Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt

4.5 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt

Indoor wedding
On the beach, free beach shuttle, beach umbrellas, beach towels
Andaz, Suite
On the beach, free beach shuttle, beach umbrellas, beach towels
Presidential Suite | Terrace/patio

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Peninsula Papagayo, Nacascolo, Guanacaste, 50104
  • Marina Papagayo
    7 min walk
  • Playa Huevos
    18 min walk
  • Playa Culebra
    8 min drive
  • Liberia (LIR-Daniel Oduber Intl.)
    37 min drive

Room options

Room, 1 King Bed (Partial Bay View)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Penthouse, 3 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 224 sq m
  • Bay view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

Room, 2 Double Beds (Partial Bay View)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Penthouse, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 171 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Villa, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 144 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Double Beds (Forest View)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Forest View)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Bay View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite (Plunge Pool)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Andaz, Suite, Bay View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Andaz, Suite

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Bay View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 52 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
  • 299 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Villa, 1 Bedroom

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Culebra

A luxury stay in Nacascolo awaits you at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt. You'll be 0.6 km (0.4 mi) from Marina Papagayo and 32.2 km (20 mi) from Playa Hermosa. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Rio Bhongo Restaurant, is open for breakfast, lunch and dinner. Chao Pescao Restaurant is the resort's own tapas bar, serving drinks along with dinner. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and marina. 11000 square feet (1022 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a steam room. Each morning full breakfast is available. There's also limited parking, along with the convenience of a free beach shuttle. .In the region of this 4.5-property class Nacascolo resort you'll find Rincón de la Vieja Volcano National Park.

What's nearby

  • Marina Papagayo - 7 min walk - 0.6 km
  • Playa Culebra - 8 min drive - 3.2 km
  • Playa Nacascolo - 13 min drive - 6.4 km
  • Playa Hermosa - 38 min drive - 32.2 km
  • Panamá Beach - 45 min drive - 28.4 km

Getting around

  • Liberia (LIR-Daniel Oduber Intl.) - 37 min drive

Restaurants

  • ‪The Premiere Bar & Lounge - ‬10 min walk
  • ‪Restaurante La Trattoria - ‬14 min walk
  • ‪So Cal Gourmet Food Emporium - ‬14 min walk
  • ‪Market Café - ‬48 min drive
  • ‪Makoko - ‬45 min drive

About this property

Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt

Luxury resort on the beach, with 2 outdoor swimming pools
Some rates at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Enjoy the free beach club on site and umbrellas for a relaxing day at the beach. At Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts.

This 4.5-star Nacascolo resort is smoke free.

  • 153 guestrooms or units
  • 3 levels
  • 7 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 11000 sq ft of conference space
  • 1022 sq. m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt offers 153 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars (stocked with some free items). Rooms open to furnished balconies. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch Smart televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: USD 40 per person
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Andaz Beach House
  • Chao Pescao Restaurant
  • Ostra Seafood Restaurant
  • Rio Bhongo Restaurant

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 7 buildings
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 18 2024 to October 31 2024 (dates subject to change):
  • One of the swimming pools
The property will be renovating from 9 September 2024 to 3 November 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 226 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 12 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 40 per person
  • Pet fee: USD 226 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Andaz Papagayo
Andaz Papagayo Peninsula
Andaz Peninsula
Andaz Peninsula Hotel
Andaz Peninsula Hotel Papagayo
Andaz Peninsula Papagayo
Papagayo Andaz
Andaz Papagayo Resort concept Hyatt
Andaz Resort concept Hyatt
Andaz Papagayo concept Hyatt
ANDAZ COSTA RICA AT PAPAGAYO BY HYATT
Andaz Peninsula Papagayo Resort, Costa Rica, By Hyatt Resort
Andaz Peninsula Papagayo Resort, Costa Rica, By Hyatt Nacascolo
Andaz Costa Rica Resort at Peninsula Papagayo a concept by Hyatt

Frequently asked questions

What is the cancellation policy at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt on 22 Nov 2024 start from AU$954.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

Onsite parking is limited.

Are there any beaches close to Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

Yep, Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt is a short 18-minute walk from Playa Huevos. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find boat tours.

Is there a spa on site at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

Yep, there is an onsite spa at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt have a pool?

Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars. One of the swimming pools will be unavailable from October 18 2024 to October 31 2024 (dates subject to change).

What luxury perks are available at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt.

Is Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt is a hit with families.

Does Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt serve breakfast?

Yeah, full brekkie is available daily.

Is there a free airport shuttle available at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone? The property will be renovating its dining venue from September 9 2024 until November 3 2024 (completion date subject to change).

What time are check-in & check-out at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

There is a golf course next to Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt.

Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 290 out of 379 reviews" "
Rating 8 - Good. 56 out of 379 reviews" "
Rating 6 - Okay. 24 out of 379 reviews" "
Rating 4 - Poor. 5 out of 379 reviews" "
Rating 2 - Terrible. 4 out of 379 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views
Amazing hotel!! Loved the design, the hotel is nestled in the mountain with the most beautiful view of the bay. Service in excellent and food is great. This is one of the best hotels we've ever stayed. We had a great experience and highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

SILVIA, Ensenada

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 4 nights in Jul 2024

10/10 Excellent

Santana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and clean. The staff were friendly and attentive! The views were amazing!
Stayed 4 nights in Jul 2024

10/10 Excellent

Linet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Brad

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We absolutely loved our time here and can’t wait to come back. Food, staff and resort was fantastic!
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how accommodating the resort was with our needs and wants. Since we were there during the rainy season it would have been nice if the pool was heated. It got a bit cold. Overall we very happy. Thank you.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Caring, friendly, and attentive. Everyone had a smile and greeted you with such warmth it was delightful. Really made the experience incredible. Beautiful property overall.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property! We enjoyed the kayaking, snorkeling, swimming and much more!
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and best room ever
Stayed 3 nights in May 2024

4/10 Poor

Silvia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

matt

Stayed 4 nights in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Lawrence, Manhattan Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food, staff, pools and beaches. Only critique is this, the game room isn't up to your resorts standards. Get a decent pool table, a real ping pong table. A card table, a dart board and maybe some TV screens.
Stayed 4 nights in Mar 2024

10/10 Excellent

Veronica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fact the service at the pool was very efficient. We had Kevin a few days and we would order and he brought it quickly. He was terrific. Also loved Meso restaurant. Food and facility was fantastic.
Stayed 6 nights in Mar 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding, food was excellent, weather was perfect, loved the monkeys and iguanas, kayaks, jet skis, pools, consistently available seating, nearby empty beach, and electric bikes. Would have liked more activities (water skiing or tubing, ping pong, billiards outdoors, etc.). Having additional restaurant options would be good.
Stayed 7 nights in Jan 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Karen, Eagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property extremely friendly staff from check in to pool and restaurant service
Stayed 1 night in Jan 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property in a spectacular location. It is great for hikers and walkers, the property is spread out and hilly, and it was really hot. So, be ready for some Sherpa hikes! The staff is very accommodating to shuttle you around on golf carts but then you aren’t enjoying the gorgeous scenery.
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jennie

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property! I would not recommend it for anyone with issues walking however. They do offer golf cart rides which is very nice, but it’s still a lot of up and down. This did not bother us but I could see how others may have issues. The way it’s built into the side of a mountain is quite stunning but keep in mind the hills and stairs. The rooms are decent size and have very nice balconies. Linens and toiletries were very nice as well. The staff was extremely friendly, but not always attentive; maybe it’s cultural? We used the new beach club area which isn’t fully operable yet but we really enjoyed that area and the food was great. The morning breakfast buffet was excellent but the other restaurants for lunch and dinner weren’t anything special. We would recommend this hotel to anyone going to the beautiful Papagayo Peninsula and that cannot afford the Four Seasons.
Stayed 5 nights in Dec 2023

10/10 Excellent

Kris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury but so non-pretentious. Welcoming to all. Incredible staff. Combination of thorough training combines with the right people committed to customer service
Stayed 1 night in Nov 2023

10/10 Excellent

Aditya, San Jose

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023