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DoubleTree Resort by Hilton Paradise Valley - Scottsdale

4.0 star property
Suburban resort with 2 outdoor pools and free local area shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree Resort by Hilton Paradise Valley - Scottsdale

2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Terrace/patio
Serves breakfast, lunch and dinner
One Bedroom Suite, One King Bed, Non-Smoking | View from room
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Pool
  • Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
The price is AU$235
includes taxes & fees
27 Nov - 28 Nov

Explore the area

Map
5401 N Scottsdale Rd, Scottsdale, AZ, 85250
  • Scottsdale Fashion Square
    13 min walk
  • Scottsdale Waterfront
    19 min walk
  • Western Spirit: Scottsdale's Museum of the West
    3 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    21 min drive

Room options

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio, Poolside

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Patio, Poolside

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Courtyard View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony, Courtyard View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio (Roll-In Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Patio (Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Designer toiletries, hair dryer, towels, soap

Room, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Sleeper Sofa Beds, Non-Smoking

View from room

Two Sleeper Sofa Beds, Non-Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 2 Double Sofa Beds

View all photos for Room, 1 King Bed, Patio, Poolside

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Patio, Poolside

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Patio

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, down duvets, in-room safe, blackout curtains

One King Bed, Non-Smoking, Roll In Shower

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Poolside (Roll-In Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Poolside (Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 1 King Bed Nonsmoking

Premium bedding, down duvets, in-room safe, blackout curtains

1 King Bed Nonsmoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Nonsmoking

Premium bedding, down duvets, in-room safe, blackout curtains

2 Queen Beds Nonsmoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Patio Or Balcony View Room)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed (Patio Or Balcony View Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Scottsdale

At DoubleTree Resort by Hilton Paradise Valley - Scottsdale you'll be 1.1 km (0.7 mi) from Scottsdale Fashion Square and 4.7 km (2.9 mi) from Camelback Mountain. Highlights at this resort include 2 outdoor swimming pools, a restaurant and free self-parking. .Asadero is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, outdoor tennis court, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this Scottsdale resort include Desert Botanical Garden and Talking Stick Resort Casino.
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What's nearby

  • Scottsdale Fashion Square - 13 min walk - 1.2 km
  • Desert Botanical Garden - 7 min drive - 7.4 km
  • Camelback Mountain - 7 min drive - 6.3 km
  • Talking Stick Resort Casino - 7 min drive - 7.5 km
  • Phoenix Zoo - 13 min drive - 11.0 km

Getting around

  • Center Parkway - Washington Station - 11 min drive
  • Scottsdale, AZ (SCF) - 19 min drive

Restaurants

  • ‪Shake Shack - ‬18 min walk
  • ‪Kona Grill - Scottsdale - ‬20 min walk
  • ‪Five Guys - ‬20 min walk
  • ‪Nespresso Boutique - ‬2 min drive
  • ‪The Canal Club - ‬11 min walk

About this property

DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Suburban resort with 2 outdoor pools and free local area shuttle
DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers its guests 2 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 39999 square feet (3716 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a terrace are also featured at DoubleTree Resort by Hilton Paradise Valley - Scottsdale. An area shuttle within 3 mi and A shopping centre shuttle are free. Free self parking is available.

This Scottsdale resort is smoke free.

  • 378 guestrooms or units
  • 2 levels
  • Conference rooms
  • 39999 sq ft of conference space
  • 3716 sq. m of conference space
  • Built in 1984
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers 378 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Scottsdale resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Uncovered valet parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Asadero

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 39,999 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Resort Hilton Hotel Paradise Valley-Scottsdale
DoubleTree Hilton Paradise Valley-Scottsdale
Hotel Valley-Scottsdale
DoubleTree Resort Hilton Hotel Paradise
DoubleTree Resort Hilton Paradise Valley Scottsdale
DoubleTree Resort Hilton Paradise
DoubleTree Hilton Paradise Valley Scottsdale
Doubletree Scottsdale
Doubletree Paradise Valley Hotel Scottsdale
DoubleTree Hilton Paradise
DoubleTree Resort by Hilton Hotel Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Hilton Parase
Doubletree Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley - Scottsdale Resort

Frequently asked questions

What is the cancellation policy at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Paradise Valley - Scottsdale on 27 Nov 2024 start from AU$182.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yep, DoubleTree Resort by Hilton Paradise Valley - Scottsdale has a free self car park. Additionally there is uncovered valet parking with in/out privileges for USD 20 per night.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale have a pool?

DoubleTree Resort by Hilton Paradise Valley - Scottsdale has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What makes DoubleTree Resort by Hilton Paradise Valley - Scottsdale a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at DoubleTree Resort by Hilton Paradise Valley - Scottsdale.

Is DoubleTree Resort by Hilton Paradise Valley - Scottsdale family-friendly?

You bet! With amenities such as a children's pool, children's meals and laundry facilities, it's no surprise that DoubleTree Resort by Hilton Paradise Valley - Scottsdale is a hit with families.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale serve breakfast?

Sure does, full breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

No, DoubleTree Resort by Hilton Paradise Valley - Scottsdale does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

DoubleTree Resort by Hilton Paradise Valley - Scottsdale Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 539 out of 1004 reviews" "
Rating 8 - Good. 202 out of 1004 reviews" "
Rating 6 - Okay. 138 out of 1004 reviews" "
Rating 4 - Poor. 65 out of 1004 reviews" "
Rating 2 - Terrible. 60 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did a superb job during the software glitch. Thank you for taking care of the customers.
Stayed 2 nights in Jul 2024

4/10 Poor

Kelcie

Travelled with partner
Disliked: Cleanliness, amenities
Traveled to AZ to celebrate my anniversary. The front desk was great they are the reason this place even gets the 3 stars. Housekeeping? Forget it. Our sheets had blood on them, (front desk switched our rooms immediately) the drain in the bathroom was clogged, the shower was dirty. When we asked them to refresh our room, and replace our duvet due to a huge hole causing feathers to stick to our clothing, they only gave us two flat sheets and a thin throw blanket in between. The pools were filthy and we were itchy getting out. A few of the other guests complained about this as well. I wouldnt be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff working at the front desk when we checked in!
Stayed 1 night in Aug 2024

10/10 Excellent

Jerel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff all around….and responsiveness to questions and issues was amazing and were resolved quickly and professionally. Probably the most effective front desk staff I’ve encountered in 50 plus years of traveling. This is a really great Doubletree property and well maintained and managed.
Stayed 3 nights in Aug 2024

6/10 Okay

Thomas

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a resort property and Expedia should not be quoting prices that do not include an additional $40 resort fee added on later. Extremely long lines of guests during stay had to wait to get processed. Even though there were 4 attendants at front desk. Overall impressive when you enter. Rooms are spacious but balcony and terrace doors were locked and unable to open. Room decor was okay but not great. Amenities were average. I was expecting a lot more from a Hilton property. Disappointed. Parking is a long walk down a dirty corridor. Hallways had trash, bottles, spills, not a good impression. The breakfast was supposed to be included as I paid $40 extra. They told me I was supposed to verify at front desk. Why??
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Very quiet and clean only things was both ice machines by my room weren’t working other than that it was great
Stayed 1 night in Aug 2024

6/10 Okay

Luca

Travelled with family
Disliked: Cleanliness, staff & service
Very disappointed with their housekeeping ! Not only they skipped to make a room, but the way they did the room is horrible, worse than a 6 years old kid to make a bed, they just pull the blanket back roughly, half of them hanging out of the bed, pillows were untouched. Bathroom floor un swiped full of hair. Never refill the toilet paper and hand soap that we had to go to the receptionist to ask for it (we were staying there for 7 nights). Even when we reported to the receptionist about the situation, she didn’t seem care too much, we showed her the pictures of the beds, she said it was unacceptable but in one point she said full room cleaning is by requested, maybe it’s called “touch & refresh”. We were having a brief discussion about the cleaning by request issue and we proved that it shows on our paper written “provide room cleaning daily”. At the end she said she will report to the related department, and we ask does she want our proved pictures as the record, and she said yes and give us the email address and ask us to send the pictures and describe the issue, it seems she doesn’t need to do anything. Very disappointing !!
Stayed 7 nights in Aug 2024

10/10 Excellent

Cadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our new favorite place to stay when down in Scottsdale. The property is beautiful and the staff is amazing.
Stayed 2 nights in Aug 2024

6/10 Okay

Nina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The pool was nice. The property needs updating and it looked dirty
Stayed 2 nights in Jul 2024

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

judy

Travelled with family
Liked: Staff & service, amenities
We had a lovely stay. Staff was excellent around the property. The front desk staff was laking in offering a welcoming demeanor. They seemed somewhat put out by having to check us in. But the staff around the property; restraunts and pool were very friendly. Beautiful property. Some things were left in disrepair, for example, stair rails and smaller courtyard and gardens. I could overlook that but our room, it was cool and comfortable and decorated nicely but lacked in cleanliness. Our shower had black hair (we are blond) , carpet was stained and had burn holes, we moved a chair to look for our keys and found things you don't want to know about!😬.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Young, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Ajitesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very crowded
Stayed 3 nights in Jul 2024

8/10 Good

James, phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location....
Stayed 2 nights in Aug 2024

10/10 Excellent

Waynona

Travelled with family, Travelled with partner
Beautiful. Lovely property. Lovely amenities. My family enjoyed our stay.
Stayed 1 night in Aug 2024

4/10 Poor

Noemi

Travelled with family
Liked: Staff & service
South pool was unattended and not clean, had to ask for towels 3 or 4 times.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shakeisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, everything was beautiful. It was but if a wait to check-in but overall we will be back! :)
Stayed 2 nights in Jul 2024

10/10 Excellent

Antwoinne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place to stay
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities
The property itself is very dated and long overdue for a full scale renovation. The staff was extremely friendly and courteous. They all had 5 star customer service. It was clean, however when it’s that dated it almost doesn’t matter. With full scale renovation, it would be amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amazing staff. Very comfortable stay!
Stayed 3 nights in Jul 2024