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DoubleTree by Hilton Phoenix Chandler

4.0 star property
Suburban hotel with fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Phoenix Chandler

Exterior
Lobby lounge
Breakfast served
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
The price is AU$173
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
7475 W Chandler Blvd, Chandler, AZ, 85226
  • Wild Horse Pass Motorsports Park
    4 min drive
  • Whataburger
    3 min walk
  • Chandler Fashion Center Transit Center
    8 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    15 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

Combined shower/bathtub, rainfall showerhead, free toiletries

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Combined shower/bathtub, rainfall showerhead, free toiletries

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Combined shower/bathtub, rainfall showerhead, free toiletries

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Combined shower/bathtub, rainfall showerhead, free toiletries

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Combined shower/bathtub, rainfall showerhead, free toiletries

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Sofa bed - double
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Combined shower/bathtub, rainfall showerhead, free toiletries

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Sofa bed - double
Blackout curtains
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Combined shower/bathtub, rainfall showerhead, free toiletries

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Sofa bed - double
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Combined shower/bathtub, rainfall showerhead, free toiletries

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sonesta Select Phoenix Chandler

Pool
Hot tub
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1013)
The price is AU$190
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Sonesta Select Phoenix Chandler

About the area

Chandler

At DoubleTree by Hilton Phoenix Chandler you'll be 4.4 km (2.7 mi) from Lone Butte Casino and 4.9 km (3.1 mi) from Wild Horse Pass Motorsports Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Made Market, is open for breakfast. Ten Lounge is the hotel's own lobby lounge, serving drinks along with dinner. Enjoy the gym and pool loungers. Business amenities include 4 meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of RV/bus/truck parking. .Within a 20-minute drive of this 4-property class Chandler hotel, attractions include Arizona State University and Phoenix Convention Center.

What's nearby

  • Wild Horse Pass Motorsports Park - 4 min drive
  • Phoenix Premium Outlets - 6 min drive
  • Chandler Fashion Center - 7 min drive
  • Rawhide Western Town & Event Center - 8 min drive
  • Arizona Grand Golf Course - 8 min drive

Getting around

  • Chandler Fashion Center Transit Center - 8 min drive
  • Maricopa Station - 23 min drive
  • Sky Harbor International Airport (PHX) - 15 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Cracker Barrel - ‬11 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪Rudy's Country Store and Bar-B-Q - ‬4 min walk
  • ‪Del Taco - ‬12 min walk

About this property

DoubleTree by Hilton Phoenix Chandler

Suburban hotel with fitness centre and 24-hour business centre
DoubleTree by Hilton Phoenix Chandler offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. The business-friendly DoubleTree by Hilton Phoenix Chandler also features multilingual staff, a garden, and concierge services. Self parking is free. A complete renovation of DoubleTree by Hilton Phoenix Chandler was completed in August 2019.

This 4-star Chandler hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 4 levels
  • Built in 1981
  • Deli
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Phoenix Chandler offers 160 accommodations with laptop-compatible safes and complimentary bottles of water. 27-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 15 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Made Market
  • Ten Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults and USD 10 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree by Hilton Phoenix Chandler Hotel
DoubleTree by Hilton Phoenix Chandler Chandler
Chandler Southgate
DoubleTree by Hilton Phoenix Chandler Hotel Chandler

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Phoenix Chandler?

DoubleTree by Hilton Phoenix Chandler offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Phoenix Chandler?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Phoenix Chandler on 29 Dec 2024 start from AU$173.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Phoenix Chandler?

Yep, DoubleTree by Hilton Phoenix Chandler has a free self car park.

Does DoubleTree by Hilton Phoenix Chandler have a pool?

DoubleTree by Hilton Phoenix Chandler has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What makes DoubleTree by Hilton Phoenix Chandler a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Phoenix Chandler.

Is DoubleTree by Hilton Phoenix Chandler family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Phoenix Chandler is a hit with families.

Does DoubleTree by Hilton Phoenix Chandler serve breakfast?

Yeah, cooked-to-order breakfast is served weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Phoenix Chandler?

No, DoubleTree by Hilton Phoenix Chandler does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Phoenix Chandler?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Phoenix Chandler?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Phoenix Chandler?

No, only service animals are allowed.

DoubleTree by Hilton Phoenix Chandler Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 492 out of 1003 reviews" "
Rating 8 - Good. 249 out of 1003 reviews" "
Rating 6 - Okay. 121 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 61 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy bed
Stayed 1 night in Jul 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Only 1 nught
Stayed 1 night in Sep 2024

10/10 Excellent

Erick

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WARM COOKIES...GOT ONE EVERY DAY!!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Myranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! Room was quaint.
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice and i had an overall great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean comfortable hotel, friendly staff.
I would appreciate this site disclosing incidental fees when booking rooms, it’s frustrating to have a quote and then have it be substantially more at check in. The hotel was as advertised and nice, we used all the facilities including the pool area. I did ask to receive my check out bill by email but never received it.
Stayed 2 nights in Sep 2024

8/10 Good

Safarali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My windows did not open, totally.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristen, NEW YORK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Fourth time staying here with family and exceeded our expectations. Lovely & freiendly hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce, Glendale

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,great chicago bar across the street called Hob Knob.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Thanks for a nice place to stay.
We came to spend a couple of days with our granddaughter for her Birthday today! The room was comfortable, clean, quiet and we were so busy we didn't get to enjoy it enough! Thanks for an early check-in! Got us out of the heat while waiting for our granddaughter to meet us. This is our 3rd time here. Very good place to stay. Close to everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zach

Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Anatoliy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to pay for breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Good facilities- the room was so spacious!
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Stayed 2 nights in Aug 2024

10/10 Excellent

Adrianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean overall
Very clean and nice employees, especially the maids. The give you a little extra time at check out if your running behind time with your family. Pool is nice and clean as well. Good stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor customer services by GM
When I checked in, the room was a bit warm. So I just figured I needed to put the fan on high for the AC and wait for it to cool down. I woke up in the middle and I drenched and sweat. When I went to the front desk to let them know about it, they said someone was going to check it out. I left the room and came back and nothing was done. It went to switch rooms and the same thing was in another room ended up being a messed up chiller for the AC and the GM did not even come out to acknowledge me about it, just sent the front desk clerk to tell me what room is won’t do anything will refund your money if you want to leave. He didn’t even have the courtesy to come and talk to me himself and be apologetic about it. The front desk clerk was very sweet and apologetic about it, but that’s not her duty in that sense when it’s something that major. I do not recommend staying at this particular Doubletree due to the fact of the service from the GM.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked three rooms for a wedding and the location was awesome. Great staff!
Stayed 1 night in Jun 2024