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Explorers Hotel

3.0 star property
Lakefront hotel with 5 restaurants and free water park access

Photo gallery for Explorers Hotel

Front of property - evening/night
Billiards
Water park
Children's play area - indoor
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Breakfast included
The current price is AU$409
includes taxes & fees
11 May - 12 May

Explore the area

Map
50 Avenue De La Fosse Des Pressoirs, Magny-le-Hongre, Seine-et-Marne, 77700
  • Val d'Europe
    ā€Ŗ10 min walkā€¬
  • Walt Disney Studios Park
    ā€Ŗ6 min driveā€¬
  • DisneylandĀ® Paris
    ā€Ŗ6 min driveā€¬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ā€Ŗ35 min driveā€¬

Room options

View all photos for Quadruple room, bunkbed, with access to aquapark

Children's theme room

Quadruple room, bunkbed, with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Sealife Suite

Sealife Suite

Sealife Suite

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
2 bedrooms
2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Pirate Suite

Pirate Suite

Pirate Suite

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
2 bedrooms
2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Quadruple room, single beds, with access to aquapark

Quadruple room, single beds, with access to aquapark

Quadruple room, single beds, with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Room for 6, single beds, with access to aquapark

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room for 6, single beds, with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
2 bedrooms
Shower/bath combination
  • 26 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Bunk Bed

View all photos for Princess Suite

Princess Suite

Princess Suite

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
2 bedrooms
2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Standard Double or Twin Room with access to aquapark

Standard Double or Twin Room with access to aquapark

Standard Double or Twin Room with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Candy Suite

Candy Suite

Candy Suite

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
2 bedrooms
2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Crew room 10 people with access to aquapark

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Crew room 10 people with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
3 bedrooms
Shower/bath combination
  • 48 sq m
  • Sleeps 10
  • 2 King Beds, 4 Single Beds and 2 Single Bunk Beds

View all photos for Room for 6, bunk beds, with access to aquapark

Combined shower/bathtub, hair dryer, towels

Room for 6, bunk beds, with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
2 bedrooms
Shower/bath combination
  • 26 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Knight Suite

Knight Suite

Knight Suite

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Pillow-top bed
2 bedrooms
2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

Twin

  • Sleeps 2

Non Refundable Double

  • Sleeps 2

Family Room 5/6 Pax

  • Sleeps 6

Double

  • Sleeps 2

Single

  • Sleeps 1

Family Room 7/10 Pax Non Refundable

  • Sleeps 10

Family Room 5/6Pax With 4 Bunk Beds

  • Sleeps 6

Non Refundable Twin

  • Sleeps 2

Family Room 3/4 Pax With 2 Bunk Beds

  • Sleeps 4

Family Room 3/4 Pax Non Refundable

  • Sleeps 4

Non Refundable Single

  • Sleeps 1

Family Room 7/10 Pax

  • Sleeps 10

Double/Twin

  • Sleeps 2

Family Room 5/6 Pax Non Refundable

  • Sleeps 6

Family Room 3/4 Pax

  • Sleeps 4

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About the area

Magny-le-Hongre

A family-friendly stay in Magny-le-Hongre awaits you at Explorers Hotel. Within a 10-minute stroll you'll find Val d'Europe and Disney Village within a 30-minute walk. Highlights at this eco-friendly hotel include 5 restaurants, a free water park and free continental breakfast. .The buffet restaurant, La Plantation, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the kids' swimming pool, waterslide and pool loungers as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also self parking, along with the convenience of a free theme park shuttle. .With a stay at this 3-property class Magny-le-Hongre hotel, you'll be 2.6 km (1.6 mi) from Golf DisneylandĀ® Paris and 2.7 km (1.7 mi) from DisneylandĀ® Paris.

What's nearby

  • Val d'Europe - 10 min walk - 0.9 km
  • Disney Village - 3 min drive - 2.5 km
  • La VallĆ©e Village - 4 min drive - 3.5 km
  • Walt Disney Studios Park - 6 min drive - 3.7 km
  • DisneylandĀ® Paris - 6 min drive - 3.7 km

Getting around

  • Marne-la-Vallee (XED-Disneyland Paris Train Station) - 3 min drive
  • Marne la VallĆ©e-Chessy RER Station - 6 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 35 min drive

Restaurants

  • ā€ŖStarbucks - ā€¬3 min drive
  • ā€ŖSports Bar - ā€¬5 min drive
  • ā€ŖEarl of Sandwich - ā€¬3 min drive
  • ā€ŖSkyline Bar - ā€¬3 min drive
  • ā€ŖYacht Club - ā€¬3 min drive

About this property

Explorers Hotel

Lakefront hotel with 5 restaurants and free water park access
Explorers Hotel offers its guests a complimentary water park, a waterslide, and a children's pool. There are 5 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Explorers Hotel. Parking is available for a fee.

This 3-star Magny-le-Hongre hotel is smoke free.

  • 390 guestrooms or units
  • 7 levels
  • 5 dining venues
  • Built in 2003
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Explorers Hotel offers 390 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 81-cm flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free theme park shuttle
  • Uncovered parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bagel Island
  • Captains Library
  • La Plantation
  • Marcos Pizza
  • Point Gourmand

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Playground
  • Pool
  • Shopping
  • Stereo
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Free water park access
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the full amount of the reservation prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 23 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disneyland Paris Explorers
Disneyland Paris Explorers Hotel
Explorers Disneyland Paris
Explorers Disneyland Paris Magny-le-Hongre
Explorers Hotel
Explorers Hotel Disneyland Paris
Explorers Hotel Disneyland Paris Magny-le-Hongre
Hotel Explorers
Hotel Explorers Disneyland Paris
Explorers Hotel Magny-Le-Hongre, France - Marne-La-Vallee
Explorers Hotel DisneylandĀ® Paris
Explorers DisneylandĀ® Paris
Explorers Hotel Hotel
Explorers Hotel Magny-le-Hongre
Explorers Hotel Marne la VallƩe
Explorers Hotel Hotel Magny-le-Hongre

Frequently asked questions

What is the cancellation policy at Explorers Hotel?

Explorers Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Explorers Hotel?

As of 10 Apr 2025, prices found for a 1-night stay for 2 adults at Explorers Hotel on 11 May 2025 start from AU$389.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Explorers Hotel?

Yep, Explorers Hotel has an uncovered self car park for EUR 17 per day.

Are there any beaches close to Explorers Hotel?

The closest beach to Explorers Hotel is Plage Sud (7 km).

Does Explorers Hotel have a pool?

Yep, and guests love it! Explorers Hotel has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool will be unavailable from January 12 2026 to January 23 2026 (dates subject to change).

Does Explorers Hotel have a waterslide?

Yep, this property has a waterslide!

What makes Explorers Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Explorers Hotel.

Is Explorers Hotel family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Explorers Hotel is a hit with families.

Does Explorers Hotel serve breakfast?

Yep, guests enjoy the free continental brekkie here! It's the ideal place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Explorers Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Explorers Hotel?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Explorers Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Explorers Hotel?

No, pets are not allowed.

Explorers Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1017 reviews
Rating 8 - Good. 314 out of 1017 reviews
Rating 6 - Okay. 178 out of 1017 reviews
Rating 4 - Poor. 72 out of 1017 reviews
Rating 2 - Terrible. 59 out of 1017 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Very happy with hotel and would recommend for any family visiting euro disney
Stayed 4 nights in Jan 2025

8/10 Good

Tsotsora

Liked: Staff & service, property conditions & facilities
Es war ein gutes Hotel mit freundlichen Personal. FĆ¼r uns hat es gereicht und die kinder waren zufrieden.
Stayed 4 nights in Jan 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to Disney.
We enjoyed our stay. The room was clean and the beds were comfortable.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Decent hotel
Good hotel for its purpose of not being in much being out at the parks. Itā€™s definitely in need of a facelift and the food options could be stronger. The shop is filthy unfortunately.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good access to Disney
Stayed 5 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Shocking hotel overall . Walkways are a mess on way to rooms , swimming pool closes at 4.45pm untill 6pm absolutely pointless , Evening buffet is far to expensive considering the foods cold and plates are tiny , same with breakfast basically just 100s of croissants and tiny tea plates
Stayed 2 nights in Dec 2024

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great second stay
Great hotel and our second stay the kids love the pool and the slides and the arcade is a good way to keep them entertained for a bit
Stayed 4 nights in Dec 2024

6/10 Okay

Lee

Travelled with family
Liked: Staff & service
Room wasnā€™t very clean. Very noisy all night. Swimming was good. No staff in soft play.
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel, lots for the kids to do and very easy to get to Disneyland Paris.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, 3rd stay & will definitely be back. Child friendly hotel & clean rooms & areas in hotel. Pool was great only downside would be the water is so cold. My son still loved it though. Would highly recommend it to friends & family šŸ˜€
Stayed 4 nights in Dec 2024

2/10 Terrible

Martha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I have stayed in many Disney / partner hotels. But this was really disgusting. The whole place smelt really strongly of cigarettes. It was dirty. The toilets were grim. They smelt like theyā€™d never been cleaned and they were really badly stained. The disabled toilet seat was broken and had sharp bits sticking out. The breakfast was like watching a bunch of greedy hungry hyenas. All the British people shoving croissants and bread in their handbags. And then we wonder why the French hate English people. You get charged ā‚¬17 a day for parking and the shuttle service is dangerous. The good bits - the theming is good and this is presumably what sells it. The staff on the front desk were friendly. Thereā€™s a good range of activities for kids with the swimming pool, soft play and all of the bars and food spots. Still wouldnā€™t recommend it to anyone though. It needs to do a lot of work to bring it up to acceptable standards.
Stayed 1 night in Dec 2024

10/10 Excellent

Majella

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Paula

Stayed 3 nights in Nov 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sami

Travelled with family
Disliked: Staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Dec 2024

6/10 Okay

Fadilah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have more dining options. Hot breakfast should include in room rate instead of just cold breakfast
Stayed 4 nights in Nov 2024

10/10 Excellent

Alma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff throughout, rooms are sizeable, good shower, hot water, clean towels, comfortable beds. Breakfast was the usual continental, hot food available at cost. The evening buffet was good value with reasonable selection. The pool with slides and pirate boat was great fun, as is soft play. Shuttle to Disney is frequent though packed. Handy for a shopping trip to Valā€™d Europe. Taxis seem to be flat fare so try uber, half the cost.
Stayed 3 nights in Nov 2024

6/10 Okay

Lolita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Big thank you to the reception staff named Marcel,he was so kind and accommodating. The hotel is good,specially the hotel room were we stayed it feels home,but the aquapark is not really a child friendly type..itā€™s not for under 3 years old..The pool is not warm too.
Stayed 5 nights in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 5 nights in Aug 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good all around
Stayed 3 nights in Nov 2024

8/10 Good

Caroline

Travelled with family
Liked: Staff & service
Location au top pour aller Ć  Disney, navettes rĆ©guliĆØres. Super effort autour d'Halloween pour les grands et les petits, buffet de qualitĆ©. Malheureusement la chambre donnait sur le cĆ“tĆ© intĆ©rieur trĆØs bruyant, passages sans le couloir Ć  rĆ©pĆ©tition trĆØs bruyant. Literie et moquette pas au top.
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay all very straightforward easy check in took 2 mins. Continental breakfast was basic but set us up for the day. Shuttles on time and great location. Great stay had by all the kids had a ball and we were able to sit by the scallywags playground at nite and chill after the long days at the parks while the kids played.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not let the negative reviews put you off. We arrived on a Monday evening, check in was quick and staff super friendly and helpful. A staff member had a tricky family to the left of us who didn't seem to listen or understand the reception staff and he kindly suggested "I'll show you"...what more do you need. Rooms are a little tired and could do with a redecoration however it was clean and plenty big enough for 2 adults and 3 children with various sleeping options. We had a fridge and kettle too. We went immediately to Disney village for food and a look and came back for a swim 9pm-10pm. The outside area could do with better lighting, coming off the shuttle, it's very dark, don't think there's a single working light. Swimming was fab...although a little cold for me. We had continental breakfast each morning. Had lovely chats with staff seeing how they were. Yes, its chaotic....that's all down to the behaviour of the other guests. We didn't bother with hot option, we don't eat a hot breakfast everyday at home, so yogurt, toast and fruit is fine for me. Kids got stuck into the various cereals and mountains of croissants and pain aux chocolat. We did take some as snacks for the park too. Shuttle bus was fine too. Got to the park or train each morning between 9-10am, got on first time no issue. Be polite, help others out. Same on the way back. Hotel was being cleaned constantly, always someone with a vacuum, cloth or mop. Fab amenities will happily return.
Stayed 5 nights in Oct 2024

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2024