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Heeton Concept Hotel Pattaya by Compass Hospitality

4.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Photo gallery for Heeton Concept Hotel Pattaya by Compass Hospitality

Outdoor pool, pool umbrellas, pool loungers
Superior Double Room, Balcony
Property entrance
Lobby sitting area
Premier Room, Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
484 Moo 10, Pattaya Second Road Soi 15, Pattaya, Chonburi, 20150
  • Pattaya Beach
    ‪6 min walk‬
  • Central Pattaya
    ‪12 min walk‬
  • Walking Street
    ‪13 min walk‬
  • Utapao (UTP-Utapao Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Detached private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, Balcony

Family Double Room, Balcony

Family Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, Balcony

Premier Room, Balcony

Premier Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony, Bunk Bed

Family Room, Balcony, Bunk Bed

Family Room, Balcony, Bunk Bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony

Superior Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite

Minibar, in-room safe, desk, blackout curtains

Corner Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 2
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, blackout curtains

Superior King Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Friends & Family Room

Minibar, in-room safe, desk, blackout curtains

Friends & Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

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Exterior

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4.4 out of 5, Excellent, 1,004 reviews
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About the area

Pattaya

A family-friendly stay in Pattaya awaits you at Heeton Concept Hotel Pattaya by Compass Hospitality. Within just a 15-minute stroll, you'll find Pattaya Beach and Central Pattaya. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The café, H Cafe, is open for breakfast, lunch and dinner. Rays Place is the hotel's own pub. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .With a stay at this 4-property class Central Pattaya hotel, you'll be 1.1 km (0.7 mi) from Walking Street and 3 km (1.9 mi) from Terminal 21 Pattaya.

What's nearby

  • Pattaya Beach - 6 min walk - 0.5 km
  • Central Pattaya - 12 min walk - 1.0 km
  • Walking Street - 13 min walk - 1.2 km
  • Terminal 21 Pattaya - 5 min drive - 3.7 km
  • Jomtien Beach - 13 min drive - 4.9 km

Getting around

  • Pattaya Station - 13 min drive
  • Utapao (UTP-Utapao Intl.) - 49 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Avenue Pattaya - ‬4 min walk
  • ‪สตาร์บัคส์ - ‬4 min walk
  • ‪Robin Hood Tavern - ‬4 min walk
  • ‪Café Amazon - ‬4 min walk

About this property

Heeton Concept Hotel Pattaya by Compass Hospitality

Family-friendly hotel with fitness centre and 24-hour front desk
Heeton Concept Hotel Pattaya by Compass Hospitality offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A complimentary children's club, tour/ticket assistance, and coffee/tea in common area are also featured at the family-friendly Heeton Concept Hotel Pattaya by Compass Hospitality. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Pattaya hotel.

  • 1 building
  • 247 guestrooms or units
  • 7 levels
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Heeton Concept Hotel Pattaya by Compass Hospitality offers 247 accommodations with minibars and a safe. Rooms open to balconies. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Pattaya hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 299 for adults and THB 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Cafe
  • Rays Place

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • Pets: THB 500 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 800.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 299 for adults and from THB 150 for children
  • Pet fee: THB 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: THB 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number yes

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercure Hotel Pattaya
Mercure Pattaya
Pattaya Mercure
Accor Hotel Pattaya
Mercure Pattaya Hotel
Mercure Pattaya
Mercure Hotel Pattaya

Frequently asked questions

What is the cancellation policy at Heeton Concept Hotel Pattaya by Compass Hospitality?

Heeton Concept Hotel Pattaya by Compass Hospitality offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Heeton Concept Hotel Pattaya by Compass Hospitality?

Yep, Heeton Concept Hotel Pattaya by Compass Hospitality has a free self car park. Onsite parking is limited.

Are there any beaches close to Heeton Concept Hotel Pattaya by Compass Hospitality?

Yep, Heeton Concept Hotel Pattaya by Compass Hospitality is a short 6-minute walk from Pattaya Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Heeton Concept Hotel Pattaya by Compass Hospitality have a pool?

Heeton Concept Hotel Pattaya by Compass Hospitality has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Heeton Concept Hotel Pattaya by Compass Hospitality a romantic place to stay?

A lounge bar and 24-hour room service, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Heeton Concept Hotel Pattaya by Compass Hospitality.

Is Heeton Concept Hotel Pattaya by Compass Hospitality family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Heeton Concept Hotel Pattaya by Compass Hospitality is a hit with families.

Does Heeton Concept Hotel Pattaya by Compass Hospitality serve breakfast?

You bet, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Heeton Concept Hotel Pattaya by Compass Hospitality?

No, Heeton Concept Hotel Pattaya by Compass Hospitality does not offer an airport shuttle service.

Is there a bar or restaurant at Heeton Concept Hotel Pattaya by Compass Hospitality?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Heeton Concept Hotel Pattaya by Compass Hospitality?

Check-in begins at 3:00 PM. Check-out time is noon.

Heeton Concept Hotel Pattaya by Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 162 out of 513 reviews
Rating 8 - Good. 226 out of 513 reviews
Rating 6 - Okay. 80 out of 513 reviews
Rating 4 - Poor. 34 out of 513 reviews
Rating 2 - Terrible. 11 out of 513 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay for a very good price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajneesh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Guntram Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. The hotel seems a bit older and you can hear guests returning to their rooms at night. Otherwise everything fine.
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect new year stay

From check in to checkout the hotel did not disappoint, I had stayed there when it was a Mecure and not a lot has changed. Special mention had to go to house keeping. Although the hotel is a little tired now the place is spotless and this is down to the hard work of the unsung hero’s
Stayed 7 nights in Dec 2024

4/10 Poor

Campbell

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel . Pool view with balcony is the best side as u get the sun as well
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Liked: Staff & service
Property has roaches and other insects
Stayed 1 night in Dec 2024

4/10 Poor

Kiera

Disliked: Staff & service, property conditions & facilities
The hotel has a lot of potential but I wouldn’t stay here again as far as the rooms go. The room was dark and humid and needs upgrading. There were no robes or bath slippers in the closets as advertised and the hot water only lasted about 30 seconds in the shower. The staff was not very friendly and in fact when I reported the issue with the hot water, the guy who came to check it, touched it and winced at me as if I was making it up. The toilet in the bathroom leaked. There was water leaking outside on the balcony from some of the pipes. But on a positive note, the bed was extremely comfortable and the pool area was nice as well.
Stayed 3 nights in Dec 2024

10/10 Excellent

AHMED

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

8/10 Good

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2024

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Nov 2024

10/10 Excellent

Armando

Stayed 4 nights in Nov 2024

6/10 Okay

Donald B.

Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jin Wai Davy

Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Pool
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel great
Stayed 8 nights in Nov 2024

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel and the staff are more than wonderful, especially the reception I took two rooms number 326/324 and the rooms were very nice overlooking the pool. thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Heeton the majority of our trip in 2 different rooms and liked the corner unit very much. We’d like to highlight the wide variety of breakfast options (definitely worth the price) and a large pool area we enjoyed. Most importantly, hotel has a convenient location from Walking Street, the beach and the boat landing. There are plenty of food places and souvenirs shops as well.
Stayed 5 nights in Oct 2024

10/10 Excellent

Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 11 nights in Oct 2024

10/10 Excellent

Antonio, Queens Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotels main asset is its staff and Heeton's staff are exceptional. To name a few, Pocky, Pond, Jan and the charismatic doorman Lucky all made my stay a pleasant experience. Highly recommend the hotel and the location to all.
Stayed 7 nights in Sep 2024

8/10 Good

JEFFREY

Liked: Staff & service

Get what you pay for!

Very good value. Excellent pool. Beds are very hard and uncomfortable. Air conditioner leaked water every night all over floor, but no big deal. One night power went out. Bugs get into room sometimes and end up with bug bites. But for the money you pay it is a good value and a great location!
Stayed 16 nights in Aug 2024