2/10 Terrible
Daniel
Travelled with partner
11 Aug 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We did not enjoy our stay. The only plus is the easy access to the interstate.
The stairs and hallways were never cleaned/vacuumed, the breakfast area was warm/not air conditioned, the “continental breakfast “ was non existent, with only Great Value yogurt, toast, stale bagels, a waffle maker but the waffle mix was not edible (gross brown liquid poured out the second day), and the coffee/cappuccino maker had no mix in it so only slightly colored water came out. The first room we had was a disaster with a non working toilet, a sink falling off the wall, a musty moldy smell, t.v. did not work, and the refrigerator wasn’t on (water spilled out from it being defrosted). The second room had stained sheets and towels, the light switch was dirt layered and clearly had never been cleaned, the shower head was caked with brown build up, the towels, hand towels, and wash cloths were stained, thin, and frayed on the end, a half bottle of shampoo was left for us to use, and the t.v. never worked in the three day stay, despite two employees “trying” to get it to work. Checkout day at 9:30 a.m., despite the fact that we were conversing and watching the Disc Golf Network on the phone, a man entered our room very quietly and would not leave until I walked over and walked him out. Creepy! We will NOT be back. The Health Department needs to shut this place down!
Daniel
Stayed 3 nights in Aug 2024