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Grand Smokies Resort Lodge

3.0 star property
Pet-friendly hotel connected to the convention centre in Pigeon Forge with free breakfast

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby
Exterior
Queen Kitchen Fireplace
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Gym
The current price is AU$151
includes taxes & fees
4 May - 5 May

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪11 min walk‬
  • Hatfield and McCoy Dinner Show
    ‪15 min walk‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪51 min drive‬

Room options

Standard Single Room, 2 Queen Beds, Pets allowed

Highlights

Air conditioning
Heating
TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Queen Suite

Double Queen Suite

Double Queen Suite

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

Highlights

Balcony
Private hot tub
Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

Standard Single Room, 1 Bedroom, Pets allowed

Highlights

Air conditioning
Heating
TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 1 King Bed

About the area

Pigeon Forge

You'll be connected to the convention centre at Grand Smokies Resort Lodge, and within just a 15-minute stroll of popular places like Titanic Museum and Hatfield and McCoy Dinner Show. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .Enjoy the gym, kids' swimming pool and waterslide. Added amenities include free Wi-Fi in public areas and a conference centre. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Pigeon Forge hotel include Island at Pigeon Forge and LeConte Center at Pigeon Forge.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.3 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 15 min walk - 1.3 km
  • Island at Pigeon Forge - 3 min drive - 2.3 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 51 min drive

Restaurants

  • ‪Mellow Mushroom - ‬19 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Sunliner Diner - Pigeon Forge - ‬3 min walk
  • ‪Timberwood Grill - ‬3 min drive
  • ‪Local Goat - ‬9 min walk

About this property

Grand Smokies Resort Lodge

Pet-friendly hotel connected to the convention centre in Pigeon Forge with free breakfast
Grand Smokies Resort Lodge offers its guests a kids' pool, an indoor pool, a waterslide, and a fitness centre. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Pigeon Forge hotel.

  • 160 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Conference centre
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 air-conditioned accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English

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  • Hot tub
  • Breakfast included
  • Kids pool
4.3 out of 5, Excellent, 2,035 reviews
The price is AU$125
includes taxes & fees
20 Apr - 21 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are available for USD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of 6 Apr 2025, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on 4 May 2025 start from AU$150.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Smokies Resort Lodge?

Yep, Grand Smokies Resort Lodge has a free self car park and free RV/bus/truck parking.

Does Grand Smokies Resort Lodge have a pool?

Grand Smokies Resort Lodge has an indoor pool and a kids' pool. The pool is open 9:00 AM to midnight.

Does Grand Smokies Resort Lodge have a waterslide?

Yep, this property has a waterslide!

Does Grand Smokies Resort Lodge serve breakfast?

You bet, free buffet breakfast is on offer daily from 8:00 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Smokies Resort Lodge?

No, Grand Smokies Resort Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Smokies Resort Lodge?

Yep, you can grab a meal at Grand Smokies Resort Lodge's onsite restaurant.

What time are check-in & check-out at Grand Smokies Resort Lodge?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 289 out of 581 reviews
Rating 8 - Good. 134 out of 581 reviews
Rating 6 - Okay. 87 out of 581 reviews
Rating 4 - Poor. 45 out of 581 reviews
Rating 2 - Terrible. 26 out of 581 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Misty

Stayed 2 nights in Oct 2024

10/10 Excellent

Sonya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience at this resort. We will definitely stay here again!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Johnny

Yes
Stayed 2 nights in Jan 2025

10/10 Excellent

Kita

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There were no USB outlets, I found two different strands of hair and the lamp was extremely dusty! Other than that I enjoyed my stay! The jetted tub was amazing!
Stayed 2 nights in Jan 2025

4/10 Poor

athena

Travelled with partner
Disliked: Cleanliness, amenities
My room was very dirty as far as the floors and dust . The lamp on the end table was covered in dust. We pulled out the end tables the tv stand and the desk and there were 2 inches of filth on the floor. There were dying ants that kept showing up in the bathroom and the jetted tub. There was a pill under the headboard. I brought it all to the front desks attention and nothing changed. They also said they had no notes about by my issues in their system when I checked out and complained. They said I can do the survey Expedia sends me to voice my complaints. Also the free breakfast in the buffet across the street was understaffed also dirty and ran down and the food was not good. I would rather eat a breakfast at days inn then the food they served. The room was also very dated. Elevator had the same trash in it all day. Pool area not as pictured on website. Was over chlorinated and had no exhaust in the pool area and was all fogged in and I could not breathe in the foggy chlorinated air. The hotel and the restaurant both look like they are two months away from shutting down and the employees do not care about their jobs or the customers on the property. Whomever runs the housekeeping team is very ineffective. Most of the staff doesn't speak English so you cannot talk to them. The continual slamming of doors in the early morning was very annoying as well.
Stayed 5 nights in Dec 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The gentleman working the night shift on the desk was a gem!!! Arcade area, decent pool and slides. Room was clean. Close to alot of different activities and restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and everything about it
Stayed 2 nights in Jan 2025

8/10 Good

Mary

Stayed 3 nights in Dec 2024

6/10 Okay

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Melissa

Disliked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tonya

Stayed 4 nights in Dec 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back again one day!
Stayed 2 nights in Dec 2024

6/10 Okay

Maureen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Roberta

Stayed 3 nights in Dec 2024

6/10 Okay

Donald

Stayed 2 nights in Nov 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay anywhere else
Hotel did not reserve the room that was booked (king suite) and only offered a double bed with an adjoining room with a paper thin door that we could hear the next room arguing and cursing at each other. We promptly left and now trying to figure out how to get a refund from hotels.com
Stayed 1 night in Dec 2024

6/10 Okay

Ronnie

Ok just walls are very thin and connecting doors hold back little sound
Stayed 1 night in Dec 2024

6/10 Okay

Patty

Travelled with family
My first issue is that It advertises FREE Buffet Breakfast. Not true. Only 2 adults from the room get the free breakfast. Children are half price which is 9.00 each and there are no drinks included. You have to pay for every thing except water. There is alot of construction/remodeling going on. The room we were given had not been remodeled. Also my balcony over looked the roof of another building that was connected to the building I was in. Anyone from another room could walk across roof and come right onto my balcony, I Paid 800. for 5 nights to be given worst room ever. I feel if I had not booked through a third party, Expedia, I would have been given a better room. everything needs deep cleaning, corners of everything dirty, found trash under head side of bed, and hair in floor under sink in bathroom, I chose to not have maid service while there because was no in room safe. There was alotof noise all night every night, kids screaming, adults laughing loudly, etc. etc I do not plan to ever stay there again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean. Friendly staff and easy check in/ out. Was some construction debris from remodeling. Overall a very pleasant stay. Will go back again and take the grand kids
Stayed 1 night in Dec 2024

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Wonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room right of the elevator fire place kitchen next to being at home.
Stayed 3 nights in Dec 2024

8/10 Good

Norma

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
Great place to stay with a family. Traveled and stayed here in Oct. 2024. Very Nice and clean Hotel. Pool was very nice. The water was excellent but the pool room was a little hot. I guess it was do to it being closed in and the heat from the pool. All in All a wonderful place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Stayed 3 nights in Dec 2024