Cristal Palace

4.5 star property
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Cristal Palace

Indoor pool
Front of property
Lobby lounge
View from property
Staircase

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Room service
    Room service

Explore the area

Map
Via Cima Tosa 104/A, Pinzolo, 38086
  • Skirama Dolomiti Adamello Brenta
    1 min walk
  • Canalone Miramonti
    1 min walk
  • Madonna di Campiglio Ski Area
    6 min walk
  • Bolzano (BZO)
    103 min drive

Room options

Classic Double or Twin Room

Highlights

Soundproofed
Heating
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Double or Twin Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Triple Room (with extra bed)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
LCD TV
Down duvet
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Double Room Single Use

Highlights

Soundproofed
Heating
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Family Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout curtains
Down duvet
Premium bedding
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bed

Junior Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

Classic Triple Room

Highlights

Soundproofed
Heating
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

About the area

Pinzolo

A luxury stay in the heart of Pinzolo awaits you at Cristal Palace. Within steps you'll find Madonna di Campiglio Ski Area and Skirama Dolomiti Adamello Brenta. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Cristal Energy Spa can include hot stone massages, sports massages and Ayurvedic treatments along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. 1399 square feet (130 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and ski storage. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of a free ski shuttle. .Attractions in proximity to this 4.5-property class Pinzolo hotel include Sole Valley and Lake Molveno.

What's nearby

  • Madonna di Campiglio Ski Area - 6 min walk
  • Pradalago Gondola - 6 min walk
  • Spinale Gondola - 13 min walk
  • Golf Club Campo Carlo Magno - 14 min walk
  • Campo Carlo Magno - 7 min drive

Getting around

  • Mezzocorona Station - 63 min drive

Restaurants

  • ‪Chalet Spinale - ‬13 min walk
  • ‪Jumper - ‬9 min walk
  • ‪Bar Suisse - ‬9 min walk
  • ‪Bar Fortini - ‬10 min walk
  • ‪La Stube di Franz Joseph - ‬10 min walk

About this property

Cristal Palace

Pamper yourself with a visit to the spa, which offers massages. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). You'll be on the slopes in no time with the complimentary ski shuttle.. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Pinzolo? This hotel has facilities measuring 1399 square feet (130 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: EUR 200 per person (one-way) Self parking fee: EUR 15.00 per night Pet fee: EUR 10 per pet, per day Crib (infant bed) fee: EUR 30 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: Pets welcome. House Rule: Smoking permitted.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,399 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 200 per person (one-way)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number IT022143A1U7XVTCU9

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristal Palace Hotel
Cristal Palace Hotel Madonna di Campiglio
Cristal Palace Madonna di Campiglio
Cristal Palace Hotel
Cristal Palace Pinzolo
Cristal Palace Hotel Pinzolo

Frequently asked questions

What is the cancellation policy at Cristal Palace?

Cristal Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Cristal Palace?

Yep, Cristal Energy Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Cristal Palace have a pool?

Cristal Palace has an indoor pool.

What luxury perks are available at Cristal Palace?

Cristal Palace features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and room service.

What makes Cristal Palace a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Cristal Palace.

Is Cristal Palace family-friendly?

You bet! With amenities such as babysitting services and an indoor pool, it's no surprise that Cristal Palace is a hit with families.

Does Cristal Palace serve breakfast?

You bet, complimentary buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Cristal Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Cristal Palace?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cristal Palace?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Cristal Palace?

There isn't one on site, but Golf Club Campo Carlo Magno is a short 14-minute walk away.

Cristal Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 149 reviews" "
Rating 8 - Good. 36 out of 149 reviews" "
Rating 6 - Okay. 12 out of 149 reviews" "
Rating 4 - Poor. 4 out of 149 reviews" "
Rating 2 - Terrible. 0 out of 149 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot for a snowy vacation!
A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
View from the room
Stayed 5 nights in Feb 2024

10/10 Excellent

Azalea

Stayed 5 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
Stayed 4 nights in Feb 2022

10/10 Excellent

philip

Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Visit to Cristal Palace Hotel
A lovely hotel in a magnificent setting. A free shuttle bus will take you down to the centre of the town any time of day and collect on request. The only shortfall was the lack of aircon during a very hot July
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property , amenities, staff were all meeting a high standard expectation
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
4 Nights in Madonna
The hotel is very nice and the service was great. However, it is just far enough from the town that it is inconvenient when you want to go out to dinner. Also, the room was very loud. We were on the 2nd floor next to the kids room and directly under the piano upstairs. I would not recommend staying on this floor.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel , excellent services and food
Great hotel, nice ambience, good for family get away. Nice sized rooms and wonderful view of the town. Shuttle bus is convenient and no issue to get to and from ski lifts. Great all round.
Stayed 4 nights in Dec 2018

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

john, Sandhurst,berks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, summer or winter...
An exceptional price was backed up with very reasonably priced dining. The manager and staff went the extra mile to make our stay wonderful. The hotel is on the prime site, high up and overlooking the town below. 5 Star in every respect. Highly rated and the drive in from the south and out to the north has spectacular scenery.

10/10 Excellent

angie, east sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ski trip
excellent hotel. great food, great rooms, good location. Thanks to all the staff including our complimentary shuttle bus driver but special mention to barman and head waiter who made us feel so welcome. We would also like to recommend the homestube restaurant\bar in the town.

10/10 Excellent

Saverio, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic week-end in a nice mountain village.
We spent a weekend in this Hotel. It was a birthday present for me and my wife (our birthday is very close). We enjoyed the beautiful SPA. Restaurant was good, breakfast very rich.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid range hotel outside town
This would be a good 3 star, possibly 4 star in UK. The staff were helpful. Wifi is poor and non existent in some bedrooms. Free minibus service to slopes and town excellent.

10/10 Excellent

Robert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years week ski holiday
It was a superb experience. This hotel is a real gem, and the staff is extremely friendly, service-minded and discrete. We will definitely stay there again.

10/10 Excellent

Clifford, Muscat, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in the summertime
The price was good for a summer holiday, actually a via feratta climb. We enjoyed the sauna and swimming pool. Demetri at the front desk was quite helpful.

8/10 Good

ania, polska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice staff.
Cena za parking jest wygórowana! Śniadania mogłyby byc bardziej urozmaicone. Widok z okna jest uroczy. Cichy, klimatyczny hotel.

10/10 Excellent

Paul, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine
Wonderful, charming hotel. The perfect Alpine experience- great location, views to die for, super facilities, lovely considerate staff, and good Italian food and wine. And do not forget the cocktails....

10/10 Excellent

Paul, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine
Wonderful, charming hotel. The perfect Alpine experience- great location, views to die for, super facilities, lovely considerate staff, and good Italian food and wine. And do not forget the cocktails....

8/10 Good

Atli, Iceland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
skiing
very good

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a view over the valley
This hotel suited well our one night stay in Madonna. Location was within walking distance from the town centre with a nice view from the breakfast room. Spa was nice, there was even a water bucket in the sauna!
Stayed 1 night in Jul 2022

6/10 Okay

Ivana, Carugo

Travelled with partner
Comodo per arrivare in centro.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022