6/10 Okay
Prema, Malaysia
25 Oct 2018
Disliked: Cleanliness
The bathroom was disappointing - dirty & not well maintained. The room had no mini bar - a bit of an inconvenience. The wifi was very poor.
We stayed 4 nights, and on all days, there were many instances where noise from team building activities, people using loud hailers for wake -up calls through the corridors of the rooms, and blaring sirens from the team builders disrupted the peace of other guests.
Staff didn't have much knowledge about the surrounding area. We found out that there was a festival going on nearby, but staff knew nothing about it. Management should have provided them with the relevant information - such details would surely interest guests.
Prema
Stayed 3 nights in Oct 2018