Ratings based on 254 Verified Reviews

Real reviews from guests who’ve stayed
4.0 out of 5
85% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 6 Oct. 2024 on Hotels
Comment from Hotel Management
12 Oct. 2024 by Bernice, Hotel Management
Thank you for enjoying our hotel. Hope see you again.
3 out of 5
by A verified traveller

Posted 3 Sep. 2024 on Expedia
Comment from Hotel Management
12 Oct. 2024 by Bernice, Hotel Management
Thank you for enjoying our hotel. Hope see you again.
5 out of 5
by A verified traveller

Posted 26 Aug. 2024 on Expedia
They have an inside pool, which its great for kids. The timing was only 12pm to 8pm so that wasnt great though.
Comment from Hotel Management
27 Aug. 2024 by Bernice, Hotel Management
Thank you for your feedback. Hope to see you again.
2 out of 5
by A verified traveller

Posted 3 Aug. 2024 on Expedia
Horrible check in, front desk wanted to charge me twice. I had to pull out my account transactions. The entire place smelled like fumes/ paint, and the floor we stayed on stunk like weed. The room itself was okay except for the beds, they were hard and uncomfortable. I went to get ice and the ice machine was broken so had to go to the first floor for the ice. 2/10 experience. Do not recommend.
Comment from Hotel Management
4 Aug. 2024 by Bernice, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
by A verified traveller

Posted 7 Jul. 2024 on Expedia
Good
Comment from Hotel Management
8 Jul. 2024 by Bernice, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveller

Posted 1 Jul. 2024 on Hotels
Kid friendly very courteous staff
Comment from Hotel Management
8 Jul. 2024 by Bernice, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveller

Posted 21 Jun. 2024 on Expedia
Nice hospitality!
Comment from Hotel Management
8 Jul. 2024 by Bernice, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveller

Posted 16 Jun. 2024 on Expedia
Very nice hotel, good breakfast, an excellent staff
Comment from Hotel Management
17 Jun. 2024 by Bernice, Hotel Management
Hello Roberto,Thank you for your feedback!
5 out of 5
by A verified traveller

Posted 1 Jun. 2024 on Expedia
We had a small issue with our room and the man at the front desk was kind and helpful. He quickly offered a solution and fixed the issue. I really appreciated how friendly and helpful he was because we checked in late at night and were exhausted. We were really taken care of and I appreciated his willingness to help since we were traveling with small children.
Comment from Hotel Management
9 Jun. 2024 by Bernice, Hotel Management
Hello Veronica,Thank you for your feedback! I did relay message to the young man Julio. He was so grateful of the nice words he had on the reveiw, again thank you so much. Hope to see you back at our hotel soon
5 out of 5
by A verified traveller

Posted 1 Jun. 2024 on Hotels
Comment from Hotel Management
9 Jun. 2024 by Bernice, Hotel Management
Hello GerardoThank you for taking the time on the rating. Hope to see you.