Sensory Park Urban Hotel (Phnom Penh, KHM): Reviews & Deals from AU$142

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Hotel with free breakfast, near Royal Palace

Dates

December 2024

January 2025

In-room safe, desk, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool

Breakfast included

Spa

Parking included

Air conditioning

Housekeeping

includes taxes & fees

24 Nov - 25 Nov

Explore the area

No 32, street 282, Boeng Keng Kang 1, Boeng Keng Kang, Phnom Penh, Phnom Penh, 120102

Independence Monument
10 min walk
Tuol Sleng Genocide Museum
16 min walk
Royal Palace
18 min walk
Phnom Penh (PNH-Phnom Penh Intl.)
31 min drive

Room options

Club Twin Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

30 sq m
City view
Sleeps 2
1 Single Bed

Premium Twin Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

21 sq m
City view
Sleeps 2
1 Single Bed

Club Twin Room (Single Use)

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

30 sq m
City view
Sleeps 1
1 Single Bed

Premium Double Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

21 sq m
City view
Sleeps 2
1 King Bed

Standard Double Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

20 sq m
City view
Sleeps 2
1 King Bed

Club Double Room (Single Use)

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

30 sq m
City view
Sleeps 1
1 King Bed

Premium Double Room (Single Use)

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

21 sq m
City view
Sleeps 1
1 King Bed

Executive Double Room (Single Use)

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

46 sq m
City view
Sleeps 1
1 King Bed

Standard Twin Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

20 sq m
City view
Sleeps 2
2 Single Beds

Executive Double Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

46 sq m
City view
Sleeps 2
1 King Bed

Standard Double Room (Single Use)

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

20 sq m
City view
Sleeps 1
1 King Bed

Standard Twin Room (Single Use)

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

20 sq m
City view
Sleeps 1
2 Single Beds

Club Double Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

30 sq m
City view
Sleeps 2
1 King Bed

Premium Twin Room (Single Use)

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Rainfall showerhead

Bathrobes

Private bathroom

Hairdryer

Electric kettle

21 sq m
City view
Sleeps 1
1 Single Bed

Similar properties

Pool

Breakfast included

Spa

Kids pool

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About the area

Phnom Penh

Sensory Park Urban Hotel puts you in the heart of Phnom Penh, within just a 10-minute stroll of Wat Lang Ka and Preah Sihanouk Garden. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, THE SENSORY CAFÉ, is open for breakfast, brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas, a free manager's reception and a steam room. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 3.5-property class Chamkar Mon hotel, attractions include Royal Palace and Riverside.

What's nearby

Tuol Sleng Genocide Museum - 16 min walk - 1.4 km
Royal Palace - 18 min walk - 1.5 km
NagaWorld Casino - 2 min drive - 1.9 km
Central Market - 3 min drive - 2.4 km
Tuol Tom Pong Market - 3 min drive - 2.7 km

Getting around

Phnom Penh Railway Station - 9 min drive
Phnom Penh (PNH-Phnom Penh Intl.) - 31 min drive

Restaurants

‪kai zaab - ‬5 min walk
‪Q House Dining & Bar - ‬5 min walk
‪Geylang Lor 9 ហ្គេឡាង ឡ៩ - ‬2 min walk
‪បបរមាន់ និង ដូងក្រឡុក វិមានឯករាជ្យ - ‬2 min walk
‪Min Min Kitchen - ‬5 min walk

About this property

Sensory Park Urban Hotel

Hotel with free breakfast, near Royal Palace

Sensory Park Urban Hotel offers its guests an outdoor pool and a steam room. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A rooftop terrace, spa services, and barbecue grills are also featured at the business-friendly Sensory Park Urban Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Phnom Penh hotel.

78 guestrooms or units

Buffet breakfast (free)

Manager's reception (free)

Deli

Terrace on the roof

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Tour and ticket information

Concierge

Garden

BBQ grill(s)

Lift

Smoking in designated areas

Dining venue

Sensory Park Urban Hotel offers 78 air-conditioned accommodations with a safe and complimentary dressing gowns. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Phnom Penh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Chinese (Mandarin), English, Khmer, Thai

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 6:30 AM to 10:30 AM
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

THE SENSORY CAFÉ

Family friendly

Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Barbecue grill
Garden
Outdoor entertainment area
Outdoor furniture
Rooftop terrace

Spa

Massage
Spa services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Phone accessibility kit
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Electric kettle

Air conditioning
Desk
Iron/ironing board
Safe
Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 0 (exact amount varies) at checkout

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sensory Park Urban Hotel

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: USD 15 (one-way), (from 1 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Sensory Park Urban Hotel Hotel

Sensory Park Urban Hotel Phnom Penh

Sensory Park Urban Hotel Hotel Phnom Penh

Frequently asked questions

What is the cancellation policy at Sensory Park Urban Hotel?

Sensory Park Urban Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sensory Park Urban Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Sensory Park Urban Hotel on 24 Nov 2024 start from AU$141.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sensory Park Urban Hotel?

Yep, Sensory Park Urban Hotel has a free self car park.

Is there a spa on site at Sensory Park Urban Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Sensory Park Urban Hotel have a pool?

Sensory Park Urban Hotel has an outdoor pool.

Does Sensory Park Urban Hotel serve breakfast?

Yeah, free buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sensory Park Urban Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sensory Park Urban Hotel?

Yep, you can grab a meal at Sensory Park Urban Hotel's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Sensory Park Urban Hotel?

Check-in begins at 2:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Sensory Park Urban Hotel?

No, pets and service animals are not allowed.

Sensory Park Urban Hotel Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Francis

12 June 2024

Stayed 13 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller

10 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were amazing! Very helpful and communicate well, from the front desk, room service staff, restaurant and even security staff. I had an overall enjoyable stay. The hotel's location is very convenient for moving around, getting taxis and even walking short distances to malls, restaurants and other businesses.

Stayed 13 nights in May 2024

8/10 Good

James

Travelled with partner

27 Apr 2024

Everything was perfect. The only thing I didn’t like was that, in my opinion, the a/c wasn’t cold enough in the room

Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

5 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great

Stayed 7 nights in Feb 2024

10/10 Excellent

Corey, Edmonton

25 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel

Stayed 3 nights in Jan 2024

10/10 Excellent

Corey, Edmonton

Travelled with family

17 Jan 2024

Liked: Amenities, property conditions & facilities

Stayed 1 night in Jan 2024

10/10 Excellent

Corey, Edmonton

Travelled with family

9 Jan 2024

Liked: Cleanliness, amenities

Stayed 3 nights in Jan 2024

8/10 Good

Tat Leong, San Mateo

17 Dec 2023

Stayed 2 nights in Dec 2023

8/10 Good

Peter

8 May 2023

Liked: Property conditions & facilities, room comfort

Ok stay

Hotel organised pickup from airport worked well. ($15) for return grab and PassApp were much cheaper (about $8). Reception was ok but concierge can’t make restaurant reservations. Club room was spacious but cleaning was not up to scratch. Air con worked well but was noisy. Wifi dropped out and slowed down at times. Bed was comfy. The club lounge is closed. The restaurant has great ice cold beer and does the best beef lok lak we had in our 10 days in Cambodia. But the we’re short of ingredients and some dishes/wine weren’t available. At checkout the had to confirm I had paid through hotels.com lucky I had print outs. Why couldn’t that have been sorted earlier? It all worked fine in the end. Location is good with a few decent restaurants in walking distance. S21 is also walkable. Central market would probably require a tik tuk. PassApp generally gets lower fares than grab. But try both. Our room also smelled of stale cigarette smoke. Overall ok but I think I’d look elsewhere for next time.

Stayed 3 nights in May 2023

4/10 Poor

craig

1 Mar 2023

Liked: Staff & service

Disliked: Cleanliness

Total disappointment

I booked a "club room" expecting the full club experience. However there is no club experience here, apparently it's "coming soon". So I paid more money for nothing. I was able however to get a late checkout which was nice. Also we were upgraded to the suite room which we appreciated, so I understand they tried to make us happy. And what I didn't tell them as.i was so tired of complaining that trash was under the sink in the upgraded room. I just didn't have the heart to complain anymore. Breakfast is ok. Sorry but if we ever returned to phnom Penh I would choose a different hotel.

Stayed 3 nights in Feb 2023

6/10 Okay

YuPei

18 Feb 2023

Stayed 4 nights in Feb 2023

2/10 Terrible

Michael

23 Jan 2023

Disliked: Staff & service, property conditions & facilities, room comfort

Stolen money and No refund after promised

This feedback might get deleted but it needs to be said. There is a thief at this hotel. And the date my money was stolen/ replaced with fakes was Tues Jan 10, 2023. I asked to see the footage but the CCTV camera footage and the door lock caputure cards times and dates were so different that it confused us and wasted our time. I didn't even get to check the rest of the day. If this gets to higher level personel please look into Tues Jan 10 between 9am to 11am & 2pm to 6pm. Also more disgusting was the outright lie that the General Manager of your Hotel told me. When I relized I couldn't get anywhere watching the CCTV footage and door capture times as the discrepancy were so great. In the end I was uncomfortable and felt unsafe to continue staying at your hotel. I wanted to check out. When I asked if he could refund me for the days after I checked he said they could do nothing and I needed to go through my booking agency. I got a receipt of checking out of your hotel as of Jan 16th. I paid in full from Jan 9th to Jan 22nd for $60/night. And only asked for the refund for the remaining days. So I contacted my booking agent and they contacted your hotel to get my refund for the balance of my stay. The agent said YOUR hotel would only honor the original contract. Was this the absolute outcome regardless of what we found on the video tapes???... I have serious doubt about your hotel. The General Manager just say I needed to go through my booking agent to get me to leave

Stayed 13 nights in Jan 2023

10/10 Excellent

Austin

Travelled with family, Travelled with family and small children, Travelled with partner

20 Jan 2023

Liked: Staff & service, amenities, property conditions & facilities

This hotel has been exceptionally accommodating. The staff are great friendly and supporting of any issues. Rooms are always cleaned everyday.

Stayed 5 nights in Jan 2023

10/10 Excellent

Loren W.

Travelled with family

9 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff. Great facilities and great breakfast.

8/10 Good

Masakazu

8 Jan 2023

Liked: Cleanliness, amenities, property conditions & facilities

I'm mostly satisfied with staying at this hotel. Breakfast was good and stuff was friendly. The only thing is that I asked laundry and all clothes folded so as to pack easily when leaving next day. But they were not folded. I claimed and got some discount.

10/10 Excellent

Sheridan

22 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2022

10/10 Excellent

Paul

8 Aug 2022

Stayed 1 night in Aug 2022

10/10 Excellent

Kimberley

20 July 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2022

8/10 Good

Steven, Port Kembla

Travelled with partner

6 July 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Out of four hotels booked this by far had the best mattress. Lovely pillow top that made sleeping enjoyable. Breakfast was more than ample just some attention to detail like putting out stale french sticks.Staff accommodating and friendly

Stayed 4 nights in Jun 2022

10/10 Excellent

Maria C

Travelled with family

17 June 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2022

10/10 Excellent

Michael

Business traveller

11 June 2022

Liked: Staff & service, amenities, property conditions & facilities

This was an excellent choice, it is very clean, modern and the food at the restautant on the 16th floor was fantastic. Everyone was very friendly and helpful, I thought I was at a Marriott! a very high 10 score for me!

Stayed 5 nights in May 2022

10/10 Excellent

Amanda

22 Apr 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a new hotel which is why it does not have many ratings but it is beautiful! Breakfast is served ala carte (they offer both western and Asian options) on the 16th and the views are incredible. The bed is so comfy(this is rare in SEA), all linens & bedding is white. They have have a robe, slippers and ironing board in the closet. There were even toothbrushes, soap, shampoo and extra hand towels. It is situated in a good area that is close to many food places and walking distance (30 mins max) to many attractions (Tuol Sleng Museum, Central Market, Mall, etc). The staff was so nice and friendly. The gym was clean, the only suggestion is to leave disinfectant & paper towels so people can wipe down the machines after use. The pool is also very nice and clean.

Stayed 3 nights in Apr 2022

10/10 Excellent

YIKUEI

20 Apr 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice location ,walkable to many cafe restaurants.

Stayed 3 nights in Apr 2022

10/10 Excellent

Amanda

19 Apr 2022

Liked: Cleanliness, staff & service, amenities

This is a new hotel which is why it does not have many ratings but it is beautiful! Breakfast is served ala carte on the 16th and the views are incredible. The bed is so comfy, all linens & bedding is white. They have have a robe, slippers and ironing board in the closet. It is situated in a good area close to many food places and walking distance (30 mins max) to many attractions (Tuol Sleng Museum, Central Market, Mall, etc). The staff was so nice and friendly. The gym was clean, the only suggestion is to leave disinfectant & towels so people can wipe down the machines after use. The pool is also very nice and clean. I will be leaving a review on Google with a video of the hotel.

Stayed 1 night in Apr 2022

10/10 Excellent

Daniel

Travelled with family

18 Feb 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Shower window was awesome!!!!

Stayed 1 night in Feb 2022

Sensory Park Urban Hotel

Photo gallery for Sensory Park Urban Hotel

Reviews

Wonderful

Popular amenities

Explore the area

Room options

View all photos for Club Twin Room

Club Twin Room

Highlights

View all photos for Premium Twin Room

Premium Twin Room

Highlights

View all photos for Club Twin Room (Single Use)

Club Twin Room (Single Use)

Highlights

View all photos for Premium Double Room

Premium Double Room

Highlights

View all photos for Standard Double Room

Standard Double Room

Highlights

View all photos for Club Double Room (Single Use)

Club Double Room (Single Use)

Highlights

View all photos for Premium Double Room (Single Use)

Premium Double Room (Single Use)

Highlights

View all photos for Executive Double Room (Single Use)

Executive Double Room (Single Use)

Highlights

View all photos for Standard Twin Room

Standard Twin Room

Highlights

View all photos for Executive Double Room

Executive Double Room

Highlights

View all photos for Standard Double Room (Single Use)

Standard Double Room (Single Use)

Highlights

View all photos for Standard Twin Room (Single Use)

Standard Twin Room (Single Use)

Highlights

View all photos for Club Double Room

Club Double Room

Highlights

View all photos for Premium Twin Room (Single Use)

Premium Twin Room (Single Use)

Highlights

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About the area

Phnom Penh

What's nearby

Getting around

Restaurants

About this property

Sensory Park Urban Hotel

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in