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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel with 2 restaurants and a full-service spa
VIP Access
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lion Quays Hotel & Spa

Restaurant
Food and drink
Aerial view
Spa
Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast available
The price is AU$180
includes taxes & fees
5 Jan - 6 Jan

Explore the area

Map
Moreton, Oswestry, England, SY11 3EN
  • Lion Quays Spa
    3 min walk
  • Nico's Brasserie
    1 min walk
  • Gobowen Station
    2 min drive
  • Liverpool (LPL-John Lennon)
    52 min drive

Room options

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View

Executive Double Room, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View

Luxury Suite, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Pool

The Wild Pheasant Hotel & Spa

Spa
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (543)
The price is AU$194
for 1 room
includes taxes & fees
17 Jan - 18 Jan
The Wild Pheasant Hotel & Spa

About the area

Oswestry

At Lion Quays Hotel & Spa you'll be steps from Lion Quays Spa and 1.9 km (1.2 mi) from Pontcysyllte Aquaduct. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Waterside, serves Modern European cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, gym and Turkish bath/hammam plus access to bike hire. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Oswestry hotel include Park Hall Stadium and Gower Area of Outstanding Natural Beauty.

What's nearby

  • Lion Quays Spa - 3 min walk
  • Pontcysyllte Aquaduct - 2 min drive
  • British Ironwork Centre - 8 min drive
  • Chirk Castle - 11 min drive
  • Racecourse Ground - 13 min drive

Getting around

  • Gobowen Station - 2 min drive
  • Manchester Airport (MAN) - 57 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Riverfront hotel with 2 restaurants and full-service spa
Lion Quays Hotel & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A health club, a sauna, and a terrace are also featured at the business-friendly Lion Quays Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Oswestry hotel.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2004
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Lion Quays Hotel & Spa offers 82 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Polish, Slovak, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

What is the cancellation policy at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lion Quays Hotel & Spa?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Lion Quays Hotel & Spa on 5 Jan 2025 start from AU$179.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lion Quays Hotel & Spa?

Yep, Lion Quays Hotel & Spa has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Lion Quays Hotel & Spa?

Yep, there is an onsite spa at Lion Quays Hotel & Spa. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Lion Quays Hotel & Spa have a pool?

Lion Quays Hotel & Spa has an indoor pool. The pool is open 7:30 AM to 10:00 PM.

What luxury perks are available at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa features a full-service spa, a health club and an indoor pool.

Is Lion Quays Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Lion Quays Hotel & Spa is a hit with families.

Does Lion Quays Hotel & Spa serve breakfast?

Yeah, full breakfast is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Lion Quays Hotel & Spa?

No, Lion Quays Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lion Quays Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lion Quays Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Lion Quays Hotel & Spa?

No, only service animals are allowed.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 282 out of 668 reviews" "
Rating 8 - Good. 193 out of 668 reviews" "
Rating 6 - Okay. 98 out of 668 reviews" "
Rating 4 - Poor. 60 out of 668 reviews" "
Rating 2 - Terrible. 35 out of 668 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & relaxing.
Brilliant stay. Feel so relaxed and a lovely location. Only niggle like a few hotels. Could not connect my fire stick to the tv to match what I want to watch. But all in all a fantastic little break away.
Stayed 1 night in Oct 2024

2/10 Terrible

Chelsea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
For the first time in 5 years i had requested a full refund from this two night stay after being checked in for only around 20munties. The room was Dirty, the wifi would not work that i needed for business use & multiple damages around the room, including chunks out of the headboard, dirty towels, dirty floor & bathroom, hair stuck to walls ect. I have all pictures but was refused a refund. I booked elsewhere, would never stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canal walk
Able to go for long walk in countryside beside canal to aqueduct along canal path into Wales and back. Hotel great (and quiet)
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was nice enough and the leisure facilities were nice but it seemed a bit run down. The paint peeling and just generally a bit tatty. It’s wasn’t the cleanest with hair in the shower tray and orange gunk on the grouting, random clothes tags on the bathroom floor and a few flies in the room even though we kept the doors and windows shut. It was nice, but could use a bit of a scrub and lick of paint. Staff were friendly enough.
Stayed 1 night in Sep 2024

2/10 Terrible

Amir

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has no WiFi in the rooms. Lobby has very fast WiFi, but 40ft away from the lobby - in the room itself there was no internet accesss. Also, in the bathroom there was an electric towel radiator and mirror with a light - but no one in the hotel knew how to switch on these items??
Stayed 2 nights in Sep 2024

6/10 Okay

Bryony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was outdated the room wasn’t the best the spa was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Amenities
Beautiful surroundings
Stayed 1 night in Sep 2024

10/10 Excellent

Mish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, lots of parking, room clean, bed comfortable, dinner very good. TV and WiFi great, able to plug our Roku in easily. Shower a bit dribbly, bed top cover stained and torn. Overall, excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and nice spa,excellent breakfast very helpful reception staff
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

6/10 Okay

Andy

Disliked: Cleanliness, property conditions & facilities
Dated needs a refresh
Stayed 2 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Alison

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ate dinner at the hotel and the food was dreadful. We were then significantly overcharged. When we challenged this the waitress was rude and extremely confrontational. The breakfast in the morning was terrible and cold. So bad that the four of us ate almost nothing and had to stop for breakfast on the way home. The rooms were not clean and in dire need of some serious maintenance. So disappointed.
Stayed 1 night in Sep 2024

6/10 Okay

Alan

Liked: Cleanliness, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night for my partners birthday. Our evening meal was excellent in excellent surroundings. The outside area by the canal was really nice, having pre meal drinks there. The room was really clean & comfortable and we had a really good night’s sleep! We would definitely recommend this hotel & would definitely return but hopefully get to use the spa facilities next time!
Stayed 1 night in Sep 2024

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I booked an executive room with a canal view which came with a premium fee. The room was small nothing executive about it, the bathroom was so small I barely fit in there, I had to squeeze behind the door to close it. The bed was extra firm, it was so uncomfortable I couldn’t sleep properly, when I woke up in the morning it felt like I’d been in a boxing ring. Would not stay here again, even if it was free.
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was over looking the can which created a lovely atmosphere and it was enjoyable watching the ducks
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, here for an overnight wedding reception stay,
Stayed 1 night in Aug 2024

10/10 Excellent

Arkadiusz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good very nice
Stayed 1 night in Aug 2024

8/10 Good

Colin

Business traveller
Liked: Staff & service, amenities
Stayed 1 night in Aug 2024