See all properties
Save

Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Property amenity
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Hot tub
  • Breakfast included
  • 24/7 front desk
  • Pool
  • Pet-friendly
The current price is AU$377
includes taxes & fees
4 Apr - 5 Apr

Explore the area

Map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Phoenix Children's Hospital
    ‪6 min walk‬
  • Biltmore Fashion Park
    ‪5 min drive‬
  • Saint Joseph's Hospital and Medical Center
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 70 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 70 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn & Suites Phoenix Airport North by IHG

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (1010)
The price is AU$424
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn & Suites Phoenix Airport North by IHG

About the area

Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG puts you in the centre of Phoenix, 0.5 km (0.3 mi) from Phoenix Children's Hospital and 3.9 km (2.4 mi) from Biltmore Fashion Park. Highlights at this hotel include an outdoor swimming pool, a complimentary breakfast and in-room kitchens. .Enjoy the 24-hour gym, Hot tub and pool loungers. Business travelers can take advantage of a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. There's also the convenience of free self parking. .With a stay at this 3-property class Encanto hotel, you'll be 4.1 km (2.6 mi) from Saint Joseph's Hospital and Medical Center and 4.2 km (2.6 mi) from Barrow Neurological Institute.

What's nearby

  • Phoenix Children's Hospital - 6 min walk
  • Biltmore Fashion Park - 5 min drive
  • Phoenix Convention Center - 6 min drive
  • Footprint Center - 7 min drive
  • Camelback Mountain - 13 min drive

Getting around

  • 24th Street - Jefferson Station - 4 min drive
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Wren House Brewing Company - ‬3 min drive
  • ‪Tacos Huicho - ‬16 min walk
  • ‪Burger King - ‬15 min walk
  • ‪PCH Cafeteria - ‬10 min walk

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Staybridge Suites Phoenix - Biltmore Area by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas
  • 1 conference room
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Staybridge Suites Phoenix - Biltmore Area by IHG?

Staybridge Suites Phoenix - Biltmore Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Staybridge Suites Phoenix - Biltmore Area by IHG?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites Phoenix - Biltmore Area by IHG on 4 Apr 2025 start from AU$376.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Staybridge Suites Phoenix - Biltmore Area by IHG?

Yep, Staybridge Suites Phoenix - Biltmore Area by IHG has a free self car park.

Does Staybridge Suites Phoenix - Biltmore Area by IHG have a pool?

Staybridge Suites Phoenix - Biltmore Area by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What makes Staybridge Suites Phoenix - Biltmore Area by IHG a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Staybridge Suites Phoenix - Biltmore Area by IHG.

Does Staybridge Suites Phoenix - Biltmore Area by IHG serve breakfast?

Yep, complimentary buffet brekkie is served weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Staybridge Suites Phoenix - Biltmore Area by IHG?

No, Staybridge Suites Phoenix - Biltmore Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Staybridge Suites Phoenix - Biltmore Area by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 367 out of 558 reviews
Rating 8 - Good. 116 out of 558 reviews
Rating 6 - Okay. 39 out of 558 reviews
Rating 4 - Poor. 16 out of 558 reviews
Rating 2 - Terrible. 20 out of 558 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good welcome at check in
Stayed 1 night in Dec 2024

8/10 Good

Genelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and spacious room.
Stayed 2 nights in Nov 2024

10/10 Excellent

GREGORY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families. Roomy rooms/suites. Good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bradley, Prescott Valley

Stayed 1 night in Nov 2024

10/10 Excellent

ISMAEL

Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Courteous staff. Complimentary breakfast was very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Karla

Travelled with family
Liked: Amenities
It had convenient access to freeways. I understand they only clean the rooms once a week, but it was silly they cleaned our room the day before we left! It would be nice to have the garbage emptied and clean towels delivered and the dirty towels taken out of the room. The front desk was very willing to give out linens and garbage liners. Nice front desk people and the kitchen people were nice.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Maria, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great breakfast. Quiet. Nice accommodations.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very conveniently located to Phoenix Children’s Hospital! Very quiet and comfortable. Kind staff
Stayed 3 nights in Nov 2024

4/10 Poor

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Had reservation for a king suite. They gave away our room and said they were overbooked. Received a double queen room. Unhappy with room and staff attitude.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great place to stay with kids.
Stayed 5 nights in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the edge of Phoenix Biltmore area near Phoenix Children's Hospital. We felt safe inside the property and parking lot. The furnishings could be updated but having said that, the hotel was very clean and well kept. The bed linens, pillows and mattresses were excellent and we all slept comfortably. The complimentary breakfast was excellent. The servers were wonderful and the bonus social hour was a nice touch. The pool and outdoor area were nice and very well kept.The Front desk and Housekepping were very accomodating We stayed 7 days and it was a great experience. .
Stayed 7 nights in Oct 2024

8/10 Good

Kevin

Travelled with family
Liked: Staff & service, amenities
Overall, this property worked well for our week long stay in Phoenix. Due to staffing shortages that were disclosed upon arrival, things were less tidy than even the front desk staff would have liked. Even so, the front desk was extremely accomodating each day we were there. Not only were they ALL very kind, they each were quite personable and interacted with us as though we were appreciated for choosing this hotel for our stay. Thank you to everyone at the Staybridge Biltmore who made our time in Phoenix comfortable. FYI, the beds were very good quality beds and we slept well every night because of this.
Stayed 7 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!!ill come back again and ill highly recommend. Thank you.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything everything does wonderful. I love to stay there and definitely we come back very soon. Thank you so much everybody in there wonderful job.
Stayed 8 nights in Oct 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my first time staying in Staybridge Suites. I used to stay in Homewood Suites of Hilton. It happened that I need to visit nearby in this area. The room is very clean. Room setup is great. It is a suite type hotel with full size fridge and small stove. The AC unit is very good that I can control it for my room, unlike most of the hotels, being central AC but you can adjust the room temp a little bit by the room thermostat which will all of a sudden blowing loud in the middle of the night. The breakfast is great, the hotel staff is working hard to refill the breakfast items and wiping the counters clean. Staff are all very friendly. Love everything and for sure coming back.
Stayed 1 night in Oct 2024

8/10 Good

Creshonae

Liked: Cleanliness, amenities, property conditions & facilities
Perfect. Highly recommend l. Customer service needs work but otherwise great
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean nice hotel super dark rooms so got to sleep in. On site parking even with late check in. Breakfast was good. Basic nice extra.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Cool spot
Stayed 1 night in Sep 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed 2 days but it was very good. The staff was friendly and helpful. The bed was very comfortable. No complaints!
Stayed 2 nights in Sep 2024