6/10 Okay
Kyle
Travelled with partner
6 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautifully decorated and has a vintage feel. Great location with a short walk to the Champs Elysees and subway station.
Extremely disappointed that the property does not offer any services for special occasions. I had notified well in advance that our stay in Paris was for an engagement proposal and enquired about whether any special services would be available (e.g. room decoration); but I was told this was unavailable and we’d be offered a glass of champagne each. This was never received.
It’s also rather insulting to be offered a glass of champagne as a gold VIP hotel customer, when one of the ‘perks’ was supposed to be a whole bottle. Again - never received.
Coupling this with no room upgrade being provided, and the room we were give stinking of cigarette smoke; it wasn’t the most romantic or pleasant stay. The hotel did utilise an air purifier whilst the cleaning team worked in the room, which helped but did not solve the issue.
Overall - a lovely decorated hotel in a great location, but no VIP or decent service.
Kyle
Stayed 2 nights in Dec 2024