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Raffles Hotel Le Royal

5.0 star property
Luxury Phnom Penh hotel in Daun Penh with 2 outdoor swimming pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Raffles Hotel Le Royal

Exterior
2 outdoor pools, open 6:00 AM to 8:00 PM, pool umbrellas
Exterior
State Room Twin Pool View
Garden views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Parking included
The price is AU$519
includes taxes & fees
11 Feb - 12 Feb

Explore the area

Map
92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom, Phnom Penh
  • Riverside
    ‪10 min walk‬
  • Wat Phnom
    ‪12 min walk‬
  • Central Market
    ‪13 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪25 min drive‬

Room options

View all photos for Colonial Suite King Bed

Minibar, in-room safe, individually furnished, desk

Colonial Suite King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark King Pool View

Minibar, in-room safe, individually furnished, desk

Landmark King Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Ceiling fan
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite King Bed

Minibar, in-room safe, individually furnished, desk

Executive Suite King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Separate bedroom
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Twin Pool View

Minibar, in-room safe, individually furnished, desk

Landmark Twin Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Ceiling fan
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Landmark Room Twin Beds

Minibar, in-room safe, individually furnished, desk

Landmark Room Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Ceiling fan
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Personality Suite

Minibar, in-room safe, individually furnished, desk

Personality Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Separate bedroom
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark Room King Bed

Minibar, in-room safe, individually furnished, desk

Landmark Room King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Ceiling fan
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Suite

Landmark Suite

Landmark Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Separate bedroom
  • 140 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for State Room Twin Beds

View from room

State Room Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Ceiling fan
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for State Room Twin Pool View

View from room

State Room Twin Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Ceiling fan
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for State Room King Bed

View from room

State Room King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Ceiling fan
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for State Room King Pool View

View from room

State Room King Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Ceiling fan
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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4.7 out of 5, Exceptional, (136)
The price is AU$300
for 1 room
includes taxes & fees
4 Feb - 5 Feb
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About the area

Phnom Penh

A luxury stay in the heart of Phnom Penh awaits you at Raffles Hotel Le Royal. Within steps you'll find National Library and Exchange Square within a 10-minute stroll. Highlights at this eco-friendly hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include Thai massages, body scrubs and facials along with access to the sauna and steam room. The fine-dining restaurant, Restaurant Le Royal, is open for lunch and dinner. Elephant Bar is the hotel's own bar. Enjoy the gym, sauna and kids' swimming pool. 7772 square feet (722 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Daun Penh hotel include Riverside and Wat Phnom.

What's nearby

  • Riverside - 10 min walk
  • Wat Phnom - 12 min walk
  • Central Market - 13 min walk
  • Phnom Penh Night Market - 14 min walk
  • Royal Palace - 3 min drive

Getting around

  • Phnom Penh Railway Station - 7 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.) - 25 min drive

Restaurants

  • ‪Arabitia - ‬9 min walk
  • ‪% Arabica - ‬6 min walk
  • ‪Hard Rock Cafe Phnom Penh - ‬7 min walk
  • ‪Elephant Bar - ‬1 min walk
  • ‪Village Roast Duck - Raintree - ‬7 min walk

About this property

Raffles Hotel Le Royal

Luxury Phnom Penh hotel in Daun Penh with 2 outdoor swimming pools
Raffles Hotel Le Royal offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 7772 square feet (722 square metres) and includes conference space. A children's pool, a terrace, and multilingual staff are also featured at the luxury Raffles Hotel Le Royal. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Raffles Hotel Le Royal was completed in May 2020.

Smoking is allowed in designated areas at this Colonial Phnom Penh hotel.

  • 175 guestrooms or units
  • 4 levels
  • 6 buildings
  • 7772 sq ft of conference space
  • 722 sq. m of conference space
  • Built in 1929
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Raffles Hotel Le Royal offers 175 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 42-inch LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include Thai massages, facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, French, Khmer

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 24 hours per day

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 30 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elephant Bar
  • Le Phnom 1929
  • Restaurant Le Royal

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • 7,772 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raffles Hotel Le Royal

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Airport shuttle fee: USD 88 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas is limited to 24 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Raffles Hotel Le Royal
Raffles Hotel Le Royal Phnom Penh
Raffles Hotel Royal
Raffles Le Royal
Raffles Le Royal Phnom Penh
Raffles Royal
Raffles Royal Hotel
Royal Raffles
Raffles Hotel Royal Phnom Penh
Raffles Royal Phnom Penh
Raffles Hotel Phnom Penh
Raffles Hotel Le Royal Hotel
Raffles Hotel Le Royal Phnom Penh
Raffles Hotel Le Royal Hotel Phnom Penh

Frequently asked questions

What is the cancellation policy at Raffles Hotel Le Royal?

Raffles Hotel Le Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Raffles Hotel Le Royal?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Raffles Hotel Le Royal on 11 Feb 2025 start from AU$518.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Raffles Hotel Le Royal?

Yep, Raffles Hotel Le Royal has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at Raffles Hotel Le Royal?

Yep, there is an onsite spa at Raffles Hotel Le Royal. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs and facials, as well as Thai massages.

Does Raffles Hotel Le Royal have a pool?

Raffles Hotel Le Royal has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What makes Raffles Hotel Le Royal a romantic place to stay?

Garden-view dining and a champagne service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Raffles Hotel Le Royal.

Is Raffles Hotel Le Royal family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Raffles Hotel Le Royal is a hit with families.

Does Raffles Hotel Le Royal serve breakfast?

Yeah, buffet brekkie is on offer daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Raffles Hotel Le Royal?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Raffles Hotel Le Royal?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Raffles Hotel Le Royal?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Raffles Hotel Le Royal?

No, pets and service animals are not allowed.

Raffles Hotel Le Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 278 out of 421 reviews" "
Rating 8 - Good. 102 out of 421 reviews" "
Rating 6 - Okay. 28 out of 421 reviews" "
Rating 4 - Poor. 7 out of 421 reviews" "
Rating 2 - Terrible. 6 out of 421 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
they remembered me when I returned a few days later
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utterly beautiful elegance
Stayed 1 night in May 2024

10/10 Excellent

abby

Stayed 2 nights in May 2024

10/10 Excellent

Tim

Liked: Staff & service, amenities, property conditions & facilities
Amazing hotel, 5 star in every respect but combined with the intimate feeling of a home. The housemaids deserve a special mention, the rooms are absolutely every day. Breakfast is maybe average for this standard hotel but was that because all else excelled?
Stayed 3 nights in Apr 2024

6/10 Okay

Michele

Stayed 1 night in Mar 2024

2/10 Terrible

Michele

Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truely one of my favorite hotels in the world. impeccable on all levels from service to food to facilities. The hotel was built in the 1920s and is so special. I loved my time there!!
Stayed 1 night in Mar 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so good W Hotel in Phenom Penh.
Stayed 7 nights in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay. Service was perfect. I was a bit upset because I confirmed with the manager several days before my trip that they would have the Superbowl available to watch on the TV. Not only did they not have it but they didn’t have any idea what the Super Bowl even was. I had to scramble last minute to buy a subscription to watch it
Stayed 4 nights in Feb 2024

10/10 Excellent

Raffana, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really wonderful stay. Service was exceedingly good. The rooms are beautiful and artfully laid out. My only regret is not staying longer.
Stayed 1 night in Feb 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and staff amazing, with the exception of the bell captain who was only interested in his kick back, from taxi or tuk tuk drivers.
Stayed 3 nights in Feb 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Edward

Stayed 1 night in Dec 2023

8/10 Good

Callum

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is lovely and clean, pretty and comfortable. My issue is with the service / training. Within the main restaurant in this apparent 5 star hotel I was very clear about being vegetarian and not eating meat or fish. Firstly I was delivered a dish with beef in that was not ordered, then after explaining again and being apologised to I was given a dish with fish sauce. All fairly unacceptable, especially with the prices being so much more expensive than they should be here, I had better service / understanding at the local street food vendors! During my stay I had booked a car to take me back to the airport, this was confirmed with a lovely handwritten note with my key. Upon checkout they seem to have misplaced my booking so had no transportation and was told to book my own. When my car arrived to the hotel I was told by the concierge that the car I had booked with the hotel was waiting for me.. a rather confusing and exhausting experience which just put a dampener on the day. The elephant bar is a lovely place to relax - sometimes, on other nights it appears to be a rowdy, loud unpleasant place to be with shouting guests / a heard of screaming children running around.
Stayed 2 nights in Dec 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Amenities
Lovely hotel & the staff are excellent made us feel extremely welcome
Stayed 4 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Sep 2023

10/10 Excellent

Robert, Athens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This colonial-style hotel not only is an important part of Cambodia’s history, it is a most lovely and relaxing retreat from the hustle and bustle of Phnom Penh. The room we were in was exceptionally comfortable and elegant. The pool is an extraordinary refuge from the heat. And the staff makes every effort — and then some — to spoil the guests.
Stayed 4 nights in Jul 2023

10/10 Excellent

marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raffles is the most amazing hotel. Everything done to perfection at all times. Always a memorable experience
Stayed 2 nights in Feb 2023

10/10 Excellent

Barry, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent service, lovely food & facilities - a very enjoyable stay!
Stayed 2 nights in Jan 2023

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beuatiful old colonial hotel wonderfully maintained. staff were so helpful and did everything they could for us
Stayed 2 nights in Jul 2022

10/10 Excellent

Andreas

Stayed 2 nights in Apr 2022

8/10 Good

PHAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022