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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
The current price is AU$367
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • S'edav Va'aki Museum
    ‪10 min walk‬
  • Celebrity Theater
    ‪4 min drive‬
  • Papago Park
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
Coffee/tea maker
Cable channels
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Desk, iron/ironing board, rollaway beds, free WiFi

Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Living Area)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom (with Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Phoenix Airport North

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1714)
The price is AU$450
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hilton Garden Inn Phoenix Airport North

About the area

Phoenix

At Crowne Plaza Phoenix Airport - PHX by IHG you'll be 4.6 km (2.9 mi) from Desert Botanical Garden and 4.6 km (2.9 mi) from Phoenix Zoo. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a free airport shuttle. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and pool loungers. 15000 square feet (1394 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Camelback East hotel include Arizona State University and Footprint Center.

What's nearby

  • Arizona State University - 8 min drive
  • Desert Botanical Garden - 8 min drive
  • Phoenix Convention Center - 8 min drive
  • Chase Field - 9 min drive
  • Phoenix Zoo - 12 min drive

Getting around

  • 44th Street - Washington Station - 1 min walk
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks Terminal 4 - ‬7 min drive
  • ‪Cheuvront Food & Wine Bar - ‬7 min drive
  • ‪Wildflower Bread Company - ‬7 min drive
  • ‪Blanco Tacos + Tequila - ‬7 min drive
  • ‪Matt's Big Breakfast - ‬7 min drive

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Secured, covered parking on site (USD 12 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self-parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Frequently asked questions

What is the cancellation policy at Crowne Plaza Phoenix Airport - PHX by IHG?

Crowne Plaza Phoenix Airport - PHX by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Phoenix Airport - PHX by IHG?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Phoenix Airport - PHX by IHG on 2 Mar 2025 start from AU$366.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Phoenix Airport - PHX by IHG?

Yep, Crowne Plaza Phoenix Airport - PHX by IHG has a secured covered self car park with in/out privileges for USD 12.00 per day.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a pool?

Crowne Plaza Phoenix Airport - PHX by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Crowne Plaza Phoenix Airport - PHX by IHG?

Crowne Plaza Phoenix Airport - PHX by IHG features an outdoor pool, 1 hot tub and 2 restaurants.

Does Crowne Plaza Phoenix Airport - PHX by IHG serve breakfast?

Yeah, full breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza Phoenix Airport - PHX by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Crowne Plaza Phoenix Airport - PHX by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Phoenix Airport - PHX by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 731 out of 1320 reviews
Rating 8 - Good. 262 out of 1320 reviews
Rating 6 - Okay. 167 out of 1320 reviews
Rating 4 - Poor. 90 out of 1320 reviews
Rating 2 - Terrible. 70 out of 1320 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Stayed 1 night in Nov 2024

6/10 Okay

Diane, Bluffton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated. Preprogrammed buttons on phone didn’t work. TV did not work at first but needed to be reprogrammed by a very nice technician.
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service
Bathtub stained black Front desk staff so rude
Stayed 1 night in Nov 2024

8/10 Good

Russell

Stayed 1 night in Nov 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Short staff
Not as expected.. short staff
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities, room comfort
Grand canyon trip
Great stay...close to highway...great location
Stayed 1 night in Nov 2024

10/10 Excellent

Angele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Wayne, Fitchburg

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel's fine. Convenient: across the street from the PHX SkyTrain to terminal
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only here overnight on a cross country trip. But I would have been happy to stay here longer. Everything seemed nice.
Stayed 1 night in Sep 2024

6/10 Okay

Christine

Travelled with partner
Liked: Staff & service
smelled weird when first walked into the room, toliet was clogged but it was fixed promptly. A plus was they had a shuttle to the airport
Stayed 4 nights in Nov 2024

4/10 Poor

Melody, Renton

Pretty typical. Nice lobby area. Did not do any dining. Left to early for breakfast which i believe was included in overnight stay
Stayed 1 night in Nov 2024

8/10 Good

Jeremiah, Bend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, it’s just in a neighborhood where hotel staff said I shouldn’t walk to the convenience store, because it wasn’t safe. I felt completely safe at the hotel and it was clean. It would be nice if they had more options for food and drink. You can’t get coffee before 6a and if you shouldn’t be walking to other places it really limits your options.
Stayed 3 nights in Nov 2024

6/10 Okay

Dennis

Travelled with family
Liked: Room comfort
Thank you
To pricey…
Stayed 1 night in Nov 2024

10/10 Excellent

Natalya

Stayed 1 night in Nov 2024

10/10 Excellent

Susanne

Stayed 1 night in Oct 2024

6/10 Okay

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely furnished. Attractive lobby. Front desk manager was very helpful. 24 hour shuttle to airport. Sky Train to airport and rental car across the street from the hotel made getting to the airport easy. Some homeless people around the Sky Train and metro station.
Stayed 1 night in Nov 2024

4/10 Poor

LUIS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinky pillos and ron, no TV
The room had a funny smoky ámelo, TV didn’t work I called the lobby, they Said they were send of someone over, they never did no one came to fix the TV, 3 of th 4 pillows stink like sweat, no planning on staying at this hotel again, just to be a good convenience hotel to stay at.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with group
Great property, gave us early check in, nice staff!
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Travelled with family
Liked: Amenities
The positive was the beds were very comfortable. The room was dated and the bathroom
Stayed 1 night in Nov 2024

8/10 Good

Reynolds

Stayed 2 nights in Oct 2024

4/10 Poor

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Less than expected.
The room was outdated and unclean. Sticky counters, floors, outdated chipped toilet seat, etc.
This photo appeared on Hotels.com. It is TOTALLY FALSE!
Stayed 5 nights in Nov 2024

4/10 Poor

Carol

Disliked: Cleanliness, staff & service
Disappointed
Over all not what I would expect for the price..... Dirty stained carpet in room... Evening front desk staff were not hospitable..... The advertising makes it look much better than it is.
Stayed 1 night in Nov 2024

10/10 Excellent

Liberty

Stayed 1 night in Oct 2024