JW Marriott Bucharest Grand Hotel

5.0 star property
Luxury hotel connected to the convention centre in Sector 5 with 6 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Bucharest Grand Hotel

Terrace/patio
6 restaurants, breakfast, lunch, dinner served; international cuisine
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Point of interest
49-inch plasma TV with satellite channels, TV

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
The price is AU$215
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
Calea 13 Septembrie 90, Bucharest, 050726
  • Casino at JW Marriott Bucharest Grand Hotel
    1 min walk
  • Palace of the Parliament
    15 min walk
  • Romanian National Opera
    15 min walk
  • Bucharest (BBU-Aurel Vlaicu)
    26 min drive

Room options

Executive Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 37 sq m
  • Canal view
  • Sleeps 2
  • 2 Double Beds

Grand Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Sofa bed
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Business Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 120 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Grand Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 150 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Suite, 2 Bedrooms (Executive Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 120 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Bucharest

You'll be connected to the convention centre at JW Marriott Bucharest Grand Hotel, and within just a 15-minute stroll of Izvor Park and National Museum of Contemporary Art. Highlights at this luxury hotel include 6 restaurants, 2 coffee shops/cafes and a casino. .A day of pampering can include massages and facials along with aromatherapy and mani/pedis. The steakhouse, JW Steakhouse, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Pavilion Lounge is the hotel's own cocktail bar. Enjoy the indoor swimming pool, gym and Hot tub as well as access to free bike hire. 21528 square feet (2000 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find a snack bar/deli and laundry facilities. Full breakfast is available daily between 6:30 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Sector 5 hotel include Eroilor Park and Palace of the Parliament.

What's nearby

  • Casino at JW Marriott Bucharest Grand Hotel - 1 min walk - 0.1 km
  • Palace of the Parliament - 15 min walk - 1.3 km
  • Cismigiu Garden - 3 min drive - 2.0 km
  • Piata Unirii - 3 min drive - 2.3 km
  • Romanian Athenaeum - 5 min drive - 3.9 km

Getting around

  • Lujerului - 11 min drive
  • Polizu - 12 min drive
  • Bucharest (OTP-Henri Coanda Intl.) - 32 min drive

Restaurants

  • ‪Chicken Staff - ‬1 min walk
  • ‪JW Executive Lounge - ‬1 min walk
  • ‪Snatch Pub - ‬11 min walk
  • ‪Ivan Pescar & Scrumbia Bar - ‬12 min walk
  • ‪Second Cup - ‬15 min walk

About this property

JW Marriott Bucharest Grand Hotel

Luxury hotel connected to the convention centre in Sector 5 with 6 restaurants
As a guest of JW Marriott Bucharest Grand Hotel, you'll find an indoor pool, Access to hot tub, a fitness centre, and complimentary bicycles. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. A casino, spa services, and a terrace are also featured at the luxury JW Marriott Bucharest Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Bucharest hotel is smoke free.

  • 402 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 coffee shops
  • Conference rooms
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Built in 2000
  • Casino
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
JW Marriott Bucharest Grand Hotel offers 402 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets. A pillow menu is available. 49-inch plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Romanian

Property amenities

Internet

  • Available in all rooms: WiFi (RON 45 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Parking on site (RON 100 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: RON 145 per person
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Champions
  • Cucina
  • JW Steakhouse
  • Pavilion Lounge
  • Vienna Lounge

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21,528 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the executive lounge.

Access methods

Staffed front desk

Pets

  • Pets: RON 85.00 per pet (varies based on length of stay), plus a one-time cleaning fee of RON 150 and a deposit of RON 105.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: RON 300 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately RON 145 per person
  • Fee for in-room wireless Internet: RON 45.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: RON 220 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: RON 100 per day
  • Pet deposit: RON 105.00 per stay
  • Pet fee: RON 85.00 per pet (varies based on length of stay) plus a one-off RON150 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bucharest Grand Hotel
Hotel JW Marriott Bucharest Grand
JW Marriott Bucharest Grand
JW Marriott Bucharest Grand Hotel
Bucharest Marriott
Jw Marriott Bucharest
Marriott Bucharest Grand Hotel
JW Marriott Grand Hotel
JW Marriott Grand
Jw Marriott Bucharest Grand
JW Marriott Bucharest Grand Hotel Hotel
JW Marriott Bucharest Grand Hotel Bucharest
JW Marriott Bucharest Grand Hotel Hotel Bucharest

Frequently asked questions

What is the cancellation policy at JW Marriott Bucharest Grand Hotel?

JW Marriott Bucharest Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Bucharest Grand Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Bucharest Grand Hotel on 1 Dec 2024 start from AU$214.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Bucharest Grand Hotel?

Yep, JW Marriott Bucharest Grand Hotel has a self car park for RON 100 per day. Onsite parking is limited.

Is there a spa on site at JW Marriott Bucharest Grand Hotel?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does JW Marriott Bucharest Grand Hotel have a pool?

JW Marriott Bucharest Grand Hotel has an indoor pool.

What luxury perks are available at JW Marriott Bucharest Grand Hotel?

JW Marriott Bucharest Grand Hotel features an indoor pool, 1 hot tub and 6 restaurants.

Is JW Marriott Bucharest Grand Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Bucharest Grand Hotel is a hit with families.

Does JW Marriott Bucharest Grand Hotel serve breakfast?

Sure does, full brekkie is offered daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at JW Marriott Bucharest Grand Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at JW Marriott Bucharest Grand Hotel?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Bucharest Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

JW Marriott Bucharest Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 495 out of 748 reviews" "
Rating 8 - Good. 163 out of 748 reviews" "
Rating 6 - Okay. 52 out of 748 reviews" "
Rating 4 - Poor. 20 out of 748 reviews" "
Rating 2 - Terrible. 18 out of 748 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beautiful hotel! Has everything you need for a comfortable luxurious stay
Stayed 1 night in Aug 2024

10/10 Excellent

Lian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

livnat, Herzeliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a huge suite with 2 bedrooms and a living room. The suite is stunning. Excellent and varied breakfast. There are 3 restaurants in the hotel, although they are expensive, but the food is delicious. We also enjoyed the pool and jacuzzi. A huge and stunning hotel. The staff responds to every request. Highly recommended.
Stayed 6 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Aug 2024

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel!
Beautiful property and good service. Food was very good as well. Location was not in the most touristy part of the city which was fine for us.
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, classy hotel
J.W. Marriott is the best hotel in Romania i have ever stayed at. Everything about it is wonderful. Beautiful rooms. Professional staff. Great dining. Convenient location. I look forward to staying there again soon.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Marriott was everything I expected it to be, extremely comfortable, great facilities and wonderful staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ziad

Stayed 2 nights in Jun 2024

10/10 Excellent

Ahuva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Ziad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jan

Stayed 2 nights in Jun 2024

10/10 Excellent

semi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel will visit again
Stayed 1 night in Mar 2024

10/10 Excellent

hedva, las vegas

Stayed 2 nights in May 2024

10/10 Excellent

Lekha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and spacious rooms Staff very helpful Location very good. Taxi and Bolt available very easily for travel. Pillows so soft it goes flat
Stayed 4 nights in May 2024

10/10 Excellent

Sherrilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms and convenient location
Well located and very comfortable with large rooms and outstanding restaurants. Excellent breakfast! Friendly, knowledgeable staff. Conveniently located. Highly recommend.
Stayed 2 nights in May 2024

10/10 Excellent

roi

Stayed 4 nights in Apr 2024

10/10 Excellent

For Wai

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and the hotel is clean
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, staff very helpful and considerate. Bit of a walk to the old town, about 30 min with a decent pace
Stayed 2 nights in May 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Ben

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of space, comfort and helpful staff…
Great hotel! I stayed in the Senator one bedroom suite and it was felt luxurious. Good spacious lounge area with huge desk, huge bathroom and a very large bedroom! Staff were friendly and polite throughout and as a suite guest the executive lounge was a great perk to have with breakfast, dinner nibbles and a complimentary bar from 17:00!
Stayed 3 nights in Apr 2024

4/10 Poor

Andy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
To be honest, I was kinda disappointed. I’ve been to this hotel a couple years ago and their service went down a lot. First impression was bad. Got over there, the doorman nor the bellmen offered to help us with bags. The doorman was smoking and on his phone didn’t even bother to look at us. Room was not ready at 5pm when we got there. We had to wait until 6 smth just to get in. The pool was crowded and full of kids, small and was taking swimming classes. To be fair, the only nice persons were the front desk agents I interacted with. Room was nice, nothing to say about that, so was the executive lounge. It’s a shame a beautiful hotel like this can manage to get professional staff only at the reception. Wouldn’t go there again. Way better options around Bucharest.
Stayed 1 night in Apr 2024

10/10 Excellent

Muhammad, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I use this hotel every time in Bucharest
Stayed 5 nights in Apr 2024