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Grand Smokies Resort Lodge

2.5 star property
Mountain hotel connected to the convention centre in Pigeon Forge with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Exterior
Lobby
Lobby sitting area
Queen Kitchen Fireplace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Hollywood Wax Museum
    3 min walk
  • Christmas Place
    7 min walk
  • Country Tonite Theatre
    7 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Double Queen Suite

Double Queen Suite

Double Queen Suite

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

Highlights

Balcony
Private hot tub
Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool
Econo Lodge Pigeon Forge Riverside
Pool
Hot tub
Breakfast included
Kids pool
4.3 out of 5, Excellent, (1680)
The price is AU$309
for 1 night
includes taxes & fees
30 Nov - 1 Dec
Econo Lodge Pigeon Forge Riverside

About the area

Pigeon Forge

You'll be connected to the convention centre at Grand Smokies Resort Lodge, and within just a 15-minute stroll of popular places like Titanic Museum and Christmas Place. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .Enjoy the kids' swimming pool and waterslide. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Island at Pigeon Forge and LeConte Center at Pigeon Forge.

What's nearby

  • Christmas Place - 7 min walk
  • Titanic Museum - 11 min walk
  • Hatfield and McCoy Dinner Show - 15 min walk
  • Island at Pigeon Forge - 3 min drive
  • LeConte Center at Pigeon Forge - 4 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 51 min drive

Restaurants

  • ‪Mellow Mushroom - ‬19 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Sunliner Diner - Pigeon Forge - ‬3 min walk
  • ‪Timberwood Grill - ‬3 min drive
  • ‪Local Goat - ‬9 min walk

About this property

Grand Smokies Resort Lodge

Mountain hotel connected to the convention centre in Pigeon Forge with free parking
There's a restaurant on site. Public spaces have free WiFi. Grand Smokies Resort Lodge offers its guests a kids' pool, a waterslide, and an indoor pool. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 160 guestrooms or units
  • Conference rooms
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 air-conditioned accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on 1 Dec 2024 start from AU$156.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Smokies Resort Lodge?

Yep, Grand Smokies Resort Lodge has a free self car park and free RV/bus/truck parking.

Does Grand Smokies Resort Lodge have a pool?

Grand Smokies Resort Lodge has an indoor pool and a kids' pool. The pool is open 9:00 AM to midnight.

Does Grand Smokies Resort Lodge have a waterslide?

Yep, this property has a waterslide!

Is there a free airport shuttle available at Grand Smokies Resort Lodge?

No, Grand Smokies Resort Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Smokies Resort Lodge?

Yep, you can grab a meal at Grand Smokies Resort Lodge's onsite restaurant.

What time are check-in & check-out at Grand Smokies Resort Lodge?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Smokies Resort Lodge?

No, pets are not allowed.

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 372 reviews" "
Rating 8 - Good. 89 out of 372 reviews" "
Rating 6 - Okay. 57 out of 372 reviews" "
Rating 4 - Poor. 25 out of 372 reviews" "
Rating 2 - Terrible. 16 out of 372 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

william cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it Will be back
Stayed 1 night in Aug 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Samuel

Room had a distinct odor. Parking is very limited with all the construction adjacent to the facility.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Cheap Scam
“Free” breakfast was not free for sure!!!! Staff was rude and misleading for sure. It’s a cheap scam room. Figure another 100 dollars after your room is paid. Also watching my cc statement to make sure not charged afterwards. Pool was fun
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be going back.
Stayed 2 nights in Jul 2024

4/10 Poor

Gayle

Travelled with family
Disliked: Cleanliness, staff & service
The staff wasn’t very friendly. The place was run down
Stayed 1 night in Aug 2024

4/10 Poor

Daniel, erwin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was great all but hassle having to change rooms at 11 not return toll4
Stayed 1 night in Aug 2024

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We stayed just one night. It was great. Everything was clean. Our breakfast was really good. Could’ve ask for anything different
Stayed 1 night in Aug 2024

4/10 Poor

Abbie

Travelled with partner
Disliked: Property conditions & facilities
The bed was so uncomfortable, and there was no way to turn the shower head on only the bath spout did (thankfully). The room was clean though
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible value.
Stayed 1 night in Aug 2024

8/10 Good

Lawrence

Liked: Staff & service, amenities, property conditions & facilities
Good price, only complaint is the room could be cleaner.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was excellent rooms were so nice. Lobby beautiful. Would stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Joni

Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was great! I would definitely stay here again. The free breakfast option was a definite bonus!
Stayed 4 nights in Aug 2024

4/10 Poor

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Horrible stay. Bed was sunk in, hair on toilet seat, towels and sheets had stains on them, Arcade had many games not working, only one soda machine in building worked but was out of all soda but diet.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay
The rooms were clean, easy check in and the breakfast vouchers were an added bonus. Will definitely look to stay here again
Stayed 1 night in Aug 2024

8/10 Good

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay and plan to stay again next time we are in town!
Stayed 1 night in Aug 2024

10/10 Excellent

Jalena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessibility was amazing the pool area was great. The grandkids loved it!!! The complimentary breakfast was amazing. We will definitely be back!
Stayed 1 night in Aug 2024

10/10 Excellent

HENRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
We just stayed 1 night. The room was bigger than expected. Nice big fridge, stove and even a love seat couch. We will be coming back here. Also the pool looked amazing but we chcked in late and tired.
Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun
Nice place for the price once remodeling is complete will be well worth the money. Nephew loved the water slide in the pool.
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. I was able to enjoy the quietness and go out when I wanted to. Easy access to shops
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The pool was great and the rooms were plenty spacious. The balcony was nice as well. We had everything we needed in our room, it was real comfy. The staff was really nice, we will definitely be back to stay again in our future! It was within seeing distance of most the attractions around. It was perfect!
Stayed 2 nights in Aug 2024