2/10 Terrible
Lorena
Travelled with family
2 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Last time I went to that place was like 3-4 years ago and I liked how clean and nice it was. That’s why I reserved it again. However, it looks like management changed and the place have definitely deteriorated a lot. Surrounding area is not well kept, barely any outdoor lighting for safety. Then, the hotel in itself looks like a dump. The room was not clean, paint from walls ripped, and the bed sheets were still stained, ugh. then it says that breakfast was included but there was no coffee, waffle machine was broken and no other food was available. When I asked in front desk, the lady was rude and didnt help at all. All I wanted was coffee but they kept giving packets of decaf coffee. I was supposed to stay 3 nights but I only stayed one night as I could not stand stay there anymore and I changed hotels. When I told them I am checking out earlier, I was told I was not going to get refund, and I didnt care. I just needed to get out of there. I felt sad because I used like to going to that hotel previously but now it seems like new management left that place to ruin. And it was cheap at that time as well. I do not recommend it.
Lorena
Stayed 4 nights in Oct 2024