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CASA TORTUGA 5Th. Ave

2.0 star property
Hotel with a 24-hour front desk, steps from Quinta Avenida

Photo gallery for CASA TORTUGA 5Th. Ave

Family Suite, Multiple Beds, Garden View
Junior Suite, 1 King Bed with Sofa bed, Garden View | Bathroom
Family Suite, Multiple Beds, Garden View | Bathroom
Family Suite, Multiple Beds, Garden View
Family Suite, Multiple Beds, Garden View

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi
The current price is AU$64
includes taxes & fees
6 Mar - 7 Mar

Explore the area

Map
5th Avenida, Entre Calle 8 y Calle 10, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Calle 12
    ‪2 min walk‬
  • 3D Museum of Wonders
    ‪3 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪13 min walk‬

Room options

View all photos for Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden View

Junior Suite, 1 King Bed with Sofa bed, Garden View

Junior Suite, 1 King Bed with Sofa bed, Garden View

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Playa del Carmen

CASA TORTUGA 5Th. Ave places you steps from Quinta Avenida and within a short 5-minute stroll of Playa del Carmen Main Beach. Highlights at this hotel include free in-room WiFi. .At the hotel's own beach bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. .Attractions within a 10-minute walk of this Downtown Playa del Carmen hotel include Playa del Carmen Maritime Terminal and Mamitas Beach.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Central Square - 4 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 9 min walk - 0.8 km
  • Mamitas Beach - 10 min walk - 0.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Clandestino - ‬1 min walk

About this property

CASA TORTUGA 5Th. Ave

Hotel with a 24-hour front desk, steps from Quinta Avenida
As a guest of CASA TORTUGA 5Th. Ave, you'll find tour/ticket assistance, concierge services, and shopping on site. WiFi is free in public spaces. You can enjoy a drink at the beach bar.

Smoking is allowed in designated areas at this Playa del Carmen hotel.

  • 11 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
CASA TORTUGA 5Th. Ave offers 11 accommodations. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 6 per day)
  • Street parking available

Food and drink

  • A beach bar

Things to do

  • Shopping

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 6 per day (328 ft away)
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

CASA TORTUGA 5Th. Ave Hotel
CASA TORTUGA 5Th. Ave Playa del Carmen
CASA TORTUGA 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

Are there any beaches close to CASA TORTUGA 5Th. Ave?

Yep, CASA TORTUGA 5Th. Ave is a short 5-minute walk from Playa del Carmen Main Beach.

How much does it cost to stay at CASA TORTUGA 5Th. Ave?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at CASA TORTUGA 5Th. Ave on 6 Mar 2025 start from AU$64.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at CASA TORTUGA 5Th. Ave?

No, CASA TORTUGA 5Th. Ave does not offer an airport shuttle service.

What time are check-in & check-out at CASA TORTUGA 5Th. Ave?

Check-in begins at 3:00 PM. Check-out time is noon.

CASA TORTUGA 5Th. Ave Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

No reviews yet

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