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Fairmont Chateau Laurier

4.5 star property
Eco-certified Ottawa hotel in Downtown Ottawa with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Fairmont Chateau Laurier

Exterior
Terrace/patio
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service

Explore the area

Map
1 Rideau St, Ottawa, ON, K1N 8S7
  • Rideau Canal
    1 min walk
  • Elgin Street
    1 min walk
  • Rideau Centre
    1 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    21 min drive

Room options

View all photos for Fairmont, Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds (Fairmont Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room, 2 Double Beds (Fairmont Room)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, View (Fairmont Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room, 2 Double Beds, View (Fairmont Room)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Corner

Suite, 2 Double Beds, Corner

Suite, 2 Double Beds, Corner

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 187 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Corner

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Queen Bed, Corner

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 57 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Blackout curtains
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds (Parliament View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Signature Room, 1 King Bed (Parliament View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, View (Parliament View)

View from room

Room, 1 Queen Bed, View (Parliament View)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Blackout curtains
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, View (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View (Parliament View)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
ANDAZ OTTAWA BYWARD MARKET, BY HYATT
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1500)
The price is AU$526
for 1 night
includes taxes & fees
19 Nov - 20 Nov
ANDAZ OTTAWA BYWARD MARKET, BY HYATT

About the area

Ottawa

Fairmont Chateau Laurier places you in the centre of Ottawa, steps from Rideau Canal and within a short 5-minute stroll of Shaw Centre. Highlights at this eco-friendly hotel include 3 restaurants, an indoor swimming pool and a bar/lounge. .The restaurant, Wilfrid's, serves international cuisine and is open for breakfast. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include a gym, Wi-Fi in public areas and spa services. Each morning full breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this Downtown Ottawa hotel include Byward Market Square and University of Ottawa.

What's nearby

  • Shaw Centre - 3 min walk
  • Byward Market Square - 6 min walk
  • Parliament Hill - 6 min walk
  • National Gallery of Canada - 8 min walk
  • University of Ottawa - 8 min walk

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 10 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • ‪Bridgehead - ‬4 min walk
  • ‪Wilfrid's - ‬1 min walk
  • ‪The Shore Club - ‬3 min walk
  • ‪Poulet Rouge - ‬4 min walk

About this property

Fairmont Chateau Laurier

Eco-certified Ottawa hotel in Downtown Ottawa with 3 restaurants
Fairmont Chateau Laurier offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

Business amenities include a business centre and meeting rooms. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Fairmont Chateau Laurier. Parking is available for a fee.

This Ottawa hotel is smoke free.

  • 426 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1912
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Fairmont Chateau Laurier offers 426 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per night)

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (CAD 53 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 39 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • La Terrasse
  • Wilfrid's
  • Zoe's Lounge

Family friendly

  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 39.00 per person
  • Fee for in-room wireless Internet: CAD 15.76 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 15.76 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15.76 per night (rates may vary)
  • Valet parking fee: CAD 53 per day (in/out privileges)
  • Pet fee: CAD 50 per pet, per day
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont Laurier
Chateau Laurier
Chateau Laurier Fairmont
Fairmont Chateau
Fairmont Chateau Laurier
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Chateau Laurier Ottawa
Fairmont Laurier
Laurier
Fairmont Hotel Chateau Laurier
Fairmont Hotel Ottawa
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Ottawa
Fairmont Chateau Laurier Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Fairmont Chateau Laurier?

Fairmont Chateau Laurier offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Chateau Laurier?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont Chateau Laurier on 5 Dec 2024 start from AU$285.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Chateau Laurier?

Yep, Fairmont Chateau Laurier has uncovered valet parking with in/out privileges for CAD 53 per day.

Is there a spa on site at Fairmont Chateau Laurier?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Fairmont Chateau Laurier have a pool?

Fairmont Chateau Laurier has an indoor pool. The pool is open 7:00 AM to 7:30 PM.

What makes Fairmont Chateau Laurier a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fairmont Chateau Laurier.

Is Fairmont Chateau Laurier family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Fairmont Chateau Laurier is a hit with families.

Does Fairmont Chateau Laurier serve breakfast?

Yep, full breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Fairmont Chateau Laurier?

No, Fairmont Chateau Laurier does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Chateau Laurier?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Chateau Laurier?

Check-in begins at 4 PM. Check-out time is noon.

Fairmont Chateau Laurier Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1161 out of 2012 reviews" "
Rating 8 - Good. 436 out of 2012 reviews" "
Rating 6 - Okay. 223 out of 2012 reviews" "
Rating 4 - Poor. 97 out of 2012 reviews" "
Rating 2 - Terrible. 95 out of 2012 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Gulshan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel is beautiful however we had a few issues with our room. For the price that was paid, the stay did not meet our expectations.
Stayed 1 night in Aug 2024

6/10 Okay

Meng, Toronto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

PO YIN

Travelled with family
Liked: Staff & service, amenities
My room is not ready until 5:30pm
Stayed 1 night in Aug 2024

10/10 Excellent

Fen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it but a little disappointed
We always love this place The windows in our room were very small, and the main bar was closed for renovation.
Stayed 1 night in Jul 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia, Thetford Mines

Stayed 1 night in Aug 2024

8/10 Good

FLAVIA

Travelled with partner
Liked: Cleanliness, staff & service
Overpriced compared to other hotels in the area. Air conditioning was very weak (25 degrees) Bathroom was very small, water pressure very low. Parking is valet only at $60 per night. Took 45 minutes to get our car when leaving. Good location, nice to stay in a historic hotel, but once is enough thanks.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay.
Stayed 3 nights in Aug 2024

8/10 Good

Wen

Liked: Staff & service
Very good location, nice service .
Stayed 2 nights in Aug 2024

6/10 Okay

Zamer

Travelled with family and small children
Hôtel is over priced. No parking. Didn’t like the room and customer service. I will never visit this hotel again.
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Georges

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious Hotel and awesome staff. Parking was an issue.
Stayed 1 night in Aug 2024

10/10 Excellent

Gerry, WAHNAPITAE

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great upscale historic hotel. Rooms are high end as expected for a Fairmont property. Overall it was a great stay. Only issue is valet parking at 4pm check in is very long. Over 40 minutes to get to the main entrance to valet park.
Stayed 1 night in Aug 2024

6/10 Okay

George

Travelled with family
Liked: Staff & service, amenities
I have always wanted to stay at the Chateau Laurier, it’s an iconic hotel. This past weekend I finally had the opportunity to do so. Turns out I was disappointed during my stay there. My expectation was that I would experience every bit of the 4.5 star rating the hotel claims to have, I don’t think it measured up to 3.5 stars let alone 4.5. The AC in the room was noisy, the exhaust fan in the washroom barely worked, the carpet in the room was sticky (my son’s white socks turned black in no time after walking on the carpet), the included WiFi was spotty and to top it all off the $53 per day valet parking service was laughable - they warn you upfront that it may take 45 minutes to get your car out of the garage. What 4.5 star, $350 per night hotel does that? As I found out, Chateau Laurier does.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melany

Travelled with partner
Liked: Staff & service, amenities
The hotel is beautiful but the AC in our room was not great and we saw some plates outside rooms that were not cleaned for days.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A majestic, historic, and beautifully designed hotel in the heart of downtown Ottawa, with the best location close to all important sites. The spacious rooms and the extremely professional, helpful, and friendly staff made my stay unforgettable. It will always be a cherished memory.
Stayed 2 nights in Jul 2024

2/10 Terrible

Zhong

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 1 night in Jul 2024

6/10 Okay

jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The property itself is very nice and the rooms are fine. Front staff is helpful but very understaffed, there was constantly a line at the front desk. I was overcharged for the minibar and emailed the hotel twice but the situation was never resolved. I would not recommend staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente place pour rester, prêt de tous les restaurants et centre ville
Stayed 1 night in Jul 2024

10/10 Excellent

Hanan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Had difficulty with EV charging and parking but they reached out and rectified. If you have electrical car it’s not easy to charge and slow chargers.
Stayed 1 night in Jul 2024

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Ottawa.
Stayed 1 night in Jul 2024

6/10 Okay

Mary

Business traveller
Liked: Staff & service, room comfort
Overrated
Always love the Fairmount properties, but this stay was disappointing, had tons of ants in my room which we reported. They need to get rid of the carpet as if felt sticky. TG for slippers. Our door was swollen due to the humidity. Had to use our shoulder to open the door. I swear if you don’t book direct with the hotel you’re getting a crappy room. I feel this in the pass years. Warning valet parking per day is 60.00 per night. What a joke. Then a cab driver accidentally hit me, and head of security Maddy wouldn't give me the cabs information but just his cell number. I told them it was valet parking so they are responsible for my vehicle. It was on their property. Only good thing the cab driver was very sincere, and give me his information.
Stayed 1 night in Aug 2024

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, a great stay at the Chateau Laurier. The staff was amazing and the hotel is in a great location for wandering the beautiful city of Ottawa. Valet parking was painless and we LOVED getting to meet Stewart, the hotel's resident black Lab (and so many other dogs)!
Stayed 2 nights in Jul 2024