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The One Hotel

3.0 star property
Hotel in Surat Thani with 24-hour front desk and restaurant

Photo gallery for The One Hotel

Front of property
Grand Deluxe Room
Karaoke room
Property grounds
Superior Room

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
118/68 Thathong Road, T. Talad, A. Muang, Surat Thani, Surat Thani, 8400
  • Surat Pittaya School
    ‪12 min walk‬
  • Surat Thani Night Market
    ‪14 min walk‬
  • Surat Thani School
    ‪2 min drive‬
  • Surat Thani (URT-Surat Thani Intl.)
    ‪37 min drive‬

Room options

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Select Comfort bed
Premium bedding
Private bathroom
Hairdryer
Bidet
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Select Comfort bed
Premium bedding
Bidet
Private bathroom
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Select Comfort bed
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

About the area

Surat Thani

The One Hotel places you in the centre of Surat Thani, within just a 15-minute stroll of Suratthani Vacational School and Surat Pittaya School. Highlights at this hotel include a restaurant, free self-parking and a conference centre. .This hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a garden and tour/ticket assistance. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. .Within a 15-minute drive of this 3-property class Surat Thani hotel, attractions include Central Plaza Suratthani and Suratthani Rajabhat Univeristy.

What's nearby

  • Surat Pittaya School - 12 min walk - 1.1 km
  • Surat Thani Night Market - 14 min walk - 1.2 km
  • Muang Surat Thani School - 16 min walk - 1.3 km
  • Surat Thani City Pillar Shrine - 2 min drive - 1.9 km
  • Surat Thani School - 2 min drive - 1.8 km

Getting around

  • Surat Thani Station - 27 min drive
  • Surat Thani (URT-Surat Thani Intl.) - 37 min drive

Restaurants

  • ‪เหรียญชัยพรีเมียม Reanchaipermium - ‬16 min walk
  • ‪น้ำเต้าหู้สี่แยกการุณ - ‬11 min walk
  • ‪Bloom Cafe' Suratthani - ‬7 min walk
  • ‪พี่เริญ ข้าวต้มโต้รุ่ง - ‬3 min walk
  • ‪Square - ‬10 min walk

About this property

The One Hotel

Hotel in Surat Thani with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and 4 meeting rooms. The One Hotel also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Surat Thani hotel.

  • 109 guestrooms or units
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Lift
  • Smoking in designated areas
  • Dining venue
The One Hotel offers 109 air-conditioned accommodations with minibars and complimentary bottles of water. Select Comfort beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets and complimentary toiletries. This Surat Thani hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: THB 100 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The One Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

One Hotel Surat
One Surat
One Hotel Surat Thani
One Surat Thani
The One Hotel Hotel
The One Hotel Surat Thani
The One Hotel Hotel Surat Thani

Frequently asked questions

What is the cancellation policy at The One Hotel?

The One Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The One Hotel?

Yep, The One Hotel has a free self car park.

Does The One Hotel serve breakfast?

Sure does, buffet brekkie is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at The One Hotel?

No, The One Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The One Hotel?

Yep, you can grab a meal at The One Hotel's onsite restaurant.

What time are check-in & check-out at The One Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The One Hotel?

No, pets and service animals are not allowed.

The One Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 14 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ian

Liked: Cleanliness, staff & service
The One Hotel - OK for a one night stay
Basic hotel. Room was OK and bed OK. Staff very helpful. Had to walk a bit to find a suitable restaurant. Breakfast was not so special
Stayed 1 night in Dec 2020

8/10 Good

uthai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Taning, Nakhon Si Thammarat

Liked: Staff & service, room comfort
Good Budget Hotel
I stayed at the Hotel for 6 nights. The room is good and clean. However, just the shower is quite old and not good condition. The staff is very nice. Recommend for budget traveller.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

6/10 Okay

Nicholas, San Francisco

Liked: Cleanliness, staff & service
Cheaper Option Near the Transportation Hubs
I didn't expect much from this place according to the other reviews. It's really pretty much just average; it's pretty cheap too. The front desk staff is not too great at English, but they're nice. This place is like 3-4 blocks away from the main street and transportation hubs; it's pretty dark at night. Some light comes through the door from the hallway. You can thus also hear noise from there too. The light above the sink didn't work. I didn't bother to try to have it fixed. The breakfast is pretty good for 100 baht! The older lady who seemed to be the manager also helped me make some food.

4/10 Poor

Alyson, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, shame about the karaoke bar
I would have given this hotel a much higher overall rating if it wasn't for the fact that there is a terribly loud karaoke bar inside the foyer of the hotel - which meant I got no sleep despite complaining to the hotel management twice. The hotel itself is nice, clean, modern, although the air conditioning was very noisy, the room smelled slightly of stale smoke and I had no hot water in my shower. Strangely, there was a nice white cotton covered duvet on the bed, but no sheet on the mattress, so I slept on top of the duvet. The staff spoke good English and were helpful organising my ferry ticket. But the noise issue is horrendous. There's nothing worse than trying to get a good nights sleep while tuneless drunken idiots are yelling into a microphone.

10/10 Excellent

Natasha, Campbell River

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms
The place was great and the room are nice and clean, the location is at a dead end street with not to much around when we where there.

6/10 Okay

Cheng Seang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

archer, weymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near meain bus stop in surrat
very nice quick check in lots tok toks near by pub n door

6/10 Okay

Ty

2/10 Terrible

Tom, Dublin, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if you can
Loud, barren rooms, rude staff, strange bed sheets, loose electrical cables. Surrounding area isn't the best; we didn't feel especially safe or welcome outside the hotel grounds. Not the usual Thai hospitality in this city, it seems. Not impressed with this hotel, will not return. If you're using it as a stop over before the islands, try somewhere else, or do yourself a favour and time your travel so you don't need to stop over here,

8/10 Good

archer, weymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good l,ocation
very nice near bus terminall nice rooms good live musik nearbye

8/10 Good

Mature Couple, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical city centre hotel
For the price it was excellent,the room was very comfortable and and overall good value for money; the surrounding properties of the hotel look pretty run down,but it's a hotel for overnighting so not a problem.

4/10 Poor

HowardB, Koh Samui, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
New night club next door?
I've stayed at this hotel twice before and thought it provided excellent value for money. Both times, I was put in a room on a high floor on the right front of the hotel (when looking at it from the main entrance side). However this time, I was put on the fourth floor above reception, and the sound from the karaoke bar next to the lobby was a problem, although not too loud to sleep. However, about ten-thirty a (new, I think) night club started up -- when I looked out the window I saw this place about 20 metres away from the hotel!). It was as if someone had the amp right in my room. Would I stay again? I still like the staff, the restaurant and the location. Maybe I'd give it one more try if I could guarantee a room where I was put before....but maybe not

6/10 Okay

Dan J., Canada

Liked: Cleanliness
adequate hotle
The desk staff were willing to assist - when or if they understood a quest. Unfortunatelym they had little to no understanding of the English language.

6/10 Okay

Hugh

Liked: Room comfort
Disliked: Staff & service
Probably the best in Suratthani....
.... but that's not saying much. If you can help it, don't stay the night in Suratthani - although it is perfectly fine in terms of being safe etc, it isn't kitted out for tourists/travelers NOR is it a nice example of a Thai town.. it is simply a place that people pass through. The hotel itself was perfectly adequate but the receptionist tried to flog us really over priced transfer packages, stating that there were no alternatives. After asking around we discovered several transfer alternatives to the one the receptionist was trying to flog us, which turn out to be twice as expensive as the deal we ended up getting. Always go with Lomprayah ferry and coach service, they are definitely the best.

10/10 Excellent

Thassanee

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in May 2020

2/10 Terrible

Kazuhisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルのマニアルを見てにみたい。
室外から施錠出来ず外出時バツク持ち出かけ不便だつた 　部屋は補助鍵、2個有り一応安心しました。 シャワーにブース(カーテン)なく使えなかった、床全体が濡れ、トイレ、洗面器が使え無くなる。 トイレツトペーパー無い、BoXは有り(忘れた--かも 　まだ、ありますが　この位にします。
Stayed 1 night in Nov 2019

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Pascal

Liked: Staff & service, room comfort
Hôtel ok mais derrière lui une discothèque karaoké fonctionnant jusqu'à 2 heures du matin et pas d'insonorisation des fenêtres...bon dépannage pour une nuit de transit pas plus !

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
สะดวก ใจกลางเมือง
สะดวก หาง่าย

6/10 Okay

Verified traveller

Disliked: Room comfort
Solides Hotel
- Nettes Personal - Frühstücksbuffet sehr gut für den Preis - Zimmer laufen überall diese kleinen Tierchen rum aber das ist wohl normal in Thailand - Kompetenz des Personals lässt zu wünschen übrig (Wissen nicht wann wo eine Fähre geht; Waren der Meinung, dass wir kein Frühstück gebucht haben) - eher nicht so die Touristengegend - Preis ist völlig okay - integriertes Restaurant - Duschstrahl ist wie aus einer Miniwasserpistole