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Prantara Heritage Suites

2.5 star property
Central Phnom Penh hotel connected to a shopping centre, a quick walk to Royal Palace
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Prantara Heritage Suites

Standard Single Room, 1 Queen Bed | Balcony
Deluxe Double Room, 1 King Bed, City View
Property entrance
Reception
Deluxe Triple Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
70B, Street 244, Khan Daun Penh, Phnom Penh
  • Royal Palace
    3 min walk
  • Cambodia-Vietnam Friendship Monument
    5 min walk
  • Riverside
    5 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    31 min drive

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Minibar
Free bottled water
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Minibar
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Minibar
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Minibar
Free bottled water
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Phnom Penh

Prantara Heritage Suites puts you in the heart of Phnom Penh, connected to a shopping centre and within a 20-minute stroll of Royal Palace and Riverside. Highlights at this hotel include free in-room WiFi. .You can enjoy flat-screen TVs with cable channels, and all 11 soundproofed rooms feature free bottled water, safes and hairdryers. Minibars, desks and free toiletries are also available. .This hotel has free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find express check-in, tour/ticket assistance and luggage storage. There's also the convenience of free parking nearby. .Sights within a 15-minute walk of this Phnom Penh City Centre hotel include Silver Pagoda and Independence Monument.

What's nearby

  • Royal Palace - 3 min walk
  • National Museum of Cambodia - 12 min walk
  • AEON Mall - 20 min walk
  • Phnom Penh Night Market - 2 min drive
  • Central Market - 2 min drive

Getting around

  • Phnom Penh Railway Station - 3 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 31 min drive

Restaurants

  • ‪Enso - ‬6 min walk
  • ‪Mealea Restaurant - ‬5 min walk
  • ‪Villa Grange Hotel - ‬2 min walk
  • ‪Brown Coffee and Bakery - ‬6 min walk
  • ‪Yi Sang Chinese Restaurant(Riverside) - ‬9 min walk

About this property

Prantara Heritage Suites

Central Phnom Penh hotel connected to a shopping centre, a quick walk to Royal Palace
As a guest of Prantara Heritage Suites, you'll find a terrace, a vending machine, and tour/ticket assistance. WiFi is free in public spaces. Prantara Heritage Suites also features express check-in and a front desk safe.

Smoking is allowed in designated areas at this Phnom Penh hotel.

  • 11 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Smoking in designated areas
Prantara Heritage Suites offers 11 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Phnom Penh hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk
  • Terrace

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and JCB International. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Property is also known as

Prantara Heritage Suites Hotel Phnom Penh
Prantara Heritage Suites Hotel
Prantara Heritage Suites Phnom Penh
Prantara Heritage Suites
Prantara Heritage Suites Hotel
Prantara Heritage Suites Phnom Penh
Prantara Heritage Suites Hotel Phnom Penh

Frequently asked questions

What is the cancellation policy at Prantara Heritage Suites?

Prantara Heritage Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Prantara Heritage Suites?

As of 2 Oct 2024, prices found for a 1-night stay for 2 adults at Prantara Heritage Suites on 8 Oct 2024 start from AU$34.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Prantara Heritage Suites?

No, Prantara Heritage Suites does not offer an airport shuttle service.

What time are check-in & check-out at Prantara Heritage Suites?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Prantara Heritage Suites?

No, pets are not allowed.

Prantara Heritage Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

Disliked: Amenities
Filthy, used sheets on bed in first room, Manager blamed his staff and also commented on the aircon which didn’t work. I swapped rooms for ok sheets, next morning saw how much the floor filthy, broken and loose tiles, broken light and bathroom smelt of urine. Couldn’t wait to get out. Could see all parts of this hotel were severely neglected and dirty. Totally misrepresented online. Don’t go there!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok.
Stayed 2 nights in Apr 2023

4/10 Poor

Meghna

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff amenities such as working refrigerator and TV were not provided. Attention to customer was lacking and the customer was made to wait more than 30 min to receive the keys
Stayed 2 nights in Apr 2022

6/10 Okay

RM

Liked: Cleanliness, room comfort
Slightly disappointing
When I arrived it turned out my room was given to another person by accident, I was offered another (lesser) room instead. I did accept this since I was in a hurry and couldn't be fussed with cancelling and finding another place. The next day I could move to the room I had booked. The next day I wanted to use the safe in my room, but it was closed so I couldn't use it. The only staff present didn't speak English, I asked the girl from the coffee shop next door to help with the translation. To cut a long story short, I couldn't use the safe since the manager wasn't coming back until later that evening and I was going out before that. The location is good, the room was clean and there's a great little coffee shop next door.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is really nice. Staff is really helpful and nice. Rooms/bathrooms are nice and clean
Stayed 1 night in Dec 2019

8/10 Good

Andy

Liked: Cleanliness, room comfort
Location good
Good location to visit palace and silver pagoda and easy walk to riverside and busy nightlife area. In street nearby was large pile of dumped rubbish that did detract from immediate area but you could out to street 240 to miss this. Nice balcony to relax and wind down on.
Stayed 3 nights in Oct 2019

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would book again.
Great hotel and good location for our brief stay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

8/10 Good

Gavin

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, comfortable room and breakfast is available (but better options are available nearby).
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and easy going. It deceptively looks run down, it the patio is lovely and the rooms very comfortable. I would love to return .
Stayed 1 night in Dec 2018

6/10 Okay

Conor

Liked: Cleanliness
Just OK
The Hotel was just OK. Was not very right inside a lick of paint would help. The bathroom was big but the floor tiles very slippery getting out of the shower but this ks common in Asia. The shower head holder was broken and I told them at front desk but didnt fix it. I told them again when I was leaving as this was an electric power shower and dangerous when the water going everywhere. I did not have food so cant comment on that. The staff were pleasent. This hotel could improve greatly with a small amount of effort
Stayed 2 nights in Nov 2018

10/10 Excellent

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
Close to all attractions, comfortable, very reasonably priced!
Stayed 3 nights in Oct 2018

10/10 Excellent

Jason, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice cool Retro style boutique hotel.
Fantastic hotel, very comfy bed and good TV. AC works well and shower hot. Service was very good to. The hotel is a classy renovated Mansion with lots of wood and original style. It's a quiet area and close to food and drinks. A hidden gem away from tourists, you feel like your living in Phnom Penh like a local. Super Good.
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Rude uppity negative front desk staff
Dude who checked me in made an uncalled for rude comment about my country of origin. Brushed it off, but later he started a conversation in which he made some really opinionated and ignorant comments. Needless to say I did not eat breakfast or hang out in the public areas after that. Bad wifi. Room was ok.
Stayed 7 nights in Sep 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice guesthouse in a great location!!
Wonderful small guesthouse on a quiet side street near Street 240. Staff was incredibly helpful and made some helpful suggestions. The guesthouse itself has large rooms, a lobby seating area as well as a seating area on the first floor. They serve breakfast (I didn't try it) that is reasonably priced.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay, Great Location
Staff very welcoming, we were upgraded for free on arrival, the room was excellent, the other rooms we saw into on the floor below us were also great. Nice design, 10 min walk from attractions and restaurants. Staff friendly and good at making recommendations, able to book tours and transport onward for us. Would recommend.
Stayed 3 nights in Aug 2018

8/10 Good

Kenji

Stayed 2 nights in Jul 2023

10/10 Excellent

Natsumi

Liked: Cleanliness, staff & service, property conditions & facilities
リバーサイドに近いエリアで朝は読経が聞こえ、トンレサップ川に朝日を見に行くこともできます。 エレベーターがないので、荷物を自室に運ぶのは大変です。特に螺旋階段には苦労しました。 英語が話せないフロントスタッフもいるので、翻訳アプリを介してコミュニケーションを取りましたが、親切です。 朝食は「バスがいないので提供できない」と言われました。ホテルの前に露店が並んでいるので、そこでもいろいろ買えます。
Stayed 3 nights in Feb 2023

4/10 Poor

Mårten

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Inte vad vi hade förväntat oss
För priset vi betalade, hade vi förväntat oss mycket mer. Smutsiga sängkläder, nedgånget och slitet rum, dåligt med varmvatten i duschen, frukost ingick inte. Säkerhetsskåpet fungerade inte. Vi påpekade detta, men det åtgärdades aldrig. Luftkonditioneringen var inte på när vi kom till hotellet. Den var dessutom väldigt svag, så det tog ett par timmar innan det blev svalt i rummet. Servicen från personalen var bra och hotellet låg bra till.
Stayed 4 nights in Dec 2019

10/10 Excellent

seiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

solenne

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel bien placé.
Hôtel très bien placé, personnel sympathique, chambres propres.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel a recommender . Trés bien situé , prés du palais . Literie trés bonne . Seul le patron parle anglais .
Stayed 2 nights in Feb 2019

6/10 Okay

sara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Carino e pulito, peccato per servizio zero
Prima tappa in Cambogia da sola, stanza prenotata "vista piscina". Mi fanno accomodare una stanza ampia e pulita ma buia. Chiedo: e la pool view? (O almeno una finestra...).. Mi accorgo di un portoncino.. apro e la stanza so affacciava ad un allevamento di centinaia di coccodrilli!! Ovviamente in overbooking non mi hanno potuto spostare.. nessun rimborso.. e abbastanza fregatura per il tour con loro. Che dire. Carino davvero ma servizio zero
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel, lekker centraal, vriendelijke en behulpzame staf. Alles zat ee op en ee aan wat een mens nodig heeft met een gastvrije saus.
Stayed 4 nights in Jan 2019

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon et je recommande !
Superbe séjour ! L'hôtel est très bien situé, joli et bien entretenu. La chambre était très bien et propre. Staff de très service !
Stayed 3 nights in Jan 2019