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Embassy Suites by Hilton Scottsdale Resort

3.5 star property
Suburban hotel with 2 outdoor pools and 2 hot tubs

Photo gallery for Embassy Suites by Hilton Scottsdale Resort

2 outdoor pools, pool umbrellas, pool loungers
American cuisine
Presidential Suite, 2 Bedrooms (1 king and 2 queen beds)
Outdoor banquet area
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
The current price is AU$449
includes taxes & fees
28 Mar - 29 Mar

Explore the area

Map
5001 N Scottsdale Rd, Scottsdale, AZ, 85250
  • Scottsdale Fashion Square
    ‪6 min walk‬
  • Scottsdale Waterfront
    ‪12 min walk‬
  • Western Spirit: Scottsdale's Museum of the West
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪15 min drive‬

Room options

View all photos for Premium Suite, 2 Double Beds, Accessible, Bathtub

Premium Suite, 2 Double Beds, Accessible, Bathtub | Private kitchen

Premium Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Sofa bed - unspecified
Premium bedding
Private bathroom
  • 52 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms (1 king and 2 queen beds)

Presidential Suite, 2 Bedrooms (1 king and 2 queen beds) | Living area

Presidential Suite, 2 Bedrooms (1 king and 2 queen beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Dishwasher
Flat-screen TV
Premium bedding
Sofa bed
  • 232 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Accessible, Bathtub (2 Double Beds)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Bathtub (2 Double Beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Sofa bed - unspecified
Premium bedding
Private bathroom
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Sofa bed - unspecified
Premium bedding
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (1 king and 2 double beds)

Suite, 2 Bedrooms (1 king and 2 double beds) | Living area

Suite, 2 Bedrooms (1 king and 2 double beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Sofa bed
2 bedrooms
  • 102 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Pool View (Ground Floor)

43-inch flat-screen TV with cable channels, TV, pay films

Suite, 2 Double Beds, Pool View (Ground Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Sofa bed - unspecified
Premium bedding
Private bathroom
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with cable channels, TV, pay films

Deluxe Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Sofa bed - unspecified
Premium bedding
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Double Beds)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (2 Double Beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Sofa bed - unspecified
Premium bedding
Hairdryer
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Sofa bed - unspecified
Premium bedding
Hairdryer
  • 52.9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

43-inch flat-screen TV with cable channels, TV, pay films

Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Sofa bed - unspecified
Premium bedding
Hairdryer
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

43-inch flat-screen TV with cable channels, TV, pay films

Superior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds

Free toiletries, hair dryer, bathrobes, towels

Premium Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Sofa bed - unspecified
Premium bedding
Private bathroom
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Front of property

The Scottsdale Plaza Resort & Villas

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (2187)
The price is AU$684
for 1 room
includes taxes & fees
18 Mar - 19 Mar
The Scottsdale Plaza Resort & Villas

About the area

Scottsdale

At Embassy Suites by Hilton Scottsdale Resort you'll be 0.5 km (0.3 mi) from Scottsdale Fashion Square and 4.8 km (3 mi) from Camelback Mountain. Highlights at this hotel include 2 outdoor swimming pools, 2 poolside bars and a restaurant. .The restaurant, Azul Clubhouse, serves American cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 2 hot tubs, gym and outdoor tennis court plus access to free bike hire. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Free buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3.5-property class Scottsdale hotel include Talking Stick Resort Casino and Arizona State University.
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What's nearby

  • Scottsdale Fashion Square - 6 min walk
  • Scottsdale Waterfront - 12 min walk
  • Scottsdale Stadium - 3 min drive
  • Camelback Mountain - 7 min drive
  • Talking Stick Resort Casino - 8 min drive

Getting around

  • Priest Dr - Washington Station - 9 min drive
  • Sky Harbor International Airport (PHX) - 15 min drive

Restaurants

  • ‪Fashion Square Food Court - ‬14 min walk
  • ‪Shake Shack - ‬11 min walk
  • ‪Culinary Dropout - ‬13 min walk
  • ‪Kona Grill - Scottsdale - ‬13 min walk
  • ‪Five Guys - ‬11 min walk

About this property

Embassy Suites by Hilton Scottsdale Resort

Suburban hotel with 2 outdoor pools and 2 hot tubs
As a guest of Embassy Suites by Hilton Scottsdale Resort, you'll find 2 outdoor swimming pools and 2 hot tubs along with an outdoor tennis court, a health club, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business centre and meeting rooms are available. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Scottsdale Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Scottsdale hotel.

  • 312 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 bars by the pool
  • Conference rooms
  • Built in 1980
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Scottsdale Resort offers 312 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation has separate dining areas and is furnished with unspecified sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Scottsdale hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 poolside bars
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Azul Clubhouse

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • 24-hour pool access
  • Free bicycle rentals
  • Health club
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 80
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 80 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chaparral Scottsdale
Embassy Suites Hilton Scottsdale Resort
Chaparral Suites Hotel
Chaparral Suites Hotel Scottsdale
Embassy Suites Hilton Scottsdale
Scottsdale Chaparral
Scottsdale Chaparral Suites
Chaparral Hotel Scottsdale
Chaparral Resort Scottsdale
Chaparral Suites Scottsdale Hotel Scottsdale
Embassy Suites by Hilton Scottsdale Resort Resort
Embassy Suites by Hilton Scottsdale Resort Scottsdale
Embassy Suites by Hilton Scottsdale Resort Resort Scottsdale

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Scottsdale Resort?

Embassy Suites by Hilton Scottsdale Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Scottsdale Resort?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Scottsdale Resort on 28 Mar 2025 start from AU$403.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Scottsdale Resort?

Yep, Embassy Suites by Hilton Scottsdale Resort has a free self car park.

Does Embassy Suites by Hilton Scottsdale Resort have a pool?

Yep, and guests love it! Embassy Suites by Hilton Scottsdale Resort has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 24 hours.

What luxury perks are available at Embassy Suites by Hilton Scottsdale Resort?

Embassy Suites by Hilton Scottsdale Resort features 2 poolside bars, 2 outdoor pools and 2 hot tubs. All guestrooms come with premium bedding and dining areas.

What makes Embassy Suites by Hilton Scottsdale Resort a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Scottsdale Resort.

Does Embassy Suites by Hilton Scottsdale Resort serve breakfast?

Yeah, travelers give top marks to the free buffet brekkie here! Served on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Scottsdale Resort?

No, Embassy Suites by Hilton Scottsdale Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Scottsdale Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Scottsdale Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Scottsdale Resort?

Cats and dogs are welcome at Embassy Suites by Hilton Scottsdale Resort, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Embassy Suites by Hilton Scottsdale Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1006 reviews
Rating 8 - Good. 228 out of 1006 reviews
Rating 6 - Okay. 127 out of 1006 reviews
Rating 4 - Poor. 78 out of 1006 reviews
Rating 2 - Terrible. 70 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dirty
Stayed 3 nights in Nov 2024

4/10 Poor

Patrice, la palma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about this hotel.
Stayed 6 nights in Nov 2024

8/10 Good

Amy, Albuquerque

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Still love staying here, but it is showing its age and rooms smell musty (we had 3 rooms within our party in different areas and they all smelled like that).
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay! Great location for shopping and dining!
Stayed 7 nights in Nov 2024

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, very tasty cook-to-order included breakfast! Fun happy hour complimentary drinks daily (5-6:30pm)
Stayed 3 nights in Nov 2024

10/10 Excellent

angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very spacious
Stayed 1 night in Nov 2024

2/10 Terrible

Azucena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Emmy

Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Amenities
This place has the amenities you want. Free cooked breakfast and parking. It has a daily free happy hour never seen anywhere else. A nice pool and large fitness center. Its location is near all the great Scottsdale restaurants. What else could you ask for
Stayed 6 nights in Nov 2024

4/10 Poor

Jeffrey, Manchester

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old property in need of major renovations. Floors very dirty, gaps under the doors, shower rough shape, AC vents filthy, bugs in room, elevators broken. There are much better properties in the area for the money. Very disappointing Hilton property.
Stayed 1 night in Nov 2024

4/10 Poor

Erik

Stayed 4 nights in Nov 2024

6/10 Okay

Marie

Business traveller
Liked: Staff & service
I wouldn’t stay here again. Checkin was a bit of a wait; th ere were only two staff members checking folks in and lobby was full. The property was sprawling, with my room a five minute walk from main reception. booked a one-bedroom suite. Upon entering the room, I was hit strong musty smell from the carpeting and could barely sleep even with having all balcony doors open. The room was dated, there was hair in the shower. Breakfast was good.
Stayed 4 nights in Nov 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Mary

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here! Dirty!
The hotel was extremely dirty on the stairwell and walkway to the room. The room was renovated but still had a smell to it that reeked of old cigarettes. I got up in the middle of the night and a cockroach was perched on the toilet. When I che led out at 6 am, the clerk never asked me how my stay was. This was an aweful experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Therese, Longmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff good food, nice reception at 5:00, warm pool, laundry,and nice room
Stayed 3 nights in Nov 2024

10/10 Excellent

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there! We were welcomed with lots of amenities and surprises that we didn't even know existed. (free happy hour - and fantastic breakfast) We will definitely stay there again - we have already recommended it to our friends.
Stayed 3 nights in Nov 2024

2/10 Terrible

Robert

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Where do I start. My heater was broken for two days. When I asked them to fix it they lied and said the engineer was right in front of them and was walking my way. After several calls and nearly an hour later, an engineer showed up. While he was there they tried to radio to him a cover story on why he was late. I could hear it. The engineer was mortified. But also, the something broke in or above my room that sounded like a B17 bomber was in the room. The whole room shook. I have a recording of it. It’s horrible. I thought the room was going to explode. Of course, the restaurant was locked during its dinner hours. We all waited outside, while someone showed up 15 minutes late with no sense of urgency. When I brought this up to the manager (well first I had to wait at the unmanned front desk) she had little concern, cut me off and said there is nothing they can do except shop me across town. Don’t go here. Or do if you want. The management and staff won’t care either way.
Stayed 3 nights in Oct 2024

6/10 Okay

Jon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not So Good
Room needs to be remodeled, sink was clogged, carpet was wrinkled and paint was scratched. Landscaping needs some love.
Stayed 2 nights in Oct 2024

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service, amenities
great location, good price
Stayed 1 night in Oct 2024

10/10 Excellent

Tamela

Stayed 4 nights in Oct 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Too much attitude at check in.
I am not a fan of reviews that complain about check in staff, however the gal whi checked me in was rude and nasty. I arrived early and had called to see if I could check in early. Was told no problem it would be a $50 charge. When I arrived the gal at front desk said it was $90. She asked who said $50. I of course didn't realize I needed to have so much information. She eventually agreed to $50 but, with extreme attitude. The hotel is nice with an unbelievable breakfast included.
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Stayed 1 night in Oct 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with plenty of amenities.
Stayed 3 nights in Oct 2024