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The Sanctuary Resort Pattaya, BW Signature Collection

5.0 star property
Luxury hotel with 2 restaurants and fitness centre

Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection

Outdoor pool, pool loungers
Lobby
Two - Bedroom Suite
Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • Breakfast available
The current price is AU$105
includes taxes & fees
27 Mar - 28 Mar

Explore the area

Map
352/430 Phra Tam Nak Soi 6, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Dongtan Beach
    ‪5 min walk‬
  • Walking Street
    ‪5 min drive‬
  • Jomtien Beach
    ‪7 min drive‬
  • Utapao (UTP-Utapao Intl.)
    ‪52 min drive‬

Room options

View all photos for Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout curtains

Family Suite, Multiple Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Blackout curtains
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, City View

Deluxe Room, 2 Single Beds, Balcony, City View

Deluxe Room, 2 Single Beds, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Blackout curtains
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Single Beds, Non-Smoking, Deluxe Room, Balcony, City View

In-room safe, desk, laptop workspace, blackout curtains

2 Single Beds, Non-Smoking, Deluxe Room, Balcony, City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Or Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 King Bed, Non-Smoking, Deluxe Room, Balcony, City View

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed, Non-Smoking, Deluxe Room, Balcony, City View

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Single Beds, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

2 Single Beds, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Bed, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-1 King Bed, Non-Smoking, Premium Room, Balcony, City View, Living Room, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite-1 King Bed, Non-Smoking, Premium Room, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-1 King 1 Bunk Bed, Non-Smoking, Family King Suite, Balcony, City View, Living Room, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite-1 King 1 Bunk Bed, Non-Smoking, Family King Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite-1 King 1 Bunk Bed, Non-Smoking, Family Room, Balcony, Ocean View, Living Room, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite-1 King 1 Bunk Bed, Non-Smoking, Family Room, Balcony, Ocean View, Living Room, Bathtub

  • Sleeps 2
  • 1 Single Bunk Bed and 1 King Bed

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Exterior

ANDAZ PATTAYA JOMTIEN BEACH, BY HYATT

Na Chom Thian
  • On private beach
  • Pool
  • Spa
  • Kids pool
4.8 out of 5, Exceptional, 72 reviews
The price is AU$447
includes taxes & fees
16 Mar - 17 Mar
ANDAZ PATTAYA JOMTIEN BEACH, BY HYATT

About the area

Pattaya

A luxury stay in Pattaya awaits you at The Sanctuary Resort Pattaya, BW Signature Collection. You'll be 0.4 km (0.3 mi) from Dongtan Beach and 1.8 km (1.1 mi) from Jomtien Beach. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The restaurant, Oceana Restaurant, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free extended parking. .You'll be 2.9 km (1.8 mi) from Walking Street and 3.3 km (2.1 mi) from Pattaya Beach Road with a stay at this 5-property class Jomtien hotel.

What's nearby

  • Dongtan Beach - 5 min walk - 0.5 km
  • Walking Street - 5 min drive - 3.2 km
  • Jomtien Beach - 7 min drive - 1.9 km
  • Central Pattaya - 7 min drive - 4.7 km
  • Pattaya Beach - 12 min drive - 3.8 km

Getting around

  • Pattaya Tai Station - 14 min drive
  • Utapao (UTP-Utapao Intl.) - 52 min drive

Restaurants

  • ‪Dom Pizza - ‬5 min walk
  • ‪King Of Coffee Pratamnak - ‬6 min walk
  • ‪Cajun Life Café - ‬3 min walk
  • ‪Kwan - ‬8 min walk
  • ‪The Heritage Pattaya Beach Resort & Spa - ‬10 min walk

About this property

The Sanctuary Resort Pattaya, BW Signature Collection

Luxury hotel with 2 restaurants and fitness centre
The Sanctuary Resort Pattaya, BW Signature Collection offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. The luxury The Sanctuary Resort Pattaya, BW Signature Collection also features spa services, coffee/tea in common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Pattaya hotel.

  • 165 guestrooms or units
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Sanctuary Resort Pattaya, BW Signature Collection offers 165 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Pattaya hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.

Languages

English, German, Russian, Spanish, Thai

Similar properties

Exterior

The Heritage Pattaya Beach Resort

  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.3 out of 5, Excellent, 124 reviews
The price is AU$108
includes taxes & fees
21 Mar - 22 Mar
The Heritage Pattaya Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free covered extended parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oceana Restaurant
  • Rooftop Bar & Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sanctuary Resort Pattaya, BW Signature Collection

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately THB 350 for adults and from THB 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

Frequently asked questions

Is parking available at The Sanctuary Resort Pattaya, BW Signature Collection?

Yep, The Sanctuary Resort Pattaya, BW Signature Collection has a free self car park and free extended parking.

How much does it cost to stay at The Sanctuary Resort Pattaya, BW Signature Collection?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at The Sanctuary Resort Pattaya, BW Signature Collection on 27 Mar 2025 start from AU$105.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Sanctuary Resort Pattaya, BW Signature Collection?

Yep, The Sanctuary Resort Pattaya, BW Signature Collection is a short 5-minute walk from Dongtan Beach.

Is there a spa on site at The Sanctuary Resort Pattaya, BW Signature Collection?

There's no onsite spa, but this property does offer services like Thai massages.

Does The Sanctuary Resort Pattaya, BW Signature Collection have a pool?

The Sanctuary Resort Pattaya, BW Signature Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes The Sanctuary Resort Pattaya, BW Signature Collection a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Sanctuary Resort Pattaya, BW Signature Collection.

Does The Sanctuary Resort Pattaya, BW Signature Collection serve breakfast?

Yeah, full brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Sanctuary Resort Pattaya, BW Signature Collection?

No, The Sanctuary Resort Pattaya, BW Signature Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Sanctuary Resort Pattaya, BW Signature Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sanctuary Resort Pattaya, BW Signature Collection?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Sanctuary Resort Pattaya, BW Signature Collection?

No, pets and service animals are not allowed.

The Sanctuary Resort Pattaya, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 103 reviews
Rating 8 - Good. 38 out of 103 reviews
Rating 6 - Okay. 8 out of 103 reviews
Rating 4 - Poor. 7 out of 103 reviews
Rating 2 - Terrible. 4 out of 103 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Alireza

Disliked: Staff & service
Staff aren’t that friendly, parking is bad,
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Kamalin uimallas
Huone hiljainen parvekkeilla bileet iltaisin. Uimallas vesi ei vaihdu niin sakeaa että ei näe edes 15cm metrin syvyydessä olevaa porrasta. Joinain päivinä vesi oli vähän parempi kun siellä oli pumppu joka kierrätti vettä altaan reunalla. Allas pyyhkeitä ei ollut aina tarjolla ja aurinko tuolit oli varattu jo aamu 9 eteen päin ja ketään ei niillä näkynyt ja henkilökunta ei siivonnut pyyhkeitä koko päivänä. Hotellin aula tosi hieno. Huoneen kivilattia oli kylmä ja suihkussa jotain vihreää kasvustoa.
Stayed 5 nights in Nov 2024

8/10 Good

THEOFANIS

Travelled with group
Liked: Staff & service, amenities
a
Stayed 8 nights in Aug 2024

10/10 Excellent

Jens

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Poor wifi
Stayed 3 nights in Oct 2024

10/10 Excellent

Narendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

THEOFANIS

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

THEOFANIS

Liked: Staff & service
It was a bit rundown. Aisthetically needs quality lifting. Personnel not very professional but willing. Quite neighborhood but not isolated
Stayed 9 nights in Aug 2024

10/10 Excellent

Felipe

Stayed 2 nights in Aug 2024

8/10 Good

Ronald, Draper

Travelled with partner
The only issue is our showerhead was broken
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location. Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger. Overall an enjoyable stay and would recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kishan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing very friendly staff and perfect room
Stayed 3 nights in Aug 2024

8/10 Good

Jeffrey

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Kakhaber

Liked: Cleanliness, staff & service, property conditions & facilities
Its rating is 5 star but overall it stretching poor 4 start.
Stayed 9 nights in Aug 2024

8/10 Good

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice roof top pool. But wifi in my room was terrible.
Stayed 1 night in Aug 2024

10/10 Excellent

EDWARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 10 years living in pattaya City. Still use only this particular hotel every time visiting pattaya City. Can't go wrong with location and service and overall its 10/10 for the money
Stayed 1 night in Aug 2024

6/10 Okay

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful hotel. Lovely room. However, the lobby and restaurant was way too hot. Very uncomfortable to sit there.
Stayed 4 nights in Jul 2024

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness
Its in a good area close to the beach
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher, Saint Cloud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, great staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Marat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no any problems with this hotel at all. Friendly staff, everyday cleaning, on the beach, stores around, taxi.
Stayed 10 nights in May 2024

8/10 Good

Tyron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a four star not 5, although it is nice, the breakfast was very basic and not really catered well for english but then again it is in thailand so i guess you cant really moan at that. The reception staff were excellent and extremely helpful but the staff in the roof bar were very slow and it took ten mins just to get a drink despite being relatively quiet. Food on the roof top was nice but expect to wait fourty mins for it. I would definitely stay there again despite its little downfalls.
Stayed 10 nights in Apr 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at The Sanctuary. Boutique style hotel with beautiful rooms and stunning rooftop pool. Handy location
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great memories made here
Our experience was wonderful. The staff went the extra mile and made sure our stay was an unforgettable experience. Our room was luxurious, the location is fantastic. A short walk to the beach, restaurants, or markets. We will be returning to make more fantastic memories!
Stayed 6 nights in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024