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The Rittenhouse Philadelphia

5.0 star property
Luxury Philadelphia hotel in Center City with 2 restaurants

Photo gallery for The Rittenhouse Philadelphia

Courtyard
Indoor pool, pool loungers
Exterior detail
Suite, 1 Bedroom (King, Park Suite) | Living room
2 bars/lounges, tapas bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available
  • Room service
The current price is AU$829
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
210 W Rittenhouse Sq, Philadelphia, PA, 19103
  • Rittenhouse Square
    ‪1 min walk‬
  • Benjamin Franklin Parkway
    ‪13 min walk‬
  • University of Pennsylvania
    ‪14 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Suite, Park View

Executive Suite, Park View

Executive Suite, Park View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 81 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Cassatt Suite)

Flat-screen TV, pay films

Suite (Cassatt Suite)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 112 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, City View

City view

Deluxe Room, 1 Queen Bed, Accessible, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 Bedroom

Flat-screen TV, pay films

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 84 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, City View

City view

Deluxe Room, 1 King Bed, Accessible, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Park View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Accessible, Park View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
Premium bedding
  • 46 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (The Rittenhouse Suite)

Suite, 2 Bedrooms (The Rittenhouse Suite) | Living room

Suite, 2 Bedrooms (The Rittenhouse Suite)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 161 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

City view

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 130 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Chairman)

Suite, 2 Bedrooms (Chairman) | Living area

Suite, 2 Bedrooms (Chairman)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 114 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King, Park Suite)

Suite, 1 Bedroom (King, Park Suite) | Living room

Suite, 1 Bedroom (King, Park Suite)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite (Park Suite)

Premier Suite (Park Suite)

Premier Suite (Park Suite)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 121 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Living area

Executive Suite, City View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 59.9 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
Premium bedding
  • 56.2 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Park View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
Premium bedding
  • 46 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

City view

Deluxe Room, 1 Queen Bed, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
Premium bedding
  • 42.0 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Sofitel Philadelphia at Rittenhouse Square

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1610)
The price is AU$423
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sofitel Philadelphia at Rittenhouse Square

About the area

Philadelphia

A luxury stay in the heart of Philadelphia awaits you at The Rittenhouse Philadelphia. You'll find Rittenhouse Square a few steps away and University of Pennsylvania within a 15-minute stroll. Highlights at this eco-friendly hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to The Rittenhouse Spa & Club can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The fine-dining restaurant, Lacroix, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The Library Bar is the hotel's own tapas bar, serving drinks along with dinner and light fare. Enjoy the indoor swimming pool, gym, sauna and pool loungers. 8740 square feet (812 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Center City hotel include Reading Terminal Market and Independence Hall.

What's nearby

  • Rittenhouse Square - 1 min walk
  • University of Pennsylvania - 14 min walk
  • Reading Terminal Market - 19 min walk
  • Liberty Bell Center - 4 min drive
  • Philadelphia Museum of Art - 4 min drive

Getting around

  • 19th St Station - 6 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 17 min walk
  • Philadelphia International Airport (PHL) - 16 min drive

Restaurants

  • ‪K'Far - ‬3 min walk
  • ‪La Colombe Torrefaction - ‬2 min walk
  • ‪Rouge - ‬4 min walk
  • ‪Vibrant Coffee Roasters & Bakery - ‬1 min walk
  • ‪Marathon on the Square - ‬3 min walk

About this property

The Rittenhouse Philadelphia

Luxury Philadelphia hotel in Center City with 2 restaurants
The Rittenhouse Philadelphia offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 8740 square feet (812 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury The Rittenhouse Philadelphia. Parking is available for a fee.

This 5-star Philadelphia hotel is smoke free.

  • 118 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 8740 sq ft of conference space
  • 812 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
The Rittenhouse Philadelphia offers 118 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Philadelphia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Rittenhouse Spa & Club has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 70 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 to 175 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Lacroix
  • Mary Cassatt Tearoom
  • The Library Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,740 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.00 to 175.00 per person
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 560651

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rittenhouse
Rittenhouse Hotel
Rittenhouse Hotel Philadelphia
Rittenhouse Philadelphia
The Rittenhouse Hotel Philadelphia
Rittenhouse Philadelphia Hotel
The Rittenhouse
The Rittenhouse Philadelphia Hotel
The Rittenhouse Philadelphia Philadelphia
The Rittenhouse Philadelphia Hotel Philadelphia

Frequently asked questions

Is parking available at The Rittenhouse Philadelphia?

Yep, The Rittenhouse Philadelphia has valet parking with in/out privileges for USD 70 per night.

How much does it cost to stay at The Rittenhouse Philadelphia?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Rittenhouse Philadelphia on 2 Mar 2025 start from AU$773.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Rittenhouse Philadelphia?

Yep, The Rittenhouse Spa & Club is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does The Rittenhouse Philadelphia have a pool?

The Rittenhouse Philadelphia has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Rittenhouse Philadelphia?

The Rittenhouse Philadelphia features a full-service spa, a health club and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes The Rittenhouse Philadelphia a romantic place to stay?

Couples spa treatments and garden-view dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Rittenhouse Philadelphia.

Is The Rittenhouse Philadelphia family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Rittenhouse Philadelphia is a hit with families.

Does The Rittenhouse Philadelphia serve breakfast?

Yeah, buffet breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at The Rittenhouse Philadelphia?

No, The Rittenhouse Philadelphia does not offer an airport shuttle service.

Is there a bar or restaurant at The Rittenhouse Philadelphia?

Yep, you can grab a meal at The Rittenhouse Philadelphia's onsite restaurant that serves international cuisine.

What time are check-in & check-out at The Rittenhouse Philadelphia?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Rittenhouse Philadelphia?

Furry friends are welcome at The Rittenhouse Philadelphia, with food and water bowls on offer. Just so you know, there's a limit of one pet.

The Rittenhouse Philadelphia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 652 out of 784 reviews
Rating 8 - Good. 81 out of 784 reviews
Rating 6 - Okay. 23 out of 784 reviews
Rating 4 - Poor. 15 out of 784 reviews
Rating 2 - Terrible. 13 out of 784 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxary in a great location
We made a last minute reservation to see the Philly 1/2 marathon. The Rittenhouse was the perfect location and had every amenity we could possibly ask for. From free glasses of champagne to slippers with the turn down service! Staff was very helpful throughout.
Stayed 1 night in Nov 2024

6/10 Okay

Linda, Arlington

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This our first time staying here. It’a five star Forbes rated hotel. I found many things that didn’t measure up to five star. In the room, the coffee maker didn’t work, nor did the bathroom scale, and the shower was very hard to turn off without it, dripping. I also thought it was very confusing trying to watch something on television via streaming. They have some caste system that I’ve never seen before and couldn’t figure it out. why not just offer your guest Netflix for free if you’re a five star. They had Reese’s peanut butter cups as their form of chocolate to purchase in the room. I just thought that was pretty cheesy … they couldn’t offer him more high-quality chocolate for five star?. The service at the library bar with very slow and on not attentive. There was Not enough seating near the piano player and a lot of outside people at the hotel …leaving hotel guests less access for seating. We waited so long for a drink that we left. The fitness center was well the equipped, and the spa service was very good. Hotel staff were pleasant and responsive. Lastly, they mischarged my spa service and didn’t call to tell me about it which caused me unnecessary time inquiring about the error. We only stayed one night so maybe no experience was unusual.
Stayed 1 night in Nov 2024

10/10 Excellent

Mac

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff great location 5 star room worth the star rating
Stayed 3 nights in Nov 2024

10/10 Excellent

Henry, New Haven

Stayed 2 nights in Oct 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Barry

Stayed 4 nights in Nov 2024

10/10 Excellent

Shirish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rittenhouse is one of the best hotels in the country. Always a pleasure to stay there. Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Will be back.
Stayed 1 night in Nov 2024

2/10 Terrible

Eric

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property…. Restaurant was not fantastic. Would have loved to go somewhere else for dinner. Others may love though.
Stayed 1 night in Oct 2024

4/10 Poor

James

Liked: Cleanliness, amenities, property conditions & facilities
Used to be a great hotel but slipping in service
Stayed 1 night in Oct 2024

10/10 Excellent

Alex, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel radiated a classic east coast style mid-20th century elegance recalling Park Ave or the Upper East Side in NY. The Rittenhouse Square neighborhood is a modish and upper crust neighborhood of downtown Philadelphia, great shopping and dining nearby. Only issue is the hotel didn’t seem to recognize my VIP Access gold status in any meaningful way. The front desk gave me “free WiFi and welcome drink at the bar”, which I’m pretty sure every guest gets. Not sure why they thought they could convince me that was a “VIP access benefit” 😂
Stayed 1 night in Oct 2024

10/10 Excellent

Marjun, Bethesda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but nicely renovated. Very nice and helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfred, Summerland Key

Stayed 1 night in Sep 2024

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely premier property with exceptional service. The lighting in the room and bathroom could be be better, but that is basically the only minor flaw.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and very friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon, Glen Ellyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable rooms, very friendly staff, great location!
Stayed 1 night in Oct 2024

10/10 Excellent

NOELLE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities
Doormen were great. Easy check-in but no water offered, no upgrade, no welcome amenity, no personal note, no 5* treatment. Room was nice but the lights kept turning off on their own, and one lamp wasn’t even plugged in. Also one of my towels was dirty with a brown stain on it. If you want to be a true 5* hotel, you’ll need to vastly improve your staff’s attention to detail and work harder to make each individual guest feel special and welcome. Also bathroom amenities were not luxurious by any stretch of the imagination, and portions were rather stingy. I am very surprised Forbes gave this hotel 5*, and I feel like AAA correctly gave this hotel only 4 Diamonds. It’s a nice hotel, don’t get me wrong, but it is not a true 5* luxury experience, or even close.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Stayed 1 night in Sep 2024

10/10 Excellent

Frederic, Newport Beach

Stayed 3 nights in Sep 2024