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Winstar Hotel

2.5 star property
Hotel connected to a shopping centre in Pekanbaru with free parking

Photo gallery for Winstar Hotel

Exterior
Desk, free WiFi, bed sheets
Interior
Lobby
Interior

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Jl. M Ali No.118, Pekanbaru, Riau, 28155
  • Pekan Baru Mall
    ‪9 min walk‬
  • Great Mosque of An-Nur
    ‪4 min drive‬
  • Riau University
    ‪5 min drive‬
  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Room amenity

Executive Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Room amenity

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room

Desk, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Pekanbaru

At Winstar Hotel, you'll be connected to a shopping centre and 0.8 km (0.5 mi) from Pekan Baru Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and express check-in. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Pekanbaru hotel include Ciputra Seraya Mall and Great Mosque of An-Nur.

What's nearby

  • Pekan Baru Mall - 9 min walk - 0.8 km
  • Ciputra Seraya Mall - 3 min drive - 2.0 km
  • Great Mosque of An-Nur - 4 min drive - 3.4 km
  • Riau University - 5 min drive - 4.1 km
  • SKA Mall - 7 min drive - 7.0 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 25 min drive

Restaurants

  • ‪Kedai Kopi Sinar Pagi - ‬4 min walk
  • ‪Kedai Kopi Laris - ‬6 min walk
  • ‪Kedai Kopi Indah Ria - ‬8 min walk
  • ‪Kedai Kapitol - ‬1 min walk
  • ‪Ampera Setangkai Mawar - ‬9 min walk

About this property

Winstar Hotel

Hotel connected to a shopping centre in Pekanbaru with free parking
There's a restaurant on site. WiFi is free in public spaces. A business centre and a meeting room are available. The business-friendly Winstar Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Pekanbaru hotel.

  • 91 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Winstar Hotel offers 91 air-conditioned accommodations with complimentary slippers and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Indonesian, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 60,000 for adults and IDR 30,000 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Spa

  • Massage

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 60000 for adults and from IDR 30000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Winstar Hotel Hotel
Winstar Hotel Pekanbaru
Capital O 1101 Winstar Hotel
Winstar Hotel Hotel Pekanbaru

Frequently asked questions

What is the cancellation policy at Winstar Hotel?

Winstar Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Winstar Hotel?

Yep, Winstar Hotel has a free self car park.

Does Winstar Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Winstar Hotel?

No, Winstar Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Winstar Hotel?

Yep, you can grab a meal at Winstar Hotel's onsite restaurant.

What time are check-in & check-out at Winstar Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Winstar Hotel?

No, pets are not allowed.

Winstar Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

kevin

Business traveller, Travelled with partner
Just ok
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room is dirty (the floor, the sheets, the pillow, yellow running water). We booked a room through Expedia for 2 nights stay. Somehow when we arrive at 9pm for check-in, we were told that our reservation was cancelled was cancelled by us at 5pm that day and was not given any explanation,we had no choice but to rebook over the counter at TRIPLE the price we original had to pay. This felt like a scam honestly. Furthermore, for some reason the housekeepers always knocks at around 9am and attempts to enter even though the DO NOT DISTURB sign was clearly flashed. This is extremely disturbing. Overall,I am extremely dissatisfied with the hotel.
Stayed 2 nights in Jul 2019