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Hilton Garden Inn Phoenix Midtown

3.0 star property
Phoenix hotel in Encanto with free local area shuttle and 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Phoenix Midtown

Outdoor pool, open 7 AM to 10 PM, pool loungers
Terrace/patio
Lobby sitting area
Lobby
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pool
The price is AU$229
includes taxes & fees
11 Jan - 12 Jan

Explore the area

Map
4000 N Central Ave, Phoenix, AZ, 85012
  • Saint Joseph's Hospital and Medical Center
    15 min walk
  • Woody's Macayo Restaurant
    3 min walk
  • Indian School - Central Station
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    13 min drive

Room options

View all photos for Cabana Two Doubles

Standard

Cabana Two Doubles

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabana King

Premium bedding, down duvets, pillow-top beds, desk

Cabana King

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite One King and One Sofa Bed

Premium bedding, down duvets, pillow-top beds, desk

Suite One King and One Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (With Drinks-Snacks)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Double Beds (With Drinks-Snacks)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, desk

One King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (With Drinks-Snacks)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Garden View

Premium bedding, down duvets, pillow-top beds, desk

One King Bed, Garden View

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Room, Accessible

Premium bedding, down duvets, pillow-top beds, desk

Room, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Garden View

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Corner

One King Bed, Corner

One King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 King

Premium bedding, down duvets, pillow-top beds, desk

Standard 1 King

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Doubles

Premium bedding, down duvets, pillow-top beds, desk

Standard 2 Doubles

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hampton Inn Phoenix-Midtown-Downtown Area

Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (1003)
The price is AU$299
for 1 room
includes taxes & fees
19 Jan - 20 Jan
Hampton Inn Phoenix-Midtown-Downtown Area

About the area

Phoenix

Hilton Garden Inn Phoenix Midtown places you in the heart of Phoenix, within a 15-minute walk of Saint Joseph's Hospital and Medical Center and 1.8 km (1.1 mi) from Barrow Neurological Institute. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The restaurant, Great American Grill, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. 7100 square feet (660 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. On weekday mornings to-go breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3-property class Encanto hotel include Phoenix Convention Center and Footprint Center.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 15 min walk
  • Heard Museum - 4 min drive
  • Phoenix Convention Center - 6 min drive
  • Chase Field - 7 min drive
  • Biltmore Fashion Park - 7 min drive

Getting around

  • Indian School - Central Station - 5 min walk
  • Sky Harbor International Airport (PHX) - 13 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬13 min walk
  • ‪Lux Central - ‬13 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Eribertos Mexican Food - ‬13 min walk
  • ‪Wendy's - ‬10 min walk

About this property

Hilton Garden Inn Phoenix Midtown

Phoenix hotel in Encanto with free local area shuttle and 24-hour fitness centre
Hilton Garden Inn Phoenix Midtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 7100 square feet (660 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Phoenix Midtown. A free area shuttle within 5 miles is available. Free self parking is available.

This 3-star Phoenix hotel is smoke free.

  • 156 guestrooms or units
  • 10 levels
  • 2 buildings
  • Conference rooms
  • 7100 sq ft of conference space
  • 660 sq. m of conference space
  • Built in 2003
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Phoenix Midtown offers 156 accommodations with MP3 docking stations and coffee/tea makers. This accommodation is furnished with king sofa beds. Pillowtop beds feature down duvets and premium bedding. 43-inch Smart televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 7,100 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 0.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 7.50 for adults and from USD 7.50 for children
  • Pet deposit: USD 0.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Midtown Hotel Phoenix
Hilton Garden Inn Midtown Phoenix
Hilton Garden Inn Phoenix
Hilton Garden Inn Phoenix Midtown
Phoenix Hilton Garden Inn
Phoenix Hilton Garden Inn Midtown
Hilton Garden Inn Phoenix Hotel Phoenix
Hilton Garden Inn Phoenix Midtown Hotel
Hilton Phoenix Midtown Phoenix
Hilton Garden Inn Phoenix/Midtown
Hilton Garden Inn Phoenix Midtown Hotel
Hilton Garden Inn Phoenix Midtown Phoenix
Hilton Garden Inn Phoenix Midtown Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Phoenix Midtown?

Hilton Garden Inn Phoenix Midtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Phoenix Midtown?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Phoenix Midtown on 11 Jan 2025 start from AU$229.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Phoenix Midtown?

Yep, Hilton Garden Inn Phoenix Midtown has a free self car park.

Does Hilton Garden Inn Phoenix Midtown have a pool?

Hilton Garden Inn Phoenix Midtown has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7 AM to 10 PM.

What makes Hilton Garden Inn Phoenix Midtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Phoenix Midtown.

Does Hilton Garden Inn Phoenix Midtown serve breakfast?

Yep, to-go brekkie is on offer weekdays between 6:00 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Phoenix Midtown?

No, Hilton Garden Inn Phoenix Midtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Phoenix Midtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Garden Inn Phoenix Midtown?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn Phoenix Midtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 1002 reviews" "
Rating 8 - Good. 276 out of 1002 reviews" "
Rating 6 - Okay. 128 out of 1002 reviews" "
Rating 4 - Poor. 73 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Stayed 2 nights in Sep 2024

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service
The beds were full mattresses on queen pedistals creating a shin bumping issue. They take a $75 deposit even though they already have my credit card number. Ice machine didn't work. Shower head crusty. $15 for a cheap hotel buffet breakfast that is normally complimentary in most hotels.
Stayed 1 night in Sep 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Amy, BAyfield

Stayed 1 night in May 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Easy parking and no parking fees
Stayed 1 night in Aug 2024

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was in Phoenix to help my Uncle to move to the Area and to go to the VA, it was a very stressful time
Stayed 3 nights in Aug 2024

10/10 Excellent

Adrian, Phoenix

Stayed 1 night in Jul 2024

8/10 Good

Fernando, Shoreline

Liked: Cleanliness, staff & service
Under construction and a bit confusing to get to the room. Room very nice. No food or drink available.
Stayed 1 night in Sep 2024

10/10 Excellent

Leidi

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice stay only down side was that they were in construction i believe remodeling but orher then that it was really nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roamy
Stayed 1 night in Aug 2024

4/10 Poor

Jon-Thomas

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. No complaints.
Stayed 2 nights in Aug 2024

4/10 Poor

Jon-Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was under renovation. Workers started work at 6:30-7 am running equipment and slamming doors. The motel was advertised with a grill and bar both of which never opened though the clerk stated they would be open the next day. Parking was supposed to be comp'd but the check out machine didn't produce receipts.
Stayed 3 nights in Aug 2024

6/10 Okay

Kelli

Travelled with partner
Disliked: Amenities
The hotel is ok, but we had ants crawling around everywhere in our room. They were all over the place by the pool to. We told the front desk about them being in our room, they said they would come up and spray but never did. The hotel bar and restaurant were closed our entire stay, Friday-Sunday, which wasn’t a huge deal, but it would have been nice to be able to utilize that amenity.
Stayed 2 nights in Aug 2024

4/10 Poor

irwin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel restaurant and bar closed our entire stay. First room we were in had a noisy a/c unit and a gross dirty vent. We got put in a new room that had a smoke smell and a toilet that only worked half of the time. Very good staff but the place is outdated and under construction which they never mentioned when we reserved rooms.
Stayed 4 nights in Aug 2024

6/10 Okay

Seunghyun

Business traveller
Disliked: Property conditions & facilities
Don’t let the name Hilton give you high hopes
Under Reno. Water doesn’t drain. Front desk worker seems a bit off. Run down. Hopefully the Reno will fix things
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking situation wasn’t ideal but the entire rest of the stay was wonderful. *breakfast is available, not free.*
Stayed 2 nights in Aug 2024

10/10 Excellent

Joey

Stayed 3 nights in Aug 2024

6/10 Okay

Mayank

Disliked: Cleanliness, amenities, property conditions & facilities
The price was good but then after staying in, I found why. They are upgrading the property and half of the property is under construction. The buffet was lousy not Hilton standard. Management lack co-ordination with cleaning. Barely any guests in the hotel. Air conditioning was good but toilet broke one day. Parking is off property. No shuttle to airport. It seemed safe and quiet area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Afia

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty rooms and smell bad not good for family
Stayed 4 nights in Jul 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in Jul 2024

8/10 Good

Soebekti

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Guest parking is not in the same building with the hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town to move my son into his new school so I only stayed 2 nights. The staff was very helpful and friendly every time I approached with a question or request, and I had a few. On my last day before checkout, I dropped an AirPod down the drain in the lobby restroom. I didn’t panic because up until this point, the staff had not disappointed me. Rico, in housekeeping came through in a clutch and unhooked the drain to get my device out. Needless to say, I was beyond grateful for his assistance and great attitude in doing this. I hope management recognizes what a gem he is and all the front desk staff who always had a smile on their face when I approached. Whenever I stay in Phoenix again, I’ll stay here because of my experience. Thank you guys for great customer service!
Stayed 2 nights in Jul 2024