8/10 Good
Wanvisa
Travelled with partner
28 Dec 2024
Liked: Staff & service, amenities
Pros
- The service is fantastic. The best team of dedicated, polite, friendly and service minded staff ever. Everybody will go out of their way to ensure your stay is perfect. You feel very special here.
- The view at this property is amazing. Baba Nest and Tu Bar has the best view
- The rooms are large and comfortable. The layout is great and the bed is very comfortable
- The food and the daily buffet are amazing
- This resort has zero flies. It’s really odd but you don’t need to worry about trying to fend off the flies while having your food outdoors. Not sure what their secret is but it makes it a good experience.
- The experience at Cool Spa is fantastic. My therapist was professional and attentive.
Cons
- The property is showing its age. The decor and furniture need a major refresh for this price.
- We stayed at Pool Suite 2 and the room needs reno. The shower has mold around the edges. The bathtub has permanent scratches and needs a replacement. Water was leaking near one of the windows near the door.
- The tiles in the pool in our suite was super rough and just not pleasant to walk on or touch.
- The pool is cold. It’s not heated or anything so we couldn’t even use it because we were cold
- The food at Soul Food was disappointing. Given that we are Thailand, the Thai food here is sub par. Not worth the price.
Wanvisa
Stayed 4 nights in Dec 2024
