6/10 Okay
Suzanne
29 Dec 2024
Disliked: Cleanliness, staff & service
The grounds of the property were very beautiful and well kept. The iguanas were an added bonus as they were always hanging out in the tree to watch. It is right on the water and the beach was really nice. Beautiful sand and well groomed. However, there were tons of bugs and the bites made it almost impossible to lay in the beach chair. The rooms were older and there was a lot of mold in shower and bathroom area. The kitchen was missing some key items for cooking like a skillet and mixing bowl. The stove did not work and we called to get it fixed but no one came for the 6 days we were there. House keeping was not very good either. Some days very minimal cleaning was done, like emptying the trash but not replacing the trash bags. Two of the days house keeping was really good. We were there over Christmas so maybe they had a lot of staff off for the holiday. The restaurants were a big disappointment. There are not three of them. The is a pool bar where you can get drinks, a main restaurant which was often closed for dinner and when they were open they had few options because “that is not available today” and the third restaurant was alway open but had limited options because they were often out of stuff and they were more expensive than any other restaurant we went to. We ended up leaving the resort most days for dinner. There are some good restaurants not too far but you will need a car. Overall we were happy with the beach but the restaurants were a challenge.
Suzanne
Stayed 6 nights in Dec 2024
