4/10 Poor
Autumn
Travelled with family
26 Sept 2024
Disliked: Cleanliness, property conditions & facilities
First, our flight was delayed. We landed at 645 and I could not call to let them know we were not going to make the 7 pm deadline for check in…. What they fail to tell you is the front desk/office people leave at 7 pm! Someone called us from the front desk asked for my email and said she was going to send an email with instructions on how to get in and they would see us in the morning. I said please wait we are 30 minutes away., The neighborhood is on a bad area (my fault for not researching a bit better) our uber driver was amazing. As she went out of her way to contact someone when we got there so that we could check in, she even took out bags to our run and showed us where to go. The building smells like roach spray. There were stains all over the carpet in the hallways. The breakfast consisted of cereal and a basket of fruit. Then there smelled like something was on fire in the breakfast room (weird because there are NO HOT foods). Our room was infested with ants. The metal bar that holds the shower head was coming out of the wall. There are no safety handles for getting in and out of the shower. I would not recommend this place at all!!
Autumn
Stayed 3 nights in Sep 2024