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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property
Hotel in Phoenix with free breakfast and free airport shuttle

Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Exterior
Exterior
Standard Room, 2 Queen Beds
Outdoor pool
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • Parking available
The current price is AU$191
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
3401 E University Drive, Phoenix, AZ, 85034
  • Arizona State University
    ‪7 min drive‬
  • Phoenix Convention Center
    ‪7 min drive‬
  • Chase Field
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Jetted bath
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hair dryer, towels

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed

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About the area

Phoenix

At Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG, you'll be 6.8 km (4.3 mi) from Arizona State University and 8.6 km (5.3 mi) from Footprint Center. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and a free airport shuttle. .Enjoy the gym and Hot tub. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this South Mountain hotel include Phoenix Convention Center and Chase Field.

What's nearby

  • Arizona State University - 7 min drive - 6.9 km
  • Footprint Center - 7 min drive - 8.6 km
  • Phoenix Convention Center - 7 min drive - 8.7 km
  • Chase Field - 8 min drive - 9.1 km
  • Arizona Mills Mall - 9 min drive - 9.8 km

Getting around

  • 24th Street - Jefferson Station - 5 min drive
  • Sky Harbor International Airport (PHX) - 10 min drive

Restaurants

  • ‪Barrio Cafe - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪La Canasta Burrito Shoppe - ‬2 min drive
  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪McDonald's - ‬17 min walk

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in Phoenix with free breakfast and free airport shuttle
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Phoenix hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video game consoles and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

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Holiday Inn Express & Suites Phoenix - Airport North by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, 1,724 reviews
The price is AU$199
includes taxes & fees
20 Apr - 21 Apr
Holiday Inn Express & Suites Phoenix - Airport North by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 79.00
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 79.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 7 April 2025 to 14 May 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 79.00 (subject to availability)
  • Late check-out fee: USD 79.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG on 20 Apr 2025 start from AU$190.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Yep, Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG has an uncovered self car park with in/out privileges for USD 10.00 per night.

Does Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG have a pool?

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG has an outdoor pool. The property will be renovating the swimming pool from April 7 2025 until May 14 2025 (completion date subject to change).

Is Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG serve breakfast?

You bet, visitors give top marks to the free buffet breakfast here! It's the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1082 out of 1592 reviews
Rating 8 - Good. 310 out of 1592 reviews
Rating 6 - Okay. 108 out of 1592 reviews
Rating 4 - Poor. 55 out of 1592 reviews
Rating 2 - Terrible. 37 out of 1592 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk staff were very nice when interacting in person. I was given directions for picking up the shuttle outside baggage claim--they were not fully correct. I waited for over 30 minutes and no shuttle came. The nice part was that the front desk staff changed shift, so the two people on duty got me back to the hotel and paid for the Lyft. When leaving, the shuttle driver talked to himself the whole way to the airport and didn't speak loudly enough for passengers to hear where to get off. As a guest sitting in the front seat, I had to repeat all he said to the people in the shuttle. He was not well and it felt troubling. Will NOT stay here again because core problems are not balanced out by two nice people at the front desk. Too bad, as they were really great.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Jeff

Stayed 1 night in Jan 2025

8/10 Good

Margaret

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable. Good experience.
Stayed 1 night in Jan 2025

8/10 Good

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Evan

Lydia at the front desk was so helpful and kind. We checked in late at night and she was cheerful!
Stayed 1 night in Jan 2025

10/10 Excellent

Exequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Heber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tThe room was clean and comfortable. I felt safe by myself in this hotel. Staff was helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. I would stay here again. The hotel staff was very courteous and professional. The airport shuttle was easy and convenient. There are two restaurant options in the same parking lot. The hotel breakfast had good variety and was good. Thanks for a great stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jose

Liked: Staff & service
Beware!!!! this hotel charges $11.26 for parking space This is the first time that has happened to me. And they don’t tell you till you check-in.
Stayed 1 night in Dec 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was welcoming and very good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean clean clean
We loved the hotel it was really clean. It was or first trip with our fur baby and the hotel environment was very welcomed. We definitely will stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet and close to the airport
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Stayed 1 night in Dec 2024

10/10 Excellent

JOLENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to airport with shuttle. Great night’s stay

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jodi

Stayed 2 nights in Dec 2024