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Hotel Elephant Park

3.0 star property
Hotel in Pinnawala with 24-hour front desk and restaurant
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Elephant Park

Outdoor pool
Pool
Pool
Superior Room, Balcony, Lake View
Pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Hotel Elephant Park, Rambukkana, 71100
  • Pinnawala Elephant Orphanage
    2 min walk
  • Pinnawala Zoo
    8 min walk
  • New Paradise Spice & Herbal Garden
    16 min drive
  • Kandy (KDZ-Polgolla Reservoir)
    86 min drive

Room options

View all photos for Deluxe Room with Balcony- River View

Deluxe Room with Balcony- River View

Deluxe Room with Balcony- River View

Highlights

Balcony
Air conditioning
Fridge
TV
Day bed
Private bathroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE ROOM WITH BALCONY AND GARDEN VIEW

Free WiFi

DELUXE ROOM WITH BALCONY AND GARDEN VIEW

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Balcony, Garden View

Free WiFi

Superior Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Triple Room)

Free WiFi

Deluxe Room (Triple Room)

Highlights

Air conditioning
Fridge
TV
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Suite, 2 Bedrooms, River View

Free WiFi

Suite, 2 Bedrooms, River View

Highlights

Air conditioning
Fridge
TV
2 bedrooms
Private bathroom
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Balcony, Lake View

Free WiFi

Superior Room, Balcony, Lake View

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Villa Pinnawala

Pool
Breakfast included
Spa
Parking included
5.0 out of 5, Exceptional, (1)
The price is AU$137
for 1 room
includes taxes & fees
10 Jan - 11 Jan
Villa Pinnawala

About the area

Pinnawala

At Hotel Elephant Park, you'll be 0.7 km (0.4 mi) from Pinnawala Zoo and 10.1 km (6.3 mi) from Wewaladeniya King's Temple. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This hotel has free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a terrace and a garden. .Sights within a 20-minute drive of this 3-property class Pinnawala hotel include Uthuwankanda Church and New Paradise Spice & Herbal Garden.

What's nearby

  • Pinnawala Elephant Orphanage - 2 min walk
  • Pinnawala Zoo - 8 min walk
  • Kadugannawa Tea Factory & Sales Center - 27 min drive
  • Royal Botanical Garden - 39 min drive
  • Kandy Lake - 45 min drive

Getting around

  • Kandy Railway Station - 44 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 132 min drive

Restaurants

  • ‪Ambasewana Hotel - ‬13 min drive
  • ‪Eat More - ‬18 min drive
  • ‪Champa Bakers & Restaurant - ‬12 min drive
  • ‪Channa - ‬9 min drive
  • ‪Pizza Hut - ‬13 min drive

About this property

Hotel Elephant Park

Hotel in Pinnawala with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel Elephant Park. Self parking is free.

  • 1 building
  • 7 guestrooms or units
  • 5 levels
  • Built in 2000
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bar or lounge
  • Dining venue
Hotel Elephant Park offers 7 accommodations with air conditioning. This Pinnawala hotel provides complimentary wireless Internet access. Bathrooms include a shower.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: LKR 150 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: LKR 2500
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately LKR 150 per person
  • Early check-in fee: LKR 2500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Elephant Park Hotel
Elephant Park Pinnawala
Hotel Elephant Park
Hotel Elephant Park Pinnawala
Hotel Elephant Park Rambukkana
Elephant Park Rambukkana
Hotel Hotel Elephant Park Rambukkana
Rambukkana Hotel Elephant Park Hotel
Hotel Hotel Elephant Park
Elephant Park
Hotel Elephant Park Hotel
Hotel Elephant Park Rambukkana
Hotel Elephant Park Hotel Rambukkana

Frequently asked questions

What is the cancellation policy at Hotel Elephant Park?

Hotel Elephant Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Elephant Park?

Yep, Hotel Elephant Park has a free self car park.

Is there a free airport shuttle available at Hotel Elephant Park?

No, Hotel Elephant Park does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Elephant Park?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Elephant Park?

Check-in begins at 4 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Elephant Park?

No, pets are not allowed.

Hotel Elephant Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 67 reviews" "
Rating 8 - Good. 24 out of 67 reviews" "
Rating 6 - Okay. 9 out of 67 reviews" "
Rating 4 - Poor. 4 out of 67 reviews" "
Rating 2 - Terrible. 4 out of 67 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Kurt

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay! We could see all the elephants from our room! It seems the property and rooms have been updated and they are clean and comfortable. The breakfast was delicious!
Stayed 1 night in Dec 2019

10/10 Excellent

AgnesWoon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and interesting to be close with the el
Staff are friendly and helpful Breakfast is also good
Stayed 1 night in Sep 2018

10/10 Excellent

Ericka , USA Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel staff was amazing
Stayed 4 nights in May 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Safari location
Really friendly staff, always helpful and flexible. Great food and amazing location for safari and elephant sanctuary
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overlooking river where elephants bath
Other than a small stain on the wall and figuring out the A/C unit... everything was excellent with hotel. It is at a great location (overlooking river where elephants are bathed twice daily), the service (front desk, restaurant, housekeeper) were all excellent. We booked the room with the balcony overlooking the river (and this is highly recommended). You will definitely enjoy your stay at this hotel.
Stayed 4 nights in Feb 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elephants!!
The elephants are super cool to watch from the balcony. The room was big and clean and comfortable. The food was OK. It's all about the elephants! Staff were great.
Stayed 1 night in Jan 2018

8/10 Good

joydeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to the river where the elephants bathe. However it is said that you receive free ticket into elephant park, however this is not completely true! We came early and were told we were not allowed to go down to the hotel early to check in without paying the ticket price because the elephants are bathing. So we had to either pay the ticket or wait until 4. Also the free ticket into the sanctuary is only for the bathing area you have to buy a new ticket to enter into the orphanage itself! Was a bit misleading!
Stayed 1 night in Nov 2017

8/10 Good

Ray, Rye Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good stat
Located so close to the river and elephants renovated rooms good menu well maintained.
Stayed 1 night in Oct 2017

10/10 Excellent

matt, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best kept secret
This hotel is far superior to its rating and should be redone, only stayed one night as touring but it had the best shower of all and a good night sleep and a breakfast feature that is proberbly one of the best in the world
Stayed 1 night in Sep 2017

8/10 Good

chelsea , australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perfect hotel to see the elephants
I stayed here for one night. The location was fantastic, having prime access to the elephants. Room was new, clean and quiet. Breakfast was simple but delicious. There were 2 main downsides, firstly the check in/out times. 4pm check in and 12 check out. The reasoning is to access the area the hotel is in, you need a ticket (2500Rs) before 4. The second was a massage that the hotel insisted was part of the package. I requested for a female, only to have a male arrive after an hour waiting. He was unprofessional and I asked him to leave 3 times after feeling violated. Most of the staff were abruptly and unfriendly. I would still recommend this hotel due to the prime location. I wouldn't go into the orphanage if back again. I was able to feed the animals and chat to the trainers at the hotel without the thousands of people. Make sure you have smaller notes with you to tip however.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location amazing
Fantastic location,friendly staff,limited menu,nothing to do in the area after 17,30 We would stay at this hotel again

8/10 Good

Benjamin

Liked: Room comfort

10/10 Excellent

WAN CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for seeing the bathing elephants!

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & Staff
We stayed at this location in 2014 and were happy with the staff. The accommodations weren't the best, but were okay ... On this trip we were pleasantly surprised with the upgrade ... The remodeling of the rooms to a more up to date environment. We are so happy with this place and will continue to visit because of the perfect location and the incredible staff and accommodations!

8/10 Good

nigel , pewsey England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We checked in staff very friendly. Room was amazing and lovely and clean. Had a few minors but overall great hotel.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic
At 8.30 am Elephants are brought from orphanage nearby you bathe. They literally walk past hotel front door to water which has runs under your bedroom balcony. A magical experience. Bedrooms spacious but plastic mattress protectors made beds sweaty.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elephant overlook
Perfect location on the Maha Oya river, directly above where the elephants are brought to bath and play. Be sure to take a room overlooking the river. The hotel staff are friendly and accommodating! Also, make a point to be on the balcony facing the river at sunset... and look up! There is a large colony of fruit bats that nest up river and at sunset they fly as a group into the forest to feed!

10/10 Excellent

Maisarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great location
Must go hotel Nice place Nice breakfast I like the elephants on the river washing and hanging out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in, a must for elephant enthusiasts
Amazing view for a very fair price. The hotel offers premium housekeeping services and the food is great. But most importantly, you get to enjoy an amazing view of elephants bathing in the nearby river most of the day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A life time experience.
We loved staying at the hotel, right in amongst the elephants. Watching them bathe in the river and so close to the elephant orphanage. Bottle feed two baby elephants.