Ratings based on 843 Verified Reviews

Real reviews from guests who’ve stayed
3.4 out of 5
77% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.0 Room comfort
3.0 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 25 Jan. 2020 on Hotels
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 6 Jan. 2020 on Hotels
4 out of 5
by A verified traveller

Posted 14 Dec. 2019 on Hotels
the room is okay. could be cleaner. good breakfast. Staff was exellent. really friendly and helpfull.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 11 Dec. 2019 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 23 Oct. 2019 on Expedia
3 out of 5
by A verified traveller

Posted 30 Sep. 2019 on Expedia
Courtesy of staff members was great . Good breakfast
Comment from Hotel Management
30 Sep. 2019 by Juba, Hotel Management
thank you for your compliment and your visit.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 24 Aug. 2019 on Hotels
4 out of 5
by A verified traveller

Etoile

Posted 22 Jul. 2019 on Hotels
It’s not to the level of an American hotel, but it is acceptable! Difficulty with the size of the room, I unfortunately tripped on a leg of a chair in front of the bed, it was narrow, and I still feel some pain! This I believe was a handicapped room, but there were minimal grips and slip free matting in the shower and the sink was nice, but no room for you toothpaste and brush! Saw two other rooms, suitcases had to be opened on the bed for lack of space, our room on the ground floor was comfortable temp wise but the upstairs rooms were noisy in the 100 building and hot as there was no air conditioning! These rooms would be okay in other seasons! The staff made up for the minor problems! They were very helpful and pleasant, sort of makes up for some of the lack of convenience! Hotel is a short walk around the corner to some nice markets and restaurants, not too far to the metro, if you don’t have difficulty walking, but I survived. Next time I will have a motor scooter with me, a folding one would be quite helpful getting arouNd!
3 out of 5
by A verified traveller

Thanks to Staff!

Posted 8 Jul. 2019 on Hotels
Friend left his wallet in cab😠, beginning all-night goose-chase; success! 😐 Hotel staff VERY helpful. No fault of the hotel, but no sleep.
2 out of 5
by A verified traveller

Tired and risk of theft

Posted 16 Jun. 2019 on Hotels
The hotel is very tired indeed. The rooms are tiny and in serious need of redecoration and the bathrooms were no better. The breakfast was so disappointing that we stopped going after the first couple of days. To add insult to injury we had clothing and a substantial amount of money stolen from one of our rooms. When we spoke to the hotel about this they just refused to acknowledge that anything had happened. Needless to say we will not be returning.