & Spa Hotel?

Yep, Hierapark Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hierapark Thermal & Spa Hotel have a pool?

Take your pick from 2 outdoor swimming pools, 4 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hierapark Thermal & Spa Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hierapark Thermal & Spa Hotel?

Hierapark Thermal & Spa Hotel features 2 outdoor pools, 4 indoor pools and a natural pool. All guestrooms come with premium bedding and room service.

What makes Hierapark Thermal & Spa Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hierapark Thermal & Spa Hotel.

Is Hierapark Thermal & Spa Hotel family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Hierapark Thermal & Spa Hotel is a hit with families.

Is there a free airport shuttle available at Hierapark Thermal & Spa Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hierapark Thermal & Spa Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hierapark Thermal & Spa Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hierapark Thermal & Spa Hotel?

No, pets are not allowed.

Hierapark Thermal & Spa Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 118 out of 252 reviews" "
Rating 8 - Good. 78 out of 252 reviews" "
Rating 6 - Okay. 35 out of 252 reviews" "
Rating 4 - Poor. 12 out of 252 reviews" "
Rating 2 - Terrible. 9 out of 252 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, hot steam, swimming pools, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Liked: Staff & service, property conditions & facilities
Really enjoyed our stay, friendly and helpful staff, nice food and terrific pool and thermal bathing facilities. Conveniently located close to town centre and minibus and close bus ride to Pamukkale
Stayed 3 nights in Jun 2024

6/10 Okay

Sonata, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
The receptionist lady was very nice. The noise from the tour groups and construction going on wasn’t very pleasant .
Stayed 2 nights in May 2024

6/10 Okay

Bodin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 11 nights in Apr 2024

10/10 Excellent

Jun

Liked: Cleanliness, property conditions & facilities
I like hot spring pool.
Stayed 1 night in Apr 2024

6/10 Okay

TEJASH

Disliked: Cleanliness, property conditions & facilities, room comfort
Never ever recommend this hotel to anyone.
By suite bedroom had no air conditioning at all. The front desk kept on giving excuses about it. The 2nd suite room had a/c in both sitting room as well as the bedroom. Dragging our luggage to and from parking lot too was very difficult with no help from the hotel staff. For the price I paid, I should have gotten a lot better deal expected from Hotels.com
Stayed 2 nights in Apr 2024

10/10 Excellent

Oksana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and quiet, friendly staff. Very good for families with kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Chong Ghee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to bring along your own swim cap else you have to purchase it for 1 euro. Dining options were not as good the food were just okay.
Stayed 1 night in Dec 2023

8/10 Good

saleem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Nov 2023

8/10 Good

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not the cleanest hotel room I have stayed but the evening entertainment is the best! The bellydance as well as the live music by the local artists are the best! We booked individually but realized mostly it hosts tour groups, but it doesn't interfere with enjoying the facilities nor too crowded over breakfast and it helps with evening entertainment to have a big audience
Stayed 2 nights in Nov 2023

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property conveniently located near Pamukkale. We loved it and highly recommend it!
Stayed 1 night in Oct 2023

10/10 Excellent

Jalila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to entrance to pamukkale
A last minute booking ..it is a good hotel with amenities..close to touristic atractions. Clean and nice breakfast. The reception need to learn abit of inglish and smile abit
Stayed 1 night in Sep 2023

4/10 Poor

Ni, VANCOUVER

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The washroom dark and old, the tower already turning black. The room doesn’t have enough light.
Stayed 1 night in Sep 2023

10/10 Excellent

ya-chien

Stayed 1 night in Sep 2023

8/10 Good

Adita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Yucel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experince, great team, thank you
Stayed 1 night in Sep 2023

8/10 Good

Sonata, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Only negative is the lack of gym equipments.
Stayed 1 night in Aug 2023

10/10 Excellent

Luz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and amenities, food is great at a very reasonable price 😍
Stayed 1 night in Jun 2023

6/10 Okay

omer

Business traveller
Bad matress, ok food, ok cleanliness..
Their mattresses are not comfortable, spa has bug infestation, cockroches was crowling on walls, old and worned out linens was used in spa
Stayed 1 night in Apr 2023

8/10 Good

riaz

Travelled with family and small children
Liked: Amenities
Not a bad hotel, very close to Pamukkale about a 6 min drive. We enjoyed the indoor heated pool which although small meant we could swim despite it being too cold in april to use outdoor pools. The thermal spa in the hotel was nice and a unique experience. We chose this hotel as the location meant we could drive to Pamukkale in a few minutes as the hotels in town opposite were a lot more basic.
Stayed 2 nights in Apr 2023

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Pamukkale. Enjoyed the on-site hot spring pool which is included in the stay.
Stayed 1 night in Mar 2023

4/10 Poor

shanna

Liked: Property conditions & facilities
Disliked: Amenities
So the hotel itself is fine and nice enough. Although the main reason we booked this hotel was for the thermal spa facilities, massages etc.. I have to say I am very disappointed with the spa services but mainly the management. The workers themselves are innocent as they are on contract from Bali and work 28 days a month and honestly they are sweet and very kind. However the woman running the spa is not professional at all. She cheapens the experience and brings down the hotel. Unfortunately she was unable to provide a relaxing environment or service for us..it was all about the money. She changed the price a few times and we had to leave