See all properties
Save

Explorers Hotel

3.0 star property
Lakefront hotel with 5 restaurants and free water park access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Explorers Hotel

Front of property - evening/night
Water park
Lobby
Standard Double or Twin Room with access to aquapark
Staircase

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
50 Avenue De La Fosse Des Pressoirs, Magny-le-Hongre, Seine-et-Marne, 77700
  • Val d'Europe
    10 min walk
  • Disney Village
    3 min drive
  • Golf Disneyland® Paris
    4 min drive
  • Paris (CDG-Roissy-Charles de Gaulle)
    35 min drive

Room options

View all photos for Quadruple room, bunkbed, with access to aquapark

Children's theme room

Quadruple room, bunkbed, with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Ceiling fan
Hairdryer
Shower/bath combination
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Sealife Suite

Sealife Suite

Sealife Suite

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Ceiling fan
Pillow-top bed
Shower/bath combination
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Pirate Suite

Pirate Suite

Pirate Suite

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Ceiling fan
Pillow-top bed
Shower/bath combination
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Quadruple room, single beds, with access to aquapark

Quadruple room, single beds, with access to aquapark

Quadruple room, single beds, with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Ceiling fan
Hairdryer
Shower/bath combination
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Room for 6, single beds, with access to aquapark

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room for 6, single beds, with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Ceiling fan
Pillow-top bed
Hairdryer
  • 26 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Bunk Bed

View all photos for Princess Suite

Princess Suite

Princess Suite

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Ceiling fan
Pillow-top bed
Shower/bath combination
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Standard Double or Twin Room with access to aquapark

Standard Double or Twin Room with access to aquapark

Standard Double or Twin Room with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Ceiling fan
Hairdryer
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Candy Suite

Candy Suite

Candy Suite

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Ceiling fan
Pillow-top bed
Shower/bath combination
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Crew room 10 people with access to aquapark

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Crew room 10 people with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
3 bedrooms
Ceiling fan
Pillow-top bed
Hairdryer
  • 48 sq m
  • Sleeps 10
  • 2 King Beds, 4 Single Beds and 2 Single Bunk Beds

View all photos for Room for 6, bunk beds, with access to aquapark

Combined shower/bathtub, hair dryer, towels

Room for 6, bunk beds, with access to aquapark

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Ceiling fan
Pillow-top bed
Hairdryer
  • 26 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Knight Suite

Knight Suite

Knight Suite

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Ceiling fan
Pillow-top bed
Shower/bath combination
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

Twin

  • Sleeps 2

Non Refundable Double

  • Sleeps 2

Family Room 5/6 Pax

  • Sleeps 6

Double

  • Sleeps 2

Single

  • Sleeps 1

Family Room 7/10 Pax Non Refundable

  • Sleeps 10

Family Room 5/6Pax With 4 Bunk Beds

  • Sleeps 6

Non Refundable Twin

  • Sleeps 2

Family Room 3/4 Pax With 2 Bunk Beds

  • Sleeps 4

Family Room 3/4 Pax Non Refundable

  • Sleeps 4

Non Refundable Single

  • Sleeps 1

Family Room 7/10 Pax

  • Sleeps 10

Double/Twin

  • Sleeps 2

Family Room 5/6 Pax Non Refundable

  • Sleeps 6

Family Room 3/4 Pax

  • Sleeps 4

About the area

Magny-le-Hongre

A family-friendly stay in Magny-le-Hongre awaits you at Explorers Hotel. Within a 10-minute stroll you'll find Val d'Europe and Disney Village within a 30-minute walk. Highlights at this eco-friendly hotel include 5 restaurants, a free water park and free continental breakfast. .The buffet restaurant, La Plantation, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the kids' swimming pool, waterslide and pool loungers as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also self parking, along with the convenience of a free theme park shuttle. .With a stay at this 3-property class Magny-le-Hongre hotel, you'll be 2.6 km (1.6 mi) from Golf Disneyland® Paris and 2.7 km (1.7 mi) from Disneyland® Paris.

What's nearby

  • Val d'Europe - 10 min walk - 0.9 km
  • Disney Village - 3 min drive - 2.5 km
  • La Vallée Village - 4 min drive - 3.5 km
  • Walt Disney Studios Park - 6 min drive - 3.7 km
  • Disneyland® Paris - 6 min drive - 3.7 km

Getting around

  • Marne-la-Vallee (XED-Disneyland Paris Train Station) - 3 min drive
  • Marne la Vallée-Chessy RER Station - 6 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 35 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Sports Bar - ‬5 min drive
  • ‪Earl of Sandwich - ‬3 min drive
  • ‪Skyline Bar - ‬3 min drive
  • ‪Yacht Club - ‬3 min drive

About this property

Explorers Hotel

Lakefront hotel with 5 restaurants and free water park access
Explorers Hotel offers its guests a complimentary water park, a waterslide, and a children's pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Explorers Hotel. Parking is available for a fee.

This 3-star Magny-le-Hongre hotel is smoke free.

  • 390 guestrooms or units
  • 7 levels
  • 5 dining venues
  • Built in 2003
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Explorers Hotel offers 390 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 81-cm flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free theme park shuttle
  • Uncovered parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bagel Island
  • Captains Library
  • La Plantation
  • Marcos Pizza
  • Point Gourmand

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Free water park access
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the full amount of the reservation prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The property will be renovating from 13 January 2025 to 24 January 2025 (completion date subject to change). The following areas are affected:
  • Water park
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disneyland Paris Explorers
Disneyland Paris Explorers Hotel
Explorers Disneyland Paris
Explorers Disneyland Paris Magny-le-Hongre
Explorers Hotel
Explorers Hotel Disneyland Paris
Explorers Hotel Disneyland Paris Magny-le-Hongre
Hotel Explorers
Hotel Explorers Disneyland Paris
Explorers Hotel Magny-Le-Hongre, France - Marne-La-Vallee
Explorers Hotel Disneyland® Paris
Explorers Disneyland® Paris
Explorers Hotel Hotel
Explorers Hotel Magny-le-Hongre
Explorers Hotel Marne la Vallée
Explorers Hotel Hotel Magny-le-Hongre

Frequently asked questions

What is the cancellation policy at Explorers Hotel?

Explorers Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Explorers Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Explorers Hotel on 9 Dec 2024 start from AU$296.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Explorers Hotel?

Yep, Explorers Hotel has an uncovered self car park for EUR 17 per day.

Are there any beaches close to Explorers Hotel?

The closest beach to Explorers Hotel is Plage Sud (7 km).

Does Explorers Hotel have a pool?

Yep, and guests love it! Explorers Hotel has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Explorers Hotel have a waterslide?

Yep, this property has a waterslide!

What makes Explorers Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Explorers Hotel.

Is Explorers Hotel family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Explorers Hotel is a hit with families.

Does Explorers Hotel serve breakfast?

Yep, guests enjoy the free continental brekkie here! It's the ideal place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Explorers Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Explorers Hotel?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Explorers Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Explorers Hotel?

No, pets are not allowed.

Explorers Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 393 out of 1012 reviews" "
Rating 8 - Good. 327 out of 1012 reviews" "
Rating 6 - Okay. 171 out of 1012 reviews" "
Rating 4 - Poor. 68 out of 1012 reviews" "
Rating 2 - Terrible. 53 out of 1012 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Liked: Staff & service, property conditions & facilities
Loved the stay
Stayed 4 nights in Aug 2024

6/10 Okay

Jenny

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel room was very spacious which was great for a family of five and was clean. Didn’t see any where on site when booking that parking is now €17 in fact when I clicked about parking on hotels app it came up with a customers review saying great parking and free. The paying for parking would probably put me off staying again as with parking added made it similar price as Santa Fe.
Stayed 1 night in Aug 2024

6/10 Okay

Duncan

Liked: Cleanliness, staff & service
The hotel is in perfect location for Disneyland and also pits on a shuttle bus. The rooms are getting dated now and smell a little musky, but they do the job as a base. Bad news is the price that we had to pay for parking the car..... we had to pay 17.5 euros for each day, it would've been nice to have known this before we booked this hotel, as we mmay have chosen another ? and then the tourist tax on top in total gave well over 100 euros on top of the high charge for the room.
Stayed 3 nights in Aug 2024

4/10 Poor

Eleanor

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have stayed at this hotel 3 times in the last 3 years. This year we turned up to be charged 54 euros extra to park our car there. This is something we have never had to pay before and we not told about! You pay enough to stay at the hotel without having to account for 17 euros per night extra to park your car. I also requested a cot as we had a 6 month old baby with us. They responded with ok However when we turned up to our room there was no cot provided. Luckily we brought our own travel cot with us. The hotel is very dated and has not been updated in 3 years. The showers are not good at all you can barely wash in them and they aren’t the most clean. The pool and facilities for the children are good but they need to consider the rooms they are providing. The majority of staff were friendly and helpful. It is a shame as we have always enjoyed staying in this hotel but likely the next time we come we will be looking elsewhere and not likely to return.
Stayed 3 nights in Aug 2024

2/10 Terrible

Sammyjoe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Krystina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Whilst the prime facilities are well kept, they ARE open very late. IE: there can be noise from the park and pool until 11pm. In addition, the pool area would benefit from improved cleanliness. The room we stayed in had damaged wardrobes, one room light that did not work, and no drinks making facilities. Since we only needed the room for 1 night, we accepted it but a cuppa after Disneyland would have been a blessing! In addition, the included breakfast was not great quality - if we visit again, we will upgrade.
Stayed 1 night in Jul 2024

10/10 Excellent

Funmilayo

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the fact that the swimming 🏊‍♀️ pool closed at 11pm gives you time to swim after a long day out and what i don't like if no AC in some room and makes it too suffy
Stayed 6 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Explorers
Absolutely amazing stay!!!! We had a ball, the room was fabulous, great layout for us as 2 adults & 1 child. Pool is out of this world, you could have a holiday in this hotel alone nevermind visiting Disney! Free shuttle bus ran to the parks very frequently although we actually used bolt / Uber to get back at night (9 euro) as it was easier & faster. Check in was brilliant, Cyril on reception was amazing, gave us all the info we needed, chatted away while booking us in and gave us lots of advice. Great ambassador for Explorers. Food was good, we had breakfast each day off the buffet, there was enough choice for a good start to the day. We ate dinner in the resto on 1st night, again a buffet but I thought it was a bit overpriced for children, especially as our wee lady is a picky eater, perhaps an actual children's menu would be a better idea? We ate from the pizza resto thé 2nd night & it was lovely, not overpriced and pizzas were cooked fresh to order. All in all a fabulous stay and we'll definitely return!
Stayed 2 nights in Jul 2024

6/10 Okay

Zac

Travelled with family
Disliked: Room comfort
Needs improvement
The hotel facilities are brilliant for families, however, the pool had no lifeguard and kids were every where unattended. Kids coming flying out of the water slides knocking into other kids near by, dangerous! Breakfast is plain but comes free with the price so can’t complain in that respect. The room is small but has what is needed. The beds are awful, actually could cry with the back pain they’ve caused us as a family. The bunk beds were awful and kids kept complaining of it being so hard to sleep on. The fan made noises constantly like an alarm, but needed it on as the hotel doesn’t offer air con, windows are dangerous as they have no safety latch for kids. They open extremely wide and we were on the third floor with kids, so couldn’t leave it open. Shower very slow and powerless. Overall, if the rooms were to be upgraded and beds were comfortable then we would stay again as the hotel offers so much fun for families.
Stayed 4 nights in Aug 2024

6/10 Okay

donna

Travelled with family
Stayed 4 nights in Aug 2024

6/10 Okay

Joanne

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The children loves the outdoor activities, breakfast was cold , however there was a nice gentleman at Kitchen, his name his Akeem, his hospitality was top notched. I hope the hotel can do better to put Air conditioning unit in the rooms, or fix the fans that had just one unit Systems, portable fans were not helpful and no fridge and iron in the room. These are basic needs for the hotel. I should not need to ask and have my passport taken away for asking for an iron. That is a shame
Stayed 5 nights in Aug 2024

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and ease of hopper bus. The facilities for the kids are great such as the pool and soft play. Breakfast is chaotic but serves a purpose. Food options in the evening are limited but the pizzas are good.
Stayed 2 nights in Aug 2024

4/10 Poor

Rachael

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was like a Sauna make my child sick due to lack of air in our room also the pool was absolutely filthy as were the changing facilities. Top top all this off my son accidently picked up A pancake at breakfast (not included in the bed and breakfast) and a member of staff took the pancake out of my 6 year olds mouth!! He suffers with behaviour problems and this made him cry for hours!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Aderonke

Travelled with family
Liked: Cleanliness, staff & service
I like the staffing level especially Akeem in the kitchen department his very hard working and patient person, he loves his job and while I was complaining about the breakfast he overheard me and he said all good things about Explorers hotel which makes me happy. Things I don’t like about the hotel are , in here is no air conditioning and the breakfast is too dry
Stayed 5 nights in Aug 2024

6/10 Okay

dean

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Overall it was ok but need good renovation, the pool is not supervised and not only do large famikies take over due to no supervision but it gets quite dangerous. My 10 year old came down slide and young boy decided to walk passed the bottom despite me shouting warning, dont know if i picked bad time to go but in the room you can hear other doors slamming shut at all hours so if they are awake your awake, very little consideration from other families, thats not really the hotels fault but doors could shut slower, apart from that the hotel was ok otherwise but i wouldnt recommended for kids 10 or over as its very popular with the very young children, the reception staff and staff on swimming pool deskcounter were very helpful!
Stayed 1 night in Jul 2024

6/10 Okay

Sally

Travelled with family
New changes = no more visits
We have stayed here 4 times over the years but so many little changes has meant this will be the last time. You now have to pay €17 per day for parking which could easily be comped for genuine hotel guests. They are now charging for hot bfst options at €10 pppd, they have removed the mini fridges for goodness knows what reason? Additionally this is the first time we’ve stayed mid summer and there is NO air conditioning! This is madness and makes for an uncomfortable sleep for all. Nothing new has been added to ease in these new changes so it will be a big NO next time and we’ll go elsewhere.
Stayed 3 nights in Aug 2024

6/10 Okay

Olga

Disliked: Property conditions & facilities, room comfort
No AC, no water refill station, no ice machine, extremely hot inside the room.
Stayed 4 nights in Aug 2024

4/10 Poor

Sumaira

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Lai Man Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If having Mini refrigerator is perfect.
Stayed 4 nights in Aug 2024

8/10 Good

Addisalem dires

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool & the soft play area are brilliant for kids. All amenities for kids there are very good.Shuffle to Disneyland was a plus.
Stayed 4 nights in Jul 2024

6/10 Okay

Holly

Travelled with family
Liked: Room comfort
Disliked: Staff & service
The good and bad
Overall this is a great olace to stay for families. There are so many activities for the kids to do including the pool, outdoor playground, and acrade. There are three restaurants on site but not much for picky toddlers to eat. They can help you get tickets for Disneyland Paris which saves you some time. The room was a bit dirty as there were cobwebs on the ceiling and mold/mildew around the corners of the tub. They also seemed to have very little staff working at the front desk. Every time we went up there was 1 or 2 people workong to service about 10 families in line. So overall our stay was just okay. Would probably go again but not recommend to others.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024