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Banyan Tree Mayakoba

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Banyan Tree Mayakoba

Lagoon & Sunset Rooftop Pool Villa | View from room
Beachfront Terrace Pool Suite | View from room
Beachfront Terrace Pool Suite
Harmony Three-Bedroom Beachfront Pool
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
The current price is AU$1,288
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Tres Rios Ecopark
    ‪9 min drive‬
  • Quinta Avenida
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 512 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Three-Bedroom Family Villa

Three-Bedroom Family Villa

Three-Bedroom Family Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 254 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Serenity Two Bedroom Pool Villa

Premium bedding, down duvets, minibar, in-room safe

Serenity Two Bedroom Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 512 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Premium bedding, down duvets, minibar, in-room safe

Harmony Two-Bedroom Lagoon Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 512 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence

Three-Bedroom Family Residence

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 256 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 294 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
  • 162 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
  • 162 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 222 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
  • 156 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 230 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Pool Villa

Serenity Pool Villa

Serenity Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Villa

Deluxe Pool Villa

Deluxe Pool Villa

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
Separate bedroom
  • 293 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -Queen

Premium bedding, down duvets, minibar, in-room safe

Beachfront Lanai Pool Suite -Queen

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 294 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool Villa with Living Room

Deluxe Pool Villa with Living Room

Deluxe Pool Villa with Living Room

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
Separate bedroom
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Pool Villa

Bliss Pool Villa

Bliss Pool Villa

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
  • 293 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Breakfast included
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4.0 out of 5, Very good, 773 reviews
The price is AU$382
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22 Apr - 23 Apr
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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Banyan Tree Mayakoba. You'll be 2 km (1.3 mi) from El Camaleón Mayakoba Golf Course and 10.2 km (6.3 mi) from Quinta Avenida. Highlights at this beachfront hotel include 2 outdoor swimming pools, 3 bars/lounges and a full-service spa. .A relaxing visit to Banyan Tree Mayakoba Spa can include deep-tissue massages, Swedish massages, aromatherapy and Ayurvedic treatments along with access to the sauna. The restaurant, Sands Beach Club, serves international cuisine and is open for lunch and dinner. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning buffet breakfast is served between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an area shuttle. .With a stay at this 5-property class Playa del Carmen hotel, you'll be 18.9 km (11.7 mi) from Xcaret Eco Theme Park.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 2.1 km
  • Playa Xcalacoco - 8 min drive - 6.1 km
  • Gran Coyote Golf - 9 min drive - 5.2 km
  • Tres Rios Ecopark - 9 min drive - 5.8 km
  • Quinta Avenida - 13 min drive - 10.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Buffet Sunset - ‬16 min walk
  • ‪Yucatán Main Restaurant - ‬12 min drive
  • ‪5th Avenue - ‬17 min walk
  • ‪Mamma Mia - ‬17 min walk

About this property

Banyan Tree Mayakoba

Luxury hotel on the beach, with 2 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Banyan Tree Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 5-star Playa del Carmen hotel is smoke free.

  • 161 guestrooms or units
  • 2 levels
  • 3 bars or lounges
  • 3310 sq ft of conference space
  • 308 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Banyan Tree Mayakoba offers 161 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Banyan Tree Mayakoba Spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Spanish

Similar properties

5 outdoor pools, pool umbrellas, pool loungers

Fairmont Mayakoba

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$1,078
includes taxes & fees
2 Apr - 3 Apr
Fairmont Mayakoba

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cello
  • Oriente
  • Saffron
  • Sands Beach Club
  • Tomahawk Open Fire Latin

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,310 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 134 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 56.8 for adults and from USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 134 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Banyan Tree Mayakoba?

Banyan Tree Mayakoba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banyan Tree Mayakoba?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Banyan Tree Mayakoba on 22 Apr 2025 start from AU$1,283.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banyan Tree Mayakoba?

Yep, Banyan Tree Mayakoba has a free self car park and free valet parking.

Are there any beaches close to Banyan Tree Mayakoba?

The closest beach to Banyan Tree Mayakoba is Playa del Carmen Main Beach (7.4 km).

Is there a spa on site at Banyan Tree Mayakoba?

Yep, Banyan Tree Mayakoba Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Banyan Tree Mayakoba have a pool?

Banyan Tree Mayakoba has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Banyan Tree Mayakoba?

Banyan Tree Mayakoba features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Banyan Tree Mayakoba a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Banyan Tree Mayakoba.

Is Banyan Tree Mayakoba family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Banyan Tree Mayakoba is a hit with families.

Does Banyan Tree Mayakoba serve breakfast?

Sure does, buffet brekkie is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Banyan Tree Mayakoba?

No, Banyan Tree Mayakoba does not offer an airport shuttle service.

Is there a bar or restaurant at Banyan Tree Mayakoba?

Yep, they've got a beach bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Banyan Tree Mayakoba?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Banyan Tree Mayakoba?

Furry friends are welcome at Banyan Tree Mayakoba, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Banyan Tree Mayakoba?

Yep, Banyan Tree Mayakoba has an 18-hole golf course. Golf lessons, golf caddies, golf carts and golf clubs are also available.

Banyan Tree Mayakoba Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 858 out of 1001 reviews
Rating 8 - Good. 99 out of 1001 reviews
Rating 6 - Okay. 26 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Vitaliy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property and stay was nice, no Expedia vip upgrades or benefits
Stayed 6 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Cliff

Stayed 2 nights in Nov 2024

10/10 Excellent

bobby

Stayed 4 nights in Oct 2024

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay very relaxing the service is excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Mario A.

Stayed 7 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
Stayed 1 night in Oct 2024

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 7 nights in Sep 2024

10/10 Excellent

Amro khaled hamada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Stayed 5 nights in Nov 2023

10/10 Excellent

Reema Sutariya

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The service was amazing. Very family friendly. Staff was welcoming, kind, and patient close attention to detail. Definitely will be going back
Stayed 3 nights in Sep 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!!
Stayed 3 nights in Sep 2024

10/10 Excellent

mario

Stayed 3 nights in Sep 2024

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the scenery and property. Well maintained, peaceful and beautiful. The staff were all helpful and pleasant including Rene Garcia and Juan Oropeza, who handled all of our reservations, transit and activities. The menu options were diverse, though we felt all of the prices were remarkably high, even compared to NYC.
Stayed 4 nights in Aug 2024

8/10 Good

Caio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Price is same as US, I tought it was really expensive for Mexico. Raccoons at night will harass specially kids.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dayam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Stayed 5 nights in Aug 2024

10/10 Excellent

MIGUEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are so close to nature it’s awesome!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Hiromi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to be!
Stayed 5 nights in Jul 2024

10/10 Excellent

marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2024

10/10 Excellent

Rachel, West Hartford

Stayed 1 night in Jul 2024

10/10 Excellent

Benny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant wait to come again!
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get there and be well. The spa I think could be more affordable but I didn’t miss it when I could just hang out with friends in our space.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
Stayed 7 nights in Jun 2024